Love the bag itself, but quality control is so important! Bottom is ballooning out and it won’t sit flat, and for that reason alone I’m returning it. Also, too much thread hanging from the seams. Over... See more
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Review summary
Based on reviews, created with AI
Based on these reviews
Update: Company issued me a full refund. Adjusting my review to reflect this resolution. — I ordered four items and three of them arrived damaged. The leather is creased and crumpled on the journal... See more
Updated: Portland Leather refunded my shipping fee and finally sent the item. It is of nice quality and I will try more things from them. Unfortunately, the product never arrived. At my first inquir... See more
Great leather items. Purses are not lined but I love the raw leather inside. Many beautiful colors always rotating available stock. Colors are darker in person than depicted on website. Have not neede... See more
Portland Leather Goods makes high-quality leather products. Their wide assortment of colors and styles helps you find a leather bag or pouch for any occasion. I especially love their crossbody bags an... See more
The Mini Crossbody Tote is the perfect introduction to PLG products. As long as you don’t have a gambling isssue :) the two tote + 6 items Mystery Box is even better. You’re likely (though never guara... See more
Portland Leather Goods has made a true leather lover out of me! Over the past few months I've discovered their world of fragrant, squishy goodness. Their products are top quality and smell scrumptious... See more
First of all my order was processed and shipped in a timely manner. When I received the item I purchased it was packaged carefully and the handbag I purchased is quality leather. My handbag was not o... See more
Bought a beautiful purse in May. It went great. This time I ordered 2 more purses as gifts, but never received a purchase confirmation or order number. After a few nervous emails, they contacted with... See more
I'd been thinking about making a purchase for awhile. I was impressed with the quality of leather + design everyone raved about, I ordered the Lucy bag in the Deep Water color; I wanted something sma... See more
I might have a small PLG addiction beginning! I’ve ordered several items from them over the last few months and only returned two. One because of a zipper that just stuck a little too much. The other... See more
Portland leather goods has so many innovative ideas for handbags & accessories. Not to mention all the different types of leathers from smooth & firm to very pebbled & slouchy! Some of the pebbled lea... See more
I absolutely love my new ‘Almost Perfect' Naomi Shoulder Bag. I needed a smaller size bag and had purchased 3 bags by 3 other online stores trying to find the right size to fit my accordion zip walle... See more
The products are worth the $ - high quality leather, lovely workmanship, great variety of colors, fun designs. I've been happy with every purchase, including gifts for others. Regularly offered discou... See more
I found PLG via my sister, tried a few second hand items, and then had to buy some more items during their 2x points sale - I'm hooked! The leather is gorgeous and hardwearing, I feel classy as heck (... See more
I believe the fun colors, unique designs and overall the quality makes PLG stand out. I have only purchased a few items but so far I love various things for different reasons. Their rewards system, gi... See more
I can’t say enough good things about this company. Their products are exceptional quality and reasonably priced. Their customer support is also top notch. Not many companies show appreciation for... See more
My new Large Cobalt Blue Classic Tote recently arrived. It is absolutely beautiful. This is one of my most favorite colors! I must say that the experience when receiving any of Portland Leather Go... See more
Never disappointed by a purchase from Portland Leather Goods. This time I bought an AP Small Naomi in Red Panda. The suede leather is slouchy and soft, and the magnetic closure is strong. The best par... See more
It’s always a wonderful experience with PLG. Always a sale always great products, beautiful colors and styles as well as textures. And the smell of the leather is amazing. Customer service is also ama... See more
Portland Leather bags are my new addiction! I've never been a purse person, but ever since I bought my first PLG bag, I've become hooked. They're beautiful bags, and so unique. In a span of eight m... See more
Love, LoVe, LOVE my Naomi!!! I got the large and she is perfect! I can fit my Accordian Wallet and several Littles in there to keep me organized and she fits perfectly under my arm. I was lucky to ge... See more
Really need to work on their customer service There is no phone number as far as I can find & so far no response from an email sent 3 days ago I don’t believe that is anywhere near good customer... See more
This company is THE BEST! I first "met them" on Tanner Leatherstines (sp?) Instagram page where he tore one of their bags up to see how legit they are. THEY ARE LEGIT...HIGH QUALITY LEATHER and high q... See more
Nice leather bags, keep in mind that natural leather has variations, striations, and marks. There's no need to pay full price as they have sales often. I have 20 bags from PLG and all are excellent qu... See more
I was skeptical of Portland Leather products before I purchased my first bag! I am in absolute LOVE. Compared to other leather bags, they hold up very well. I have become a PLG ambassador (not offici... See more
I ordered 2 crossbody handbags "Metro Crossbody" in 2 Spring colors "Jacaranda" a gorgeous light lavender and "Mamey" a beautiful rich peach color. When they arrived, I was thrilled to see how very b... See more
I’m not really a brand person but I adore Portland Leather’s products. The shipping was reasonably fast for a rural recipient and the bag was exactly as I hoped it would be: a beautiful leather tote... See more
Love PLG! The full grain leather is so beautiful, bags are stylish and versatile, and come in a variety of sizes in all different colors and textures! There's something for everyone at PLG, and the pr... See more
I don’t usually review things however really felt like I wanted to review Portland Leather Goods. I ordered one crossbody bag about 2 months ago and now I have 5 purses as well as numerous small acces... See more
Absolute favorite purse brand! Super affordable and high quality leather bags. So many different styles and colors. Designer bags are no longer worth it to me now that I've found Portland Leather Good... See more
I’ve enjoyed everything about Portland bags. It’s helped me organize my bags in which I have a place for change, a place for my personal needs, lipstick,scent, asthma inhaler etc, a pouch for those th... See more
Size is perfect. Color adorable. Perfect pop of color for a capsule wardrobe. Everything I need fits. Apple 15 plus, lip balm, wallet, keys. Love the crossbody feature. Would be perfect if it ha... See more
I found PLG less than a year ago. The quality and the price of the bags, gives the ladies that don't have a big wallet a chance to own something new AND BEAUTIFUL without sacrificing quality. So man... See more
The lily wristlet is so amazing. I have actually ordered two additional as gifts. I ordered the sunflower for myself absolutely love it then I ordered the mango and cowboy mint as gifts! This Lily wri... See more
Portland Leather Goods offers a wide selection of top quality full grain leather goods, including many styles and colours of bags, wallets, and other small leather items. PLG items are unique, and... See more
I am so glad that I found Portland Leather Goods! This is the type of products I have been looking for. The simplistic quality is pragmatic and honest. When I received the Almost Perfect Lucy, I could... See more
My small orchid AP Naomi is perfect for running errands. It easily handles my wallet, two littles, a small bottle of water, and my phone. I'm 5'1" and feel comfortable using it as a crossbody even tho... See more
If you love surprises, these mystery boxes are a joy. A box of glorious smelling, quality leather to keep, pass out as gifts, or both! Be careful, you might get hooked! Shipping was quick and trac... See more
My package arrived very quickly, and I opened it immediately! I was happy to see the purse and I inspected it at once to see if I could determine why it was listed as AP, and I could not. Although I l... See more
1st bag was a Christmas gift this year, from son & daughter-in-law, sized perfectly for my needs. (metro mini) LOVE the quality! New bag is the Koala ~ LOVE IT! The printed bag is beautiful, the ea... See more
I love Portland Leather. I now have a wallet that is perfect for me, a beautiful black leather backpack, and just received the most fabulous dark blue leather purse. It's perfect for traveling and I c... See more
The purses and wallets I have purchased exceed my expectations for quality and style! Delivery is fast and I earn points for discounts with every purchase. I returned one purse because it was smaller... See more
The first bag purchased from here was amazing. I expected the round cross body bag to be of equal quality. It was not. Wasted $20 on shipping and return shipping. Do not buy the circle crossbody.... See more
While I do love the product they have a practice that I totally disagree with and have never seen any other company do. I ordered a purse using my rewards + extra $$. When received it really was... See more
The very first time I ordered from PLG, I was not thrilled with the color of the purse but I planned on keeping it, thinking that it was mostly my fault for not realizing how it would translate from t... See more
I received my first mystery box ever about the medium grade and absolutely amazing products for a fraction of the cost! I am obsessed with PLG! That was my first mystery box, but it will never be my... See more
High quality leather goods, great service!
The PLG, leather handbags and wallets are beautifully Crafted with simple details! The pebble Leather is soft and scrumptious, and the other letters hold their structure beautifully. They have great c... See more
I recently purchased a leather bag from portland leather goods. And I'm absolutely in love with it! The quality of leather is Top-notch, soft and durable. The craftsmanship and attention to detail are... See more
Company details
Information provided by various external sources
Portland Leather Goods - Tote bags, leather journals, passport covers, and other leather goods handmade in Portland, Oregon. Highest quality top-grain leather
Contact info
Southeast Gladstone Street 2512, 97202, Portland, United States
- www.portlandleathergoods.com
4.2
Great
420 reviews
High quality leather goods
High quality leather goods, great service!
October 1, 2025
Unprompted review
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I have been trying to get through their…
I have been trying to get through their website and used customer support e mail to be able to return an item. This has been over two weeks and I have had no response. The phone number listed for cutomer service is not operable.
September 25, 2025
Unprompted review
Working with them was a good experience
October 1, 2025
Unprompted review
My first order came damaged
My first order came damaged. It was also low quality leather, cheap hardware and just stiff. Shipping charges are expensive, the return process is a joke. You have to pay for "free return" but dont actually get to return. You have to email them and hope they accept it, like what? I can buy a vintage glovetanned coach bag for the same price as their new bag. I will probably not buy from them again.
September 22, 2025
Unprompted review
Nonexistent customer service
I was so happy with my products at first. I used the beautiful purple backpack as my primary purse. One day one of the buckles just fell off, oddly while I was using the small handle to pick it up. I emailed the customer service number that had been sent with the purse originally multiple times and have still never gotten a response.
July 7, 2025
Unprompted review
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Best LeThet Goods I've ever Purchased
First of all my order was processed and shipped in a timely manner. When I received the item I purchased it was packaged carefully and the handbag I purchased is quality leather. My handbag was not only made well but the leather is top notch leather. I will use them in the future for sure for any leather goods I need to purchase. I DEFINITELY recommend this store for all your leather needs.
September 11, 2025
Unprompted review
Poor customer service and return…
Poor customer service and return policy. They sent me a damaged purse and are charging me $25 to return it ($10 shipping &$15 return fee).
September 9, 2025
Unprompted review
Smelly Naomi Handbag
I like my Naomi bag however the terrible smell from it has permeated my house. Portland Leather suggested buying cedar sachets to get rid of the awful odor. And I am following their suggestion. If this does not alleviate the terrible smell I will sadly have to return the handbag. I hope it does not take forever to have my credit card charge back in my account.
August 31, 2025
Unprompted review
Do Not Purchase from PLG
I purchased multiple items online from Portland Leather Goods in the hope of replacing old pieces from Derek Alexander and Coach. The leather is overly thick for purses or handbags--it might be well suited to saddle bags. The workmanship is low quality. Returns are expensive and difficult. They do not have a customer service phone number. They have an inviting and well-deisigned website for awkward, heavy, shoddy products.
August 27, 2025
Unprompted review
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Change Carrier
I’ve had two packages marked as delivered that were gone within seconds of checking. A quick search shows this is a widespread issue with OnTrac—tons of customers report the same thing.
Until Portland Leather switches to a reliable carrier, I won’t be placing another order. It’s disappointing to lose trust in a brand I really liked.
August 16, 2025
Unprompted review
Where's my wallet???
This shopping experience has been disappointing. I've been looking forward to the wallet that I purchased 2 weeks ago. Unfortunately I have yet to receive the product, I've submitted 2 complaints to the company and haven't heard back, there is no contact phone number to call and speak to someone. I can't even return the product until I receive it, overall a bad experience for a wallet I was excited to have.
August 19, 2025
Unprompted review
Rigid return policy
Rigid return policy. Bought my wife a bag for her birthday a few weeks ago. I gave it to her this morning and her reaction was "this is the ugliest thing I've ever seen in my life". I tried to return it, but was 3 days past the return date. Company would not work with me. Actually suggested I give it to a family member or donate it. Resisted the urge to tell them where they can stick it and just decided instead that this was a $75 lesson: This brand is garbage, customer service is lousy, and the owner seems like a real prick, based on his self-adsorbed-ego-boosting social media posts.
September 1, 2025
Unprompted review
Buyer Beware
I’ve been a long time customer and the quality has gone down in the past few years. I’ve had bags with bad stitching, corrosion on the hardware that stained the leather, dye that bled and stained numerous things including my car front passenger seat. One bag got water splashed on it and the dye completely bleached out. When you contact customer service it’s a headache and they usually don’t make it right. To return an item you have to pay return shipping so you lose money. They like to play the FOMO game to get people to buy their products. They also have a perpetual sell to make people think the bags are on sale when thats really just their regular price. They are decent bags for the price, but if you want a well made whole grain leather bag that will last years, I would go somewhere else. These bags are fast fashion, cheaply made, and have weird dimensions.
September 28, 2024
Unprompted review
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Problem purchase made good
Bought a beautiful purse in May. It went great. This time I ordered 2 more purses as gifts, but never received a purchase confirmation or order number. After a few nervous emails, they contacted with all the info and now I can see the order online and track the shipment. They were very pleasant and I look forward to a buying from them again.
August 19, 2025
Unprompted review
Updated: They finally responded and delivered
Updated: Portland Leather refunded my shipping fee and finally sent the item. It is of nice quality and I will try more things from them. Unfortunately, the product never arrived. At my first inquiry they said they'd look for it and get back with me. They never did. So I asked for a refund and they have ghosted me, not responded at all. $100 down the drain. Will report to my bank and see if I can get help. Wish I would have used PayPal cause I'd definitely get my money back. I would not recommend this company based on my experience.
August 26, 2025
Unprompted review
Can I give this company a zero
Can I give this company a zero? No delivery, they promised to deliver again (they lied) and multiple emails to say I would get a refund. Do not order from this scam company. Pretty sure they load their reviews using AI.
May 1, 2025
Unprompted review
They do not add reward dollars back to account on return
While I do love the product they have a practice that I totally disagree with and have never seen any other company do.
I ordered a purse using my rewards + extra $$. When received it really wasn’t what I wanted. I returned the item and they credited my account the extra $$, but not the reward dollars. The was $70 in rewards. I have searched their website and could not find anywhere that it says this. I called and they just responded that rewards are not refunded. I earned those from all the purchases I have made.
May 16, 2025
Unprompted review
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They lied and would not give me a refund
I sent back the merchandise and they gave me a partial refund and the rest store credit which was for most of the amount. The amount of the order would have allowed for me to receive a full cash refund. The man I spoke with on the phone was extremely rude and gaslighting me acting as if cash refunds dont exist and felt like abuse towards the customer. Don't trust this company when your sending back a refund, the item was brand new never used so no reason to deny my full cash refund. When I submit to receive a refund it stated I would get USD back not store credit.
July 1, 2025
Unprompted review
Can I please cancel 3411907?
June 30, 2025
Unprompted review
You HAVE to give them a try!
The very first time I ordered from PLG, I was not thrilled with the color of the purse but I planned on keeping it, thinking that it was mostly my fault for not realizing how it would translate from the screen to in person, but I did email them to let them know I thought the color was different. To my surprise, they immediately offered me a replacement or a refund! I accepted the replacement & it was gorgeous! I have been hooked on the company & their products ever since. Their products are so well made, hold up well to my rough use, and they are beautiful! I am so glad I gave them a try after seeing them on Facebook!
February 9, 2025
Unprompted review
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