There was a 25% discount offered on total purchase except fitting. Having chosen carpet and underlay, specific for underfloor heating, I was then informed the underlay had been discontinued.
As a result, I did not qualify for the discount! I still find it incredible that such a huge retailer did not sell low tog underlay for underfloor heating.
Despite their response. This review was written AFTER carpetright decided I was not entitled to the discount and the case was closed!