Tunisair Reviews 731

Outbound lgw to tunis no veg meals. So in Tunis i went to tunisair offices. Ordered veg meal. Recieved confirmation. At checkin it was confirmed again. Boarding card also had veg meal written on it.... See more

Awful experience. Flight delayed for 5,5 hours. None from company representatives in airport was able to provide any kind of assistance. No meal, no drinks offered, no one did bother to arrange any me... See more

Too bad I cannot give minus ratings! Four hours delay ( and counting) , no information whether at the airport in Tunis nor from any person working for Tunisair. It is obviously managed by incompetent... See more

30 minutes before take off the plane was delayed 2 hours with announcement, email, or text. They didn’t open security until 10 minutes before our new departure time. Then we sat in another waiting roo... See more

We flew GVA-TUN and return, in business class, with our 2-month old baby. The flights were 30-55 min late, which we believe is acceptable. The seats were OK for a short haul flight, the food was poor... See more

Tunisair, land personnel, A DISGRACE, except the nice lady on service, this morning, in Djerba, at the main company balcon, a gentleman this morning and a super nice young girl at the boarding áre... See more

Do your future self a favour and never book on TunisAir. The most erratic unprofessional non communicative airline I've had the displeasure of using. Flight from London delayed 2 hours. Zero communica... See more

My wife and I booked 3 flights from Tunis to Tozeur, then they moved the flight times more than 3 hours later into the evening which meant we would have arrived in Tozeur after midnight which was unac... See more

I wish I could’ve given zero stars as I’ve had the most dreadful experience with this airline. Two flights in one week and both were delayed by just under 3 hours. Very bad customer service, no explan... See more

had a very disappointing experience at Tunis–Carthage Airport. My ticket clearly stated that I could bring an 8kg cabin bag, but just before boarding the crew suddenly told me I couldn’t take it wit... See more

I had a very bad experience with Tunisair on my flight Madrid-Tunis of 6.04.2025. Whithout giving an explanation, they changed my purchased seat. Also, the take off time was delayed three times with n... See more

Initially this flight was no frills but actually alright for the price - 3 hour journey with a full meal served to us However they damaged our suitcase in multiple places which made it almost... See more

Don't recommend at all!! Flights extremely late, with continuous change in schedules, no compensation for delays. Airport not organised, continuous change in doors and gates with no previous notice, y... See more

Do your research before you book with this airline! Look for other flights and leave this company as a last resort. Flight delay after delay on connecting flights! No communication, no emails, no co... See more

I booked a ticket yesterday through Tunisair website , they took my money and they never issued a ticket , when I call their phone from overseas, nobody answers and they never respond on emails and mo... See more

After a year traveling and dealing with hundreds of airlines, I can honestly say that Tunisair is by far the worst. After 4 delays and lots of excuses, our flight was cancelled. We no support from the... See more

To the customer services lady i have spoken to at 1210H today May 6,2025 on number 02030568998 you are extremely rude. Even hang up the phone. Called again and a guy answered with a better information... See more

A dreadful airline tha normally flies late and has little notion of customer care. I award it a zero rating. Our flights in April 2020 were cancelled but Tunisair did not notify us beforehand n... See more

Do not book book any flight with them! They are really bad with information to their passangers and They are very difficult to reach, especially IF They dont have a customer service in the country you... See more

Flight 6 hours late. They ruined the plans for vacation in Djerba in June 2019 and didn´t take any responsability after I tried for compensation. Not even an apology. They just ignored. Dont recommend... See more

My first trip was 2 hours late, so that I could not get my connection in Tunis any more. I thought that this was not a big deal, but from there on, the experience became more and more terrible. I wa... See more

I wouldn't book there for free... 8 hours late flight, trying to get any indemnisation according to EU fails because they do not respond to inquiries...

We cancelled the trip according to the cancellation policy to get full refund. They never replied, they never sent money back, 375€ stolen. Don't book with Tunisair

On the way back from Tunis, they told me I had no luggage allowance, bearing in mind I came with the same luggage and had no issues as they say 23kg is allowed as default with economy tickets. Nope, t... See more

The worst service I have seen from an airline… They cancel a flight and they customer service don’t even answer to email or requests sent … Really to avoid.

Worst airline ever. We were delayed for 34 hours, which is a lot on a one-week vacation. Our complaint hasn't been met yet and it has been one and a half year since we took the trip. The f... See more

Avoid at all costs!!!! Never ever ever use this airline. I had a flight at 9 am, got moved to 7 am so i had to get up very early. Arring at the airport got moved to 11:30 am and then 12am. Lost con... See more

Even a 1 star rating is too generous! My wife and I booked flights from Barcelona to Tunis on Tunisair, paying for business class seats. We flew in from Mallorca with an hour and a half before t... See more

Have to flights cancelled and want a refund Visited the webpage and it was very complicated to find the site and impossible to get it working. we tryed many times. Is this on purpose ??? they make... See more

The plane was very dirty, had to ask for blankets for the seats. The carpets, trays was all dirty, and also not hoovered. Meal was provided from London to tunis. Very poor quality chicken and co... See more

As a Tunisian I tell you one thing.. RUN and do not take the risk of booking with this almost bankrupt company you will regret it

Actual dog poop company. insane amount of delays and cancelled flights. a shame to the country.

I don't even know where to start. Booked a flight through Trip.com from Nice to Tunis departing on Oct 31 that was supposed to arrive at 5.30 pm, well, we got to Tunis as 1.30. 1.30. AM! THE DAY AFT... See more

Worst Airline ever. We were delayed more 28 hours. Our complaint hasn't been met. It is now 18 month since we took the trip. DO NOT FLY WITH YHIS AIRLINE

Delayed flight from Madrid to Tunis – 10 hours! I’ve never taken a flight on time with this airline.

Two flights Cancelled. Owe me Over £500 No Hope of seeing the Money DO NOT USE

Even 1 star is too generous. Booked a flight for my husband Constantine to Tunis, two days before flight was advised flight has been cancelled and offered an alternate flight three days later! That’... See more

Cancelled flight a month before travel but did not inform travel agent or us. We called the night before flight to be told all was ok and to book in 2 hours before. Of course there was no flight. Fli... See more

Tunisair is the worst company I've ever seen in my life. On a flight of 1 hour and 30 minutes (Barcelona - Tunisia), they accumulated 3 hours of delay, and all for no apparent reason. The way these pe... See more

Worst airline ever! They change reservations without notifying the customers and when I call the call centres, there seems to be only one person no matter where i call and extremely rude and lie and... See more

my first trip with Tunisair. 4 hours of delay my second trip with Tunisair. 7.5 hours of delay

I avoid TunisAir if I have to be sure to catch a connecting flight because their flights are routinely cancelled or delayed. Even when informed that there is a delay (thank you), the flight is o... See more

The flight has four hours of delay so far no one answers the passengers.

My flight was to take off in Brussels at 12:25 pm. But we finally took off at 2:45 pm. We landed in Tunis at 4pm. The connecting flight that was supposed to take off at 5:10 pm was rescheduled for 00... See more

TUNISAIR wants to charge me 50% extra for checking in!!! I bought my ticket online and paid for it, they just asked my name and email and the day to check in they added a 50% just to check in fees an... See more