Absolutely scum
Absolutely scum! Scammers through and through. Tried getting in touch with support, heard nothing. Went through paypal, says the purchase was authorised I cancelled well within the first few days of the free trial, had faith that they would abide by the cancellation well before the month was up and still got charged! Avoid at all costs!
Update: support ticket #2374536.
Reply from Scribd
UPDATE: Hi there - Thanks for confirming that information! It looks like our support specialist Tesh was able to assist you here and ensure that your membership is canceled and you were refunded your recent subscription charge. Please allow 3-5 business days for these funds to be credited back to you. If you need anything else, please don't hesitate to reach out to us again in the future. Thanks so much!
Hey there - We sincerely apologize for the poor experience you've had and we'd love the opportunity to make things right. Could you please update your review with your support ticket number? Once this is done, we can definitely get your case escalated a specialist who can get this resolved right away. Thanks!
