Ordered 2 air conditioners, shipment was fast but 1 outside unit was damaged by the carrier. Support via helpdesk was very fast and friendly. The new unit was delivered 5 working days later. Special... See more
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Review summary
Based on reviews, created with AI
Based on these reviews
Invited
Great Service, great products, great prices. It took only a week to deliver to Germany with Schenker Logistics. Fully trackable, well and safely packed on a pallet, Highly recommended
Invited
The customer support team responded promptly and competently to both of my technical questions. The price was reasonable. The delivery was clearly communicated and was quick (considering that it was s... See more
Invited
Order was sent for delivery the day after I ordered it. Very prompt service and I was kept informed of the parcels progress until I received it. Excellent service.
Invited
Fast and clear details shared for each step or delivery process, once the order has been placed.
Invited
I chose a heat pump that was a good product and a very good value deal. I needed the unit to be delivered at a particular time, as I live in a place where delivery is difficult. I therefore arranged... See more
Invited
...good tracking all the way and connect and keep in touch by telephone (2x) for the exact adress because we have only a postbox... Very very good! Rijkee Dogueno
Company replied
Invited
Good Value - easy to deal with - but incurred wait due to item not in stock
Invited
Good work, dispatched 5 days later after my order, delivered with care and reasonable prices
Invited
O tratemento e rapides foi optimo. !!
Invited
Great price for the product I needed. Fast delivery and super communication from ordering to delivery. Would definitely order again.
Invited
Had the part for the WC my plumber could not source. Easy to order on live, quick delivery and great price.
Invited
Everything was great. From the price, purchase, to delivery. I recommend.
Invited
The website was easy to navigate, and I found what I needed with little fuss.
Invited
Super ok weri fast transport wert good calitate
Invited
Very fast delivery and comunikation servise,,, thank youu
Invited
Best price, fast shipping, online packet tracking
Invited
Excellent service and very good value. Very easy to track product 👌
Invited
Fast delivery. Good price.
Invited
Good. Delivered quickly. No issues
Invited
received part with no issues
Invited
Fast, accurate, quality... everything was perfect
Invited
Quick, professional and without any problems.
Invited
All good item as described
Invited
Excelente relação qualidade/preço. Entrega veloz. Tudo impecável!
Invited
everythink ok
Invited
Smooth transaction, recommended seller. Very quick shipping.
Invited
All ok excelent
Invited
Service very good!!
Invited
Good parcel tracking.
Invited
its just perfect
Invited
great price, good communication, no demages
Invited
All went very smoothly at a good price
Invited
Top! Quick shipment and good prices
Invited
Perfect end-to-end experience: purchase, payment, delivery
Invited
Good value for money
Invited
Very good product
Invited
Quick and informative process.
Invited
Everything was ok.
Invited
Very satisfied
This has been by far the best customer support I’ve ever received. Even though the air-conditioning units arrived a little later than I expected, the level of service more than made up for it. Eve... See more
Company details
About GROUPSUMI
Written by the company
Online distributors of material for renovations and installations.
At GroupSumi you will find a wide catalog of material and spare parts for your electrical, plumbing and air conditioning installations. More than 16,000 references available and the option to access our multiple services and exclusive prices as a professional.
Access GroupSumi PRO as a company or freelancer. Special prices, customized budgets, exclusive products and the option to pay your invoices in 30, 60 or 90 days.
At GroupSumi you will find a wide catalog of material and spare parts for your electrical, plumbing and air conditioning installations. More than 16,000 references available and the option to access our multiple services and exclusive prices as a professional.
Access GroupSumi PRO as a company or freelancer. Special prices, customized budgets, exclusive products and the option to pay your invoices in 30, 60 or 90 days.
Contact info
4.5
Excellent
2K reviews
Replied to 1% of negative reviews
Typically replies within 24 hours
There will be light
It all started with my desire to have replaced the lamps in the bathroom. They did not have the same but offered a replacement/alternative. Arrived as promised. The internal packing could have been better so the items don't move. Overall OK. The price difference was matched.
March 23, 2023
Unprompted review
Reply from GROUPSUMI
And light has been made! Sometimes we cannot get the specific product, but We always have a way to accomplish your goals! We promise we're going to work on our shipment for the next time. Thank you very much for your review!
Cheers!
Verified
Reply from GROUPSUMI
No entendemos este comentario. Podría ser un poco más extenso en su valoración negativa?
Saludos
Verified
Delivered the wrong goods
Delivered the wrong goods. Initial communication was good, but now gone silent! Still waiting for goods
February 15, 2023
Reply from GROUPSUMI
Thank you for your review.
Sadly, the delivery service have committed certain mistakes on their way. Gladly, we have solved them and, as We have told you, you are going to receive the shipment tomorrow.
Regards
Verified
Today bien y professional.
January 31, 2023
Reply from GROUPSUMI
¡Thank you for your comment!
We work hard to offer the best service possible, and we're glad you could experience it. We try to hit the most high level of excellence on our work. We hope to see you everytime soon!
¡Kind regards!
Verified
Faultless
Faultless, product arrived on time and in excellent condition. Delivery driver telephoned well before arrival to give a time. Thank you
August 4, 2022
Verified
Verified
Verified
1st class service
April 2, 2022
Verified
Verified
Product in stock and delivered on time…
Product in stock and delivered on time at a good price.
September 21, 2021
Verified
Excellent service even though they sent…Service
Excellent service even though they sent me the wrong boiler they rectified it within 24 hours cannot do better than that
August 4, 2021
Verified
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