King Removals Reviews 10

TrustScore 3 out of 5

3.2

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Company details

  1. Business Services

Information provided by various external sources

King Removals is a trusted, well known and professional house and business removal company with years of experience in moving and delivering goods. Based in London, we serve London and the rest of UK.


Contact info

3.2

Average

TrustScore 3 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


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Rated 1 out of 5 stars

Incapable of telling the truth

Had a delivery arranged with these guys via palletline on a named day. First day didn't come as they forgot to load it on the truck. They promised to send it first delivery in the morning next day. Then I'm told it is arriving between 1 and 3. Every time I call them I am told a lie about when it will arrive. Cannot be trusted. Not sure how you forget to load 35 boxes of flooring...

January 8, 2025
Unprompted review
Rated 3 out of 5 stars

Anyone reviewing removal companies

Anyone reviewing removal companies, please be aware this is King Removals in London & Birmingham (green branding) different to Kings Removals in Northweald Epping (blue branding).

We have given 3 stars here as Trust Pilot would not allow any text without giving a rating. We have no experience with King Removals.

Many thanks to all readers for ensuring they review the correct company.

Kind regards

KingS Removals (part of the Kings Group)

September 24, 2024
Unprompted review
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Reply from King Removals

Dear Lucy

You are not our customer and we don't take your customers so your review was pointless. It says now more about your company tactics than about our company. At least you should leave positive stars and your comment to inform customers that you are a different company.

Regards
King Removals Team
London & Birmingham

Rated 1 out of 5 stars

Cowboys

Cowboys. Avoid.

December 24, 2023
Unprompted review
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Reply from King Removals

Hi Bill

Unfortunatley you were never our customer. We asked you trough a Trustpilot for more details and you didn't provided them.
We believe you put this review by mistake. There is a few companies with a similar name.
So please kindly remove the review beacuse you are not our customer.

Kind regards
King Removals Team London

Rated 5 out of 5 stars

PROFESSIONAL OUTSTANDING RESPECTFUL SERVICE THANK YOU

Well what can we say!! THANK YOU ;;0)
An absolute pleasure to Hire Kings removals services,, throughout our whole 2 moves over the months they provided a outstanding professional service.
The team worked extremely hard throughout the 2 moves, they treated all our items with respect and placed all our item where we wanted in our New home.
We would so recommend kings to use for your house move how easy they made things for us took the pressure completely away.

January 10, 2023
Unprompted review
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Rated 5 out of 5 stars

Very professional and friendly service

Recently used this company for our home removal, storage, followed by moving into our new house. Great service from start to finish, flexible, efficient, polite and very professional in every respect. The removal teams were very friendly and worked quickly.

October 4, 2022
Unprompted review
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Reply from King Removals

Thank you Steph for using our services and your feedback.

King Removals Team

Rated 3 out of 5 stars

VAT was hidden amongst vast list of additional charges pages after the quoted charge.

When it was time to pay VAT was added, £158.00
Services rendered always state NEXT TO THE AMOUNT, excludes VAT.
In the quote it was pages later hidden amongst a vast list if additional costs.
Not good.
Neither are they based at 1000 N Circlar Rd as they claim and as Big Yellow Self Storage will confirm.
Marcin, the owner has since called and said it is a web programming issue that he will look into having VAT EXCLUDED next to the quote.
He also said he will speak with the storage company which shares his address as he is based there.
Otherwise their service was very good although expensive.

July 29, 2022
Unprompted review
Rated 1 out of 5 stars

A disgrace for any mover

A disgrace for any mover! Stay clear of this firm!!!

NEVER seen anything like it - so bad!

November 1, 2021
Unprompted review
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Reply from King Removals

Dear RS

We checked in our system and you are not our customer.
It looks like you left this feedback by mistake, so please kindly remove it. If you have some questions please contact our King Removals office on 0800 689 69 69.

Kind regards
King Removals Team

Rated 5 out of 5 stars

Professional and courteous

Professional and courteous. From giving me an estimate, packing and delivering and collecting boxes for recycling, Kings Removals did it all. An excellent team led by Marcin. I would recommend them.

September 8, 2021
Unprompted review
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Rated 1 out of 5 stars

Awful service and the branding on all…

Awful service and the branding on all the vans says Trust Pilot 5/5 stars which is wrong.

Marcin was very happy to take the booking without qualifying and estimating properly.

The removal men were good but were obviously micro managed and being bullied by Marcin.

At the end of the day he demanded cash payment and was extremely rude and aggressive. He was very clear and articulate when he was speaking on the phone, but when I was talking the signal suddenly went bad.

He wanted cash to evade declaring income I'm assuming. Cowboys. Never use again.

March 12, 2021
Unprompted review
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Reply from King Removals

Dear Sunny Chotai

Sorry to hear that you were unhappy, but everything was as per quotation. We guess you just didn't check the quotation about how we work.
We work here as a family and no one was bullied.
Also you signed a document that you were happy with the moving team and the customer service, so we don't really understand that feedback.
If you have some questions please contact our King Removals office on 0800 689 6969.

Kind Regards
King Removals Team

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