CU

customer

Ireland

Reviews

Review of GROUPSUMI

Review of PureGym UK

Rated 1 out of 5 stars

Dreadful over crowded gym

Looked this gym online and it seemed a good place to work out so I was confident on paying the £11 daily rate. Unfortunately when I got there it wasn't all it portrayed to be. It was overly packed and there was absolutely no space or any equipment to use. Worse still there was no staff to help me out. The manager of the gym was working a keep fit class and off no help whatsoever. I left immediately and will never use one of these gyms again. A total waste of hard earned money.

September 30, 2024

Reply from PureGym UK

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

We’re afraid our gyms are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day.

Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym