Charleston Boutique Reviews 245

Beware these stores advertising on facebook that give a locality in their name. The clothing store has nothing to do with Charleston SC. They are very cheaply made clothes from China. The stated "Hass... See more

Fraudulent company does not have a US based store OR address to return items. Website claims for "easy" 30-day returns means shipping back to China at a high cost. I disputed the credit charge base... See more

This is my first time ever writing a review, but I feel it’s necessary after my bad experience. I ordered three dresses from Charleston Boutique (not to be confused with The Boutique Charleston). T... See more

Merchandise is poor quality, thin and transparent. Merchandise does not arrive via UPS as stated in website. Arrives direct from China via Jin. Return policy involves mailing back to China with trans... See more

They sent a dress that only vaguely resembled the one in the catalog. Poorly made and too large. When I tried to return the dress per their return policy, I was informed I would need to pay customs ch... See more

This is a total sham. Poor quality fabric, decided to return. Must email them, as that's their policy, there's no packing slip. In their reply, very cordial, they say for returns "there are signifi... See more

I really wish I had read the reviews before purchasing from this company. Dress arrived several weeks after ordering, coming from China, not from NC as it appeared on website. The quality is horrible... See more

Size chart not reliable, fabric is of very poor quality, color was not as pictured or noted. Several emails sent over past two weeks with no response. Vendor uses Charleston SC to market but has noth... See more

This is a scam. Company delivers really poorly made, cheap material merchandise. Dress I ordered did not even have tags. Customer service refused to authorize return unless I paid for return shipp... See more

Everything said before is true... lousy quality, sizing all messed up, and a nightmare to deal with for "easy" returns. AND, they are undoubtedly posting fake reviews b/c this company is as corrupt a... See more

Don’t use this company that presents themselves as an American company. Forget returning anything to them as the cost of returning is more than the product itself (they include not only mailing fees,... See more

This is not a US company. Payment is collected internationally. The dresses come from China & are nothing as described. The site states 30 returns but customs & transport fees to return to Chi... See more

Forget about returning anything if you don't like it. The company name makes one think it's US-based. It's not. To return you need to mail it overseas. Wish I'd read the (poor) reviews befor... See more

Blouse was cut very small, and poor quality. Although the website states "30-day money back guarantee - hassle-free returns", this is NOT true. Item must be returned to Hong Kong, as the real compa... See more

After reading these reviews, I contacted CS before making my purchase and confronted them on the restocking fees. It took 2 emails for them to admit it, then they begrudgingly claimed on some occasion... See more

THEIR China factory [NOT MADE IN CHARLESTON] uses CHEAP fabrics! Return postage is client's responsibility which is very expensive. After 11 emails, I accepted their offer of a refund of 40% of my c... See more

Absolutely a scam and I stupidly fell for it. I wish I'd read reviews before I placed an order. I ordered two blouses on July 17. I've contacted Charleston Boutique via email (there is no phone number... See more

If I could rate this company below a 1 star I would. The clothing material is so cheap. Definitely made overseas, probably China, since it was shipped internationally. There is no phone number for... See more

If you don’t mind paying shipping multiple times for items that don’t fit this is the place for you! They are friendly for sure, but the clothing is sized incredibly small so be certain to order one... See more

Me again with another warning about Charleston Boutique. This is not the same place as Boutique Charleston which has good reviews. Please look at all the other reviews on Charleston Boutique and not... See more

Charleston Boutique is nothing but a scam website. This company says on the website that if you are unsatisfied with the merchandise is easy return. That's not true. They will charge you 100-150 to... See more

This "boutique" is NOT a Charleston, SC store, but rather another front for junk from China. The inferior, poorly sized items are way over-priced, and their "30 day satisfaction" is a scam. They will... See more

Thinking this was an actual brick and mortar store in South Carolina I ordered 2 items. After receipt of the items today one didn't fit. I followed instructions to receive a refund and find out how to... See more

Because there isn’t a less than 1 star rating. Item received not remotely represented by item advertised online. All around poor quality. Refund policy is a scam. AVOID. Reported to BBB.

This site is a scam and should be shut down! I bought a dress and it took two weeks to arrive. The fit and quality were poor- very poor! I contacted them for a return and the cost to return to Ch... See more

I finally received my cheaply made boho dress and orthopedic Sandles on Wednesday, August 13, 2025, from overseas! The boho dress doesn't fit properly, and there is nothing orthopedic about the ch... See more

This place is a scam. The product you receive is complete junk. NOT what is shown online. It is shipped directly from China and doesn’t even have a fabric care label inside. Nothing. Just a cheap size... See more

What a scam. Of course there is no "brick & mortar" actual shop This is not a "boutique" but Chinese mail order of horrible clothing. They ship substandard clothing from China and not by UPS as they m... See more

Terrible return policy I would not recommend buying from this company. They advertise have hassle free returns, which is definitely not true. There is a “restock fee” so you did not get the entire amo... See more

I ordered a dress, the website then showed a lower price but when I clicked on it, it added an additional dress of the exact one I had just bought. I immediately contacted their customer service who t... See more

I requested to return and receive a refund for the products I ordered. I received 1 swim suit and two other items of clothing. I was informed that the swim suit was a not able to be returned. The o... See more

I have never felt so scammed by an online company than Charleston Boutique. I ordered a dress that when received was a piece of garbage. The style was not as pictured nor was the color. When I want... See more

This business is misleading all of us, it has nothing to do with Charleston. The clothes come from overseas, my dress originated in China. It was awful, but when I tried to return it, the shipping cha... See more

Do not order from this place. The merchandise is horrible, the customer service is worse. I’d give them a -10 if that was an option. Their return policy should be illegal!! You would have to pay... See more

This company is a total scam. I bought two dresses that looked really cute from a Facebook ad. The quality and fit of these dresses is horrendous. They are total garbage. The worst part is there is no... See more

I ordered 3 items from Charleston Boutique and 2 were grossly oversized. I immediately contacted the email provided per return instructions. It has been a week and so far, I have received nothing but... See more

Please don’t think you are ordering from a local shop owner!!! Extended shipping times. Once you receive product merchandise comes in a bag just like something you ordered off of TikTok. My blouse is... See more

I wish I searched for reviews before ordering. DO NOT ORDER FROM THIS COMPANY! They are misleading. It is not a boutique in Charleston. More like Temu or Shein clothing from overseas. Items did not... See more