Musician

Didn't immediately download as needed ~ when it did finally show up, it was the most watered down, simple, uninspired arrangement ~ I felt I had just thrown its cost in the trash ~ I waisted the paper it was printed on ~ will never use it (realizing it is not the publisher's fault that I do not care for the arrangement, but website's function and cost are)

Had I the opportunity to give ZERO stars, I would. I placed my first order on August 2. Tomorrow is August 20 and still no delivery in sight. I assumed the items I ordered were in stock in a brick and mortar store in Charleston, SC. They seem to be coming (eventually!) directly from CHINA! By the time they arrive, they will be out of season.

I greatly value the timely options JW Pepper serves its customers, and yet I am deeply burdened by the cost to execute the service. I wish there could be some option, like Amazon Prime membership affords, whereby the cost of shipping could be less. It is troubling to pay excessively more for postage than the product you are purchasing.