No recipe cards received .
Signed up , changed my mind and cancelled but missed that regardless the first order was coming anyway. It arrived with one completely incorrect recipe card , one for the meat version of my vegan option and one card completely missing. Looking at two recipe cards full of pictures of meat not ideal for a vegan . Had to call to get the right cards by email. Very glad I’ve already cancelled . Not tired the food yet but quality and amount of food for the price is underwhelming .
Reply from Green Chef UK
Hi Pamela,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
So that we can investigate this further and come to a resolution together. If you could please contact our Customer Care. Customer care team is here 7 days a week, 9:00am to 10:00pm, on 020 4538 1121.
We would be more than happy to get this sorted for you.
-Ann
