BA

Balazs

Germany

Reviews

Review of Scribd


Rated 3 out of 5 stars

No activation code for 1 year subscription gift

I have purchased a 1 year subscription as a gift for my sisters birthday. The email with the activation code hasn't arrived, I've contacted the support and received no answer for more than 3 days now. While birthday presents are bond to specific dates is it quite inconvenient. 2803731

Hello, thanks for your reply, there is something wrong with the code you have provided. I have updated the ticket. Can you please look into it?

July 16, 2020
Unprompted review

Reply from Scribd

Hi there, we can definitely assist you with this. Apologies for the delay in our response, we've been experiencing a higher than normal volume of requests. Could you please update this claim to include your ticket number so we can escalate your case? Thanks!

Update:

Thank you for providing your ticket #. I have gone ahead and responded to you there. Let me know if you have more questions by responding on that email and I'll be happy to help you further. Otherwise, thanks again, and have a great day!