Green Chef UK Reviews 4,444

Really excited to receive the first box and then it was soggy on the bottom. I thought well that can happen so tried the first recipe tonight and it had ingredients missing. Tasted delicious but o... See more

One of the meals was missing garlic, coconut milk yoghurt and falafels - which meant I had to improvise. The other 2 meals were fine. I feel for what they are it works out quite expensive so an unli... See more

Small portions App never works - says I don't have any orders but clearly I do Kids don't like the recipes Missing items and recipe sheets Poor Phone contact

Sometimes the ingredients are missing. Or the order is wrong

Rushed into buying by a sales rep and lied to. Was told you would only take £1 until I'm ready to order. Was at a work conference so was too busy to select meals and complete the details so thought I... See more

Watch out, they make you add your card details before you even look at meals. I ended up not wanting to try it out now and the next morning, I see a transaction from them. I've tried to cancel and... See more

The recipes are great, but unfortunately 50% of the boxes I had were incomplete. I once got a set of ingredients I hadn’t ordered, no recipe cards and several items missing. Real shame but obv... See more

They have terrible customer service. Regularly make mistakes in the boxes, one time my box arrived completely damaged and they kept telling me to chase with Evri. If you don't select your meals on tim... See more

Rushed into buying by a sales rep and lied to. Was told you would only take £1 until I'm ready to order, I was going to leave it a couple of days as I'd just been shopping. They decided to give me ran... See more

Second Box Order - Our first order arrived fine, albeit it had some ingredients for other dishes and one item missing for our dishes. Let it go, might be an one off! Second box ordered and due for del... See more

Steak missing for recipe called customer services and they wouldn't even give me enough of a refund to buy one steak in the supermarket! they have also changed the time that you change the meal plan f... See more

I cancelled it on the same day as I signed up because for a green box they didn't have much vegan recipes. Cancelled it, now 19.98 is taking out of account and when I check it says a box is on the way... See more

I was tricked at the Glamping show at the NEC into signing up for what I thought was a free box to try ! Subsequently I was charged and it arrived with the main ingredient for one of the rep meals m... See more

First and last order last week, one whole meal missing and ingredients/recipe cards missing too. Out of 3 avocados ordered, one was smashed in the box, the other one was unedible. Some other ingredien... See more

Good quality ingredients, dated well. Instructions easy to follow to make tasty meals. One complaint from the first box, the 'Jerk seasoning' sachet was leaking so we didn't use it. (Loss of one star... See more

The service and functionality is good. The recipes are ok/good. Just wish you could: 1) in advance block out when you don’t want a meal (holiday etc) to be organised because otherwise we forget a... See more

Went to check out the recipes, signed up and then 2 minutes later changed my mind and cancelled. Received email confirmation that my account was cancelled and then the following week at 7pm a box turn... See more

Wrong ingredient bag sent. Today I received my food box with the number 21 recipe bag instead of 62. This is the second time in a month I have had issues with the quality of the packing. Last... See more

Since I ordered I've had nothing but issues and trying to communicate with customer service is very difficult. So far they have : Failed to pause my membership Sent me a box I don't want and... See more

From being missold ability to edit orders as the first one arrived a full 4 days earlier so in the non-editable window to ingredients with less than 4 days life for 2 out of my 3 meals giving me z... See more

Was really enjoying the service and have been using for a year or so. The last two weeks I have had missing ingredients, last week it was the soy and sambal paste, which was all the flavoring for the... See more

If I could have the option of zero star, that would be great! I have not used Green Chef but have had money taken out of my account this morning by them for a pending box that I have not ordered. I... See more

Signed up in a Wednesday with a promotional offer. Selected some meals to check the price of it and was happy to proceed but wasn’t able to change the delivery day from the website (the following Mond... See more

I went online to have a look and see if it’s something I’d like to do. The way the website takes you through the joining process is a con - you’re asked to put all your details in before you get a... See more

Wrong recipe cards wrong Ingredients.. I won't be ordering again.. the whole idea for me is less confusion at meal times, less waste... now I'm.left.with a bunch of ingredients I'm guessing at which... See more

We swapped from Gusto because we wanted higher quality food and more diversity than rice or potatoes with every meal. Having more veg and high protien diet options fit more with our lifestyle.

So far our experience with Green Chef has been very positive. The App is very user friendly and easy to use, ordering takes little to no time. There is a good range of different menus and the cookin... See more

I'm week 3 into being a new customer and that's as far as I've got, subscription now cancelled. Week 1 - 2 missing vegetables from one meal and a whole add on item missing. Week 2 - another item... See more

Rotten ingredients. In the middle of cooking when you find rotten veg when you cut into it. Customer service is a text bot then an agent - it takes them 30 mins to reply - they offer you a £2 refund w... See more

1st box missing salmon second box was full of incorrect herbs and spices third box aubergine was bad when I cut into it. Therefore, I do not want to order any further boxes. I was also not impressed w... See more

I was very disappointed with my first vegan box that my daughter had for me. The fresh coleslaw mix arrived brown, and it was missing a recipe card. After I complained, I was told the recipe would... See more

We really loved Green Chef at the start, however the quality has really dropped and the boxes keep arriving with key ingredients (mainly the meat/fish) missing so we’ve now cancelled. Such a shame as... See more

We tried it 3 weeks and twice were delivered only one box out of the 2 planned so could not cook their recipes (we were missing half the ingredients) we cancelled our subscription. They confirmed we c... See more

I decided to have a look at what Green Chef could offer, without the commitment. Unfortunately they charged me through PayPal and chose 3 meal items for me. It said Hello Fresh on the payment and I co... See more

Please be aware … I signed up but then couldn’t find recipes I liked so cancelled within the hour. Thought that was that but today got a delivery. I checked my bank and I had been charged for it so h... See more

I was literally just looking and it insisted I put my payment info in to see what calorie conscious meals it's chosen for me then I get this email saying l'm subscribed. Instantly cancel and it says I... See more

Recipe card missing, and I cannot find a way to report this or obtain the card I need, the website just keeps sending me round in circles. NON... See more

My 1st order didn't arrive,I was very disappointed and was told I would get a full refund... this didn't happen, I was given a credit on my account. So I decided to give them a second chance, and use... See more

I set up account because I am a vegetarian and want to do keto. There was only one recipe so I cancelled the subscription immediately and had confirmation email. Days later a box containing two meat... See more

Be careful if you simply want to look on the website to see that meal options are, you have to create an account and then they automatically send a box without you confirming you want it. I had cancel... See more

They’re great, fresh and high quality seafood, but they’d sometimes miss a product or two in the box, or the recipes which is kinda annoying. Other than that all is good. I’d love a bigger variety of... See more

when I was on reduced cost boxes all went well -since paying full price had missing ingredients which is very frustrating and missing recepie cards - no help - cancelled account

The food is great but the service not so good. First box was missing a recipe and told to look online for recipe and print it off. Second box totally damaged, the box fell apart when it was delivered.... See more

Terrible recipes, some are very fatty, lots of sugar in sauces, not fresh ingredients.

Ordered on line then downloaded the app. On the app no boxes ordered. So ordered on the app. There was a link on web ste to the app so I presumed it linked. It doesn't. Ended up with 2 boxes... See more

Terrible - had to subscribe to see menu then unsubscribed a few minutes later - green chef confirmed but still took my money. Done within 5 days as required.

This is my 4th week of having Green Chef, the first week was great, everything was there and the recipes were fab. Since then it has been awful with ingredients missing, the recipe cards missing then... See more

Signed up paid for my first box which I never recied so honestly not a great experience

A terrible service. I found their site on google, it took me to a landing page where I couldn't see their menus until I make an account and login. This is a terrible process but other websites do... See more