The photographer was on time for our appointment. He was very pleasant and respectful. He showed us all the photographs he had taken and asked if we had any special photos we would like. Beautiful pho... See more
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5* rated property photography and visual content that helps your property stand out online. We’re the UK’s leading online marketplace delivering amazing value visual content for agents who want to stand out, win more instructions, sell / let more properties and get the best price for their clients. When a property has a FocalAgent marketing pack, it is: 39.4% MORE LIKELY TO COMPLETE: 1.63% HIGHER SELLING PRICE: Data from the whole of 2022 including 2,331,408 properties. Data compiled and externally verified by Twentyci
Contact info
United Kingdom
- 02035989669
- production@focalagent.com
- www.focalagent.com
Replied to 100% of negative reviews
Typically replies within 1 week
Excellent
The photographer was on time, and explained everything really well. We left him to measure the rooms and take the pictures, if he thought we could change anything he let us know and gave us time to change things before the shots.
Thank you
The pleasant professional photographer
The photographer exhibited a warm human touch, in a professional environment, that's very hard to come by these days. His conduct was very reassuring; thank you again.
A great result
The photographer arrived on time.Very helpful and professional and the end result was brilliant.

Reply from FocalAgent Ltd

Reply from FocalAgent Ltd
Careless, thoughtless and unimaginative photography
I'm putting my property on the market with an estate agent who uses Focal Agent for their photography. I am extremely disappointed with photos the agent sent through (the agent only sent through the best of them) - poorly composed, carelessly taken, mostly unusable. How do Focal Agent actually verify the abilities of the people they use? Just because you have a camera and a tripod doesn't mean you are a photographer. I am going back on the market using mostly the far superior photography I paid for (and have permission to use) when I was last on the market with a previous agent - even though I had wanted a `fresh' look for the new listing. It is very interesting to read on here views from professional photographers who have decided Focal Agent is not for them. I had wondered what estate agents actually pay - very little it seems - but it's a false economy. In my case the poor quality has just meant the agent has spent a lot of time working on the few Focal Agent photos we are going to use and both the agent and I have spent a large amount of time trying to identify usable photos and all in all it is a waste of everyone's time (and money) if you don't get a proper job done in the first place. My tip is - if your agent uses Focal Agent, get your own photography done - or at least ask to see actual property photos taken by the actual photographer who will be taking yours (not just anyone who's allocated).

Reply from FocalAgent Ltd
Clive photographed our house for a…
Clive photographed our house for a sale. He was professional, friendly and accommodating with our dogs

Reply from FocalAgent Ltd
A trouble free journey to completion
A trouble free journey with flexibility built in to meet your needs

Reply from FocalAgent Ltd
Very professional photographer and he…
Very professional photographer and he gave step by step information throughout the time he was here. Very happy with them.

Reply from FocalAgent Ltd
100% professionalism from Mark
Mark was extremely professional and had a warm and friendly personality. He explained his course of action and demonstrated his wealth of experience whilst photographing my home to aid its sale.

Reply from FocalAgent Ltd

Reply from FocalAgent Ltd
Property photography
The photographer arrived at agreed time. He was professional, very approachable, explaining what he was doing and why. He was welcome in our home.

Reply from FocalAgent Ltd
Is the PropertyBox free trial a scam?
On 8 August I subscribed to PropertyBox to produce floor plans for a funding proposal and was required to provide my bank card details. By 13 August I was still unable to use the site because none of the features would work and I sent an email to their support channel as advised on the site requesting cancellation of the free trial but two days later I received an email thanking me for my subscription amd money had been taken out of my account. I spent days communicating with someone called Usman on chat telling me I'd get an update and eventually giving me am email to send my complaint to only to get another email from Usman advising me to contact FocalAgent for a refund which I did and still absolutely NO communication from either Property Box or Focal Agent except automated welcomes and thank yous for a service I have never received and no longer have any use for. I would just like a refund and to report horribly careless service.

Reply from FocalAgent Ltd
Darren was polite respectful and got…
Darren was polite respectful and got the job done arrived on time I have no issues and the photos was nice
Real Estate Photography
The photographers who came to take pictures of my home were professional, respectful, and efficient. They arrived on time and made the whole process feel smooth and organised.
They paid attention to detail, adjusting angles and lighting to best capture each space.
Overall, a solid experience. If you're looking for reliable, courteous photographers who know what they're doing, I’d recommend them. Thanks again.

Reply from FocalAgent Ltd

Reply from FocalAgent Ltd
Great service
Great service and product experience, well engineered software

Reply from FocalAgent Ltd
Great service
Zak the photographer was very professional. He called to inform me of a slight delay and sought my approval. He was very encouraging and put my mind at ease.

Reply from FocalAgent Ltd
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