Bad first impression.
Rushed into buying by a sales rep and lied to. Was told you would only take £1 until I'm ready to order, I was going to leave it a couple of days as I'd just been shopping. They decided to give me random meals, none of which I would have chosen and then took money out of my account. This was never made clear and I immediately cancelled the subscription. Poor first impression and will not be getting a hello fresh again either (part of the same company).
Reply from Green Chef UK
Hi Marty,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
So that we can investigate this further and come to a resolution together. If you could please contact our Customer Care. Customer care team is here 7 days a week, 9:00am to 10:00pm, on 020 4538 1121.
We would be more than happy to get this sorted for you.
-Ann
