CC

Chandana Chakravartti

United Kingdom

Reviews

Review of HSBC UK


Rated 5 out of 5 stars

Outstanding Customer Experience at HSBC Plymouth

As a Premier account holder, we were delighted to be assisted by Ezinne Maria Ejimonu this morning at the branch. She demonstrated excellent knowledge of the bank’s products and offered sound, well-informed advice. Ezinne was extremely patient in addressing all our questions, no matter how detailed.
What truly stood out was her warm and pleasant manner — a rare and refreshing quality these days.

This kind of personal experience is exactly why we continue to recommend HSBC Plymouth, UK. Outstanding service from an outstanding staff member. Thank you, Ezinne!

Cheers,
Chandana & Suba

August 9, 2025
Unprompted review

Reply from HSBC UK

Lovely to see how Ezinne demonstrated excellent knowledge, and extremely patient with addressing all your questions. Especially with what stood out to you was how warm and pleasant her manner was. We hope you have a lovely day Chandana 😁

Review of FocalAgent Ltd


Rated 5 out of 5 stars

Our amazing experience with Rob at Focal Agent

We had a great experience working with Rob. He was highly professional, flexible, and made himself available at a time that was most convenient for us. Rob was respectful of our home, taking great care while inside and ensuring nothing was disrupted. He captured all the necessary information and photos efficiently and without any inconvenience to us. Throughout the process, Rob was warm, interactive, and easy to communicate with. We truly appreciated his approach and would gladly recommend him.

October 16, 2025
Unprompted review