I took a Nile Cruise followed by 1week…
I took a Nile Cruise followed by 1week stay at the Desert Rose Resort.
Gosingles are Dishonest and misleading. I CANNOT SEE THST THEY SRE ABTA MEMBERS. BEWARE!!!°
The ship lacked many facilities mentioned in their ad. Water and tea were exspensive extras which other groups had included even though they had paid less for their trip.
The desert rose resort is an egypt 5 star rating not UK. IT IS NOT FULLY INCLUSIVE. You can "upgrade" for an additional daily fee but even then you still have to pay $4 for a juice or to eat at the italian restaurant. You can only eat once at the A La Carte restaurants, which were fully booked for 5 of our 7 nights.
We were constantly hassled to buy spa, sport or trips. They have not responded to my complaint so I will now start proceedings with the small claims court. AVOID
In response to your reply. I HAVE NEVER USED GO SINGLES BEFORE. Is this more lies or more incompetence?
Reply from GoSingles
Dear Alan,
We note that you have been on our holidays in the past and seems to have enjoyed it, obviously that’s the reason you have booked with us again.
We are sorry on this occasion holiday didn’t meet with our expectation. Your Nile cruise package was based on full board basis without drinks so naturally you are expected to pay for drinks and other extras.
In Desert Rose Resort in Hurghada, your meals are served in Buffet restaurant as part of all-inclusive package and one dinner at A la Carte restaurant free of charge during your stay. If you would like to dine at A la carte restaurant more than one occasion then you must pre book and pay a supplement, its quite common all incluisve resorts in Egypt.
It’s disappointing to see that you have taken the opportunity to post a misleading review and also on our ATOL / ABTA membership when you are fully aware that our holidays are fully protected by ATOL.
Best regards,
Helen
Customer Services