Review of Green Chef UK


Rated 1 out of 5 stars

SCAM

SCAM! I had an email with an offer. I went on the website to explore the box options, it asked for card details to view the menu options. Before I pick the menu options it had already booked a delivery for me and pre picked food options! I then cancelled the account straight away. 2 days later I checked my bank account and £64 had been taken from my account and a box on the way! They completely scammed me!
I called customer service and they advised that only 50% can be refunded to me, and there was no way to put through an official complaint or speak with a manager.
I have rejected the box from the evri driver and told them I am not accepting the delivery and to return it to sender. What a waste of food! But I refuse to be scammed. Many other reviews like mine here. I plan to go to trading standards and also contact my credit card company to file a report.

October 7, 2025
Unprompted review

Reply from Green Chef UK

Hi Natalie,

Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.

So that we can investigate this further and come to a resolution together. If you could please contact our Customer Care. Customer care team is here 7 days a week, 9:00am to 10:00pm, on 020 4538 1121.
We would be more than happy to get this sorted for you.

-Ann