Peak Design Reviews 1,067

Peak Design has excellent products and incredible customer service. Very easy to change or cancel an online order as long as it’s done within the hour. According to Peak Design “It's a special time in... See more

I received my 30L Peak design backpack about a month ago and have used it everyday since. I use it for work daily, take it on travel adventures, big and small. I use it while at the golf course or sim... See more

I have one bike mounted iPhone holder and I am buying a second one for a new trike coming in this week. When I looked on Amazon it is listed twice. Older model for obsolete but functional Q charging m... See more

PeakDesign was quick to replace a case that (rarely) had a small defect. Since they are backing products with good and prompt warranty, I am 100% happy. I will continue buying more of Peak Design's... See more

Peak Design is one of those rare gems that genuinely care about both the quality of their products and their customer service, both of which are excellent. So much thought goes in to every detail to e... See more

Customer service representative the Naomi was very clear and very patient with me. He helped me get the equipment that needed repair registered and put the warranty process through. I feel very confid... See more

Great products and timely delivery. Reimbursement for one returned item took longer than promised, but due to the fact that email contact is pro-active and easy, it was solved diligently

PD make shockingly high quality products; I’ve used them near daily in a professional setting, getting knocked around endlessly, and they’ve all held up (I’ve got 3 bags and 10-ish pouches). I’ve also... See more

will give 3 starts only at the beginning, but turns out to be 5 stars. Needed a bag that is larger than my 10L sling, saw this 13L messenger bag v1 from last call section, pulled the trigger right aw... See more

I could not be more happy with my experience with the peak design support. They honoured the warranty of my phone case after i already had purchased a replacement item, by refunding me the full amoun... See more

I’ve bought a lot of Peak Design stuff. Two backpacks, three slings, wash pouch, tech pouch and a bunch of packing cubes in various sizes and colors. I’ve returned one item and one warranty claim an... See more

Excellent company, no hassle lifetime guarantee on my old camera bag I won around 5 years ago. After many years of use the zip went and despite not having all the details needed they had a replacem... See more

Love peak design gear, customer service excellent, easy to raise warranty issues. Love the knowledge I have lifetime warrenty. Great way to give confidence in a product and brand

Every communication with Peak Design has been seamless and easy, and they are incredibly helpful folks passionate about the gear and their mission... so...yeah...they rock!

Peak Design was already my favorite brand of backpacks, slings and camera gear, had one of their everyday bags for the last 6 years, using it everyday (as the name says) multiple overseas trips and... See more

as a product user, no matter how careful you are using the product there will be a time where some part will malfunction beyond your control. Peak Design really support their product as the lifetime w... See more

A huge thank you to April from Peak Design customer support! April handled my request with outstanding dedication and care. April was incredibly friendly, professional, and made me feel truly valued a... See more

I have bought many PD products during the last decade (let's say about 15 or so, or even more). I have had just some issue with only a couple of items and in both cases PD has been fast and eager to s... See more

Peak design mini wallet best MagSafe wallet you buy fit 5 cards and about 5 bills amazing .

My seven year old Peak Design Everyday Sling 10L developed a fault. The chain on the zip would no longer close when pulled. This was a real shame as the bag has been the perfect companion - roomy for... See more

Excellent product. High-quality material and craftsmanship. It endured seven years and travels all over the world. All sorts of activities I have used it for camera equipment three day trips, ever... See more

Customer service that goes above and beyond. After 5 years of owning and loving my backpack, the zipper strip came apart. Warranty claim was handled quickly and professionally, lifetime warranty is a... See more

Great products ingeniously designed to meet practical needs and made to exacting standards, backed up by great staff who use the products, know the products and go the second mile in helpfulness. An... See more

Yes, their products are not cheap. Now we have gone through this, let's talk about quality and service : It is excellent. I own various products from Peak Design (Tripod, bags, mobile phone covers)... See more

Bought a camerabag in 2019, received many compliments. Nice design and beautiful brown color. I have been working with this bag at every shoot. Now i will receive a refurbished one.

Got a discount code via email that I used, but then canceled the order. Support team was kind enough to apply the same discount on a re-placed order. Responses were very fast and they made it very eas... See more

I use multiple Peak Design products for years and I’m very happy with them. The quality is top notch. Also the customer support is professional and very efficient. I highly recommend PD to everyone.

I bought the 30L Everyday backpack back in 2018. I am a professional photographer and use this bag every day to carry my gear to shoots both on-location and at my studio. It's hands-down the best back... See more

Excellent service lifetime warranty. Had issues with my camera clip from 2021. Claimed warranty by using warranty form within a few days new replacement received.

PD products are of great quality and last for years. When I misplaced a part, I reached out to purchase a replacement. The customer service was quick, and they went over and above to make me happy. I... See more

I have been buying Peak design gear for a good few years and have been very happy with their customer support. There is not many companies that stand by their products in the same way.

Ordered several bags and a phone case. All awesome quality and very stylish. Fast delivery too. Recommend.

Fantastic customer service. They listened, were willing to help, and got the problem solved. And it wasn’t a product problem, let’s make that clear. PD stuff is the BEST. Period.

Simply the best gear. Fair trade. Eco friendly. Amazing customer service.

You cannot beat the warranty given by Peak Design. Peace of mind for the future.

The promise to customers is true , and the reality is

The company fully stands behind its products. I have used their 45L backpack on a daily basis for the past four years, traveling extensively around the world, and it has performed flawlessly without a... See more

I had bought in the past the camera slings, I also got the the backpack and phone cover on my iphone13 pro. All I can say is quality and style material everything is top of the line maybe a little pri... See more

Thank you, everything was resolved to our complete satisfaction. Great support! Peak design lifetime Garantie, is Real lifetime! Thank you for your fast replacement of my 8 year old Broken hand... See more

“I am deeply grateful to Peak Design for their support, which allows me to continue using their equipment efficiently even after eight years. Their products are not only exceptionally durable but also... See more

Peak Design continues to impress with the quality of their gear and the attention to detail in their product design. I recently picked up the camera cubes, and it’s clear the design team put real thou... See more

I do love the brand and have like a dozen of bags and other travel gear from them. Love the sustainable ideas behind them and the level of detail they add to EDC bags and travel ones.After a week or t... See more

I contacted customer support because I needed a corrected invoice with the proper billing address. After their first reply, I responded with my actual request, but did not receive any answer. I... See more

Great products and and extremely good support. I have over 10 peak design products by now and am very happy with their quality and design. Recently I had to submit a warranty claim due to a defe... See more

The Everyday Backpack arrived quickly and in perfect condition. I was amazed not only by the speed of the warranty process, but also by the improvements made to the new version. Every detail—from th... See more

My 30L backpack, which is 8 years old, developed a zipper malfunction, making the bag unusable. This bag was a true everyday carry for me, and saw all parts of the world carrying my camera gear reli... See more

Hello, I really appreciate how quickly and clearly you responded to my questions. It makes me want to do business with your company again in the future.

Peak design has one of the best customer service out there, caring for each of our personal situation. Makes you feel you have a privileged relationship with the entire experiment from product product... See more

How bomb proof their phone cases. I've had zero issues when riding mountain bike trails and road bike trajectories. I've had tons of incidents where I felt the case would break and it's astonish... See more