Leanne Kiely

United Kingdom

Reviews

Review of FocalAgent Ltd


Rated 5 out of 5 stars

Sean was wonderful

Sean was wonderful !

I was nervous all day, cleaning everything and trying to get everything ready for photos! but for feedback, immediately upon meeting him, I felt at ease, he managed to get some shots outside (in between some breaks in the rain) and he was really professional, yet kind and went about his job swiftly and it wasn't awkward at all having him here.
He was complimentary about the house and I enjoyed meeting him, so I look forward to seeing the final results! Update * final results are amazing and house has been on less than 24hrs and got a viewing already! Thank you!

March 12, 2025
Unprompted review

Reply from FocalAgent Ltd

Thanks very much for the positive review. We are very happy to hear you were pleased with the experience. On behalf of the whole team at Focal, I wish you all the best for your property transaction. Thanks again.
Tom

Review of Boiler Central


Rated 5 out of 5 stars

Needed a new boiler as have a newborn…

Needed a new boiler as have a newborn baby and when running the hot water for a bath, it was only working intermittently.
Parts were obsolete, so not ideal, I found myself needing a new boiler whilst I am on maternity leave!
Called British Gas for a quote (who were extortionate!) and then luckily found Boiler Central online.
Initial call with Rebecca who talked us through the process and arranged a quote. Their fixed prices seemed much more reasonable, and included some extras like a guarantee which is important for piece of mind.
We were quoted on the Weds, discussed with partner that evening and decided to proceed on Thursday. New Boiler installed on Friday!
All communication sent promptly and was clear too.
Can't ask for better than that! Engineers were friendly and courteous, explained everything before and after the job and they left no mess as they went to extra effort to protect carpets etc before commencing work and cleaned up after themselves. They also installed much quicker than I expected.
Boiler Central after care and follow ups were also great and theyve registered the boiler with Worcester Bosch too to save me a job. All in all, great customer experience from start to finish and would highly recommend. Job card -BC/11634

July 31, 2021
Unprompted review

Reply from Boiler Central

Thank you for leaving us your excellent review and recommending Boiler Central!
Hannah :)