AlW

Outbound lgw to tunis no veg meals. So in Tunis i went to tunisair offices. Ordered veg meal. Recieved confirmation. At checkin it was confirmed again. Boarding card also had veg meal written on it.
Onboard NO VEG MEAL. SENIOR CABIN CREW SAID THEY ALL LIED. Special meals were cancelled a long time ago!!!

What started as a good price has not only incresed substantially, but also the dosage required is now 5 from 4 to obtain same dosage.
It is now no cheaper than many others which constantly come highly recommended in independent reviews.

Extremely disappointed in Peony faux hydranger display. I have bought many Peony displays over the last 7yrs and been impressed with their quality and design.
But this latest display £140 +pp was poor quality. The stems are obviously plastic and the eucalyptus leaves very thin. It's ok for the conservatory, but not for the house as it's obviously fake.

Their customer service should be renamed NO CUSTOMER SERVICE!!
I wrote explaining that several of their packs didnot contain 120 capsules.
Despite being a customer for several years and using their new replacement product, which is not as effective and I will not therefore buy again, they said there was nothing they could do.

2 weeks after responding to Uniworld's request for a review, which was very poor but accurate, Uniworld have yet to respond.
How does this reflect thlhe first class service they claim to offer?

The cruise itself was superb. The pre and post hotels and tours extremely poor. The tour bus arrived at the hotel with a flat tyre. Worst rooms are allocated in excellent hotels. The long train journey was double booked, so all 36 of us were still being moved by the train guard 50mins into journey. Optional tours were very expensive. The tour rep in Rome was very poor indeed.

For some reason an order i had placed 5 months ago, when it was out of stock was deleted. So when it came in, although i had the reservation number, it was not on the Kettler system.
Despite that, Lea honoured the discounted price and arranged for a quick delivery.
Thanks Lea

Continually incompetent. Pension wrongly invested. Wrong documents repeatedly sent. Compensation cheques never recieved.
In reply to Aviva's response: I have spoken to customer services several times, but the issues continue to be unresolved

We recieved a parking fine when we parked in the same carpark we had used for years which gave first hour free.
New parking restrictions had been placed over existing ones( who looks everytime? Now a new sign exists ) Now only 10 mins free. We were 15mins and had the purchase receipt.
Called Iceland who said they would sort it. We missed the reduced charge available for 14 days as they failed to act in time despite several calls.
After 28 days we paid the full £100 charge as we were teatened with legal action.
Iceland said because we had paid they could not do anything!!!
We raised a customer resoltuion issue, writing to the CEO. We were passed to 6..YES 6 people, none of whom addressed the issue. 4 months later they have yet to explain why nobody got back to us to avoid paying the full £100.
But far worse, NOBODY has addressed their non existent customer service/ resolution.

Appalling customer service. After 24hrs the LVT flooring bubbled and could be peeled off by hand, but they continued to lay 2 more room!
They also lifted.
1 to 1 refused to accept any responsibility. The legal teams at WHICH? and our credit card agreed with us. We were awarded a full refund. Shameful

There was a 25% discount offered on total purchase except fitting. Having chosen carpet and underlay, specific for underfloor heating, I was then informed the underlay had been discontinued.
As a result, I did not qualify for the discount! I still find it incredible that such a huge retailer did not sell low tog underlay for underfloor heating.
Despite their response. This review was written AFTER carpetright decided I was not entitled to the discount and the case was closed!

Stayed at Pestana in Miami. On the Beach rating is 4 stars.
THIS IS NOT A 4 STAR using either uk or American rating system. NO food available, not even a sandwich. Breakfast is 10 minutes away.
We had to pay $400 resort fees. IT IS NOT A RESORT. Staff said many services had not reopened after Covid, but they still rate and charge as if they were.
Far duperior and cheaper in same neighbourhood.
OTB offered a £50 refund on a £2000 holiday.
We will now go to the small claims court.

I took a Nile Cruise followed by 1week stay at the Desert Rose Resort.
Gosingles are Dishonest and misleading. I CANNOT SEE THST THEY SRE ABTA MEMBERS. BEWARE!!!°
The ship lacked many facilities mentioned in their ad. Water and tea were exspensive extras which other groups had included even though they had paid less for their trip.
The desert rose resort is an egypt 5 star rating not UK. IT IS NOT FULLY INCLUSIVE. You can "upgrade" for an additional daily fee but even then you still have to pay $4 for a juice or to eat at the italian restaurant. You can only eat once at the A La Carte restaurants, which were fully booked for 5 of our 7 nights.
We were constantly hassled to buy spa, sport or trips. They have not responded to my complaint so I will now start proceedings with the small claims court. AVOID
In response to your reply. I HAVE NEVER USED GO SINGLES BEFORE. Is this more lies or more incompetence?

When it was time to pay VAT was added, £158.00
Services rendered always state NEXT TO THE AMOUNT, excludes VAT.
In the quote it was pages later hidden amongst a vast list if additional costs.
Not good.
Neither are they based at 1000 N Circlar Rd as they claim and as Big Yellow Self Storage will confirm.
Marcin, the owner has since called and said it is a web programming issue that he will look into having VAT EXCLUDED next to the quote.
He also said he will speak with the storage company which shares his address as he is based there.
Otherwise their service was very good although expensive.

We have just tried to upgrade our seats. We booked the end of September as it was low season. We have now been told by BA that they have now redesignated late September as HIGH SEASON. The upgrade from economy to premium economy is therefore an obscene percentage increase. We chose not to upgrade.
This, after having my return flight from Dubai being cancelled by Ba and told to make my own arrangements to return home. Only after the tribunal decision did Ba refund the cost of that flight.
No more. Enough is enough.

EXTREME INCOMPETENCE!!!!! DONOT TRUST THEM WITH YOUR MONEY. I would not trust them to tie my shoelaces. 5 weeks ago I sent the requested documents to have the funds of my policy paid into my bank account. I was told this would take 10-15 days.
Today, 5 weeks later, having said they had not recieved the documents, which they later found, I have been told a cheque will be sent to me in 4 days. Their INCOMPETENCE has cost me £1000.
When calling you are advised of a 45mins to answer your call and weeks to respond to your email. But nit to worry, your money is safe. I donot believe them. My official complaint will take 8 weeks! STAY WELL CLEAR.

In reply to your response.
As soon as we gave Ouali the instruction to sell our flat we contacted Marty, a mortgage provider Ouali recommended.
A meeting of 1hr 40 mins took place that week during which all available funding was disclosed. Marty subsequently sent an email outlining 3 options, and confirming that our existing mortgage could be ported, if required.
Your comment is therefore totally inaccurate.
The truth is we terminated the contract because after 4 weeks we had 1 viewing. We then asked for the keys to be returned after 2 viewings that Ouali claimed to have booked in dudnot show and he dudnit respond to our calls, texts, messages.

Sale if flat using Totteridge/ Whetstone branch.
Almost 4 weeks after instructing Ouali, we had just 1 viewing. FACT
Ouali claimed to have viewings but did not show, nor did the purchasers. FACT.
Ouali didnot respond to various calls and WhatsApp. FACT.

Purchase if house using ewemove Totteridge/ finchley
Ouali told us that the vendor, 84yrs of age, trusted him and would take his advice. FACT.
Ouali told us he was against bidding wars yet we had to increase our offer TWICE on order to secure the purchase, offering £36,000.00 over the asking price. FACT
Ouali shook our hands and congratulated us saying that our offer had been accepted. He place an "under offer" sign on the saleboard and online. FACT.
10 days later Ouali called and said we had lost the property. FACT.
You decide for yourselves if this is an acceptable level of service.

Have been a shell customer for 3 months. Even though I have more than 2 months credit compared to my direct debit, shell automatically increased my direct debit by 10% dispite my usage never exceeding my direct debit amount.

Knowledgeable helpful and friendly service. Excellent