I never subscribed to Scribd but got charged anyway
I never subscribed to scribd not even knew them before I got charged yesterday out of nowhere. I checked if I had an account there, maybe I just didn’t remembered but no, I don’t have one and never tried their free trial. I got charged through my PayPal which I barely use. Contacted their customer service yesterday, they said they would get back to me within 24hours and I’m still waiting. I hope to get refunded as soon as possible.
Reply from Scribd
Hi Barbara, thank you for bringing this to our attention! We're so sorry if you didn't receive our previous responses via email, but it looks like we need some additional information from you.
We've escalated your case and will be responding to your ticket #6438068 for further assistance. We look forward to making this right for you. Thanks again! -MW