Proto-col Reviews 1,859

What started as a good price has not only incresed substantially, but also the dosage required is now 5 from 4 to obtain same dosage.
It is now no cheaper than many others which constantly come highly recommended in independent reviews.

Great products and customer service!
I am allergic to lanolin and perfumes so am really pleased to find this one and ordering and delivery has been smooth. 🥰🥰

Thank you for producing such great products!

This serum is packed with potent ingredients, and it visibly reduces fine lines and wrinkles. The formula is silky smooth and absorbs rapidly, making it easy to layer with other products.

Protocol will always be my choice for supplements for skin and health maintenance.
Great products❤️ to order more in the future.

I called 3 times to adjust my dogs collars GPS. All of the people I spoke with were kind and understanding. They knew what to do. They took the time and walked me thru the steps twice since I have 2 collars. I love that I can call and talk to a live person to get the help I need. Tiffany was very understanding today on my frustration, but worked with me to get it fixed.

Terrible customer service. Didn't receive my order which cost almost £80! Treated extremely shabbily especially as a vulnerable person. Would give a zero star rating if it was available also terrible service today

I like their collagen capsules and find that they do help me. I prefer capsules as I find them more convenient and do not forget to take them. Would recommend this company.

Do not use the company they kept sending me emails to subscribe , it didn't. Now they have subscribed for me WITHOUT MY CONSENT. they have started send their product to me without me ordering it. I'm sure that is illegal as I didn't give consent. Rob Dogs please do not use.
Now they have said I accidentally signed for a subscription. Check you accounts to ensure they are not taking money of you illegally.

This cosmetics store's cushion has revolutionized my makeup routine. The comfort, coverage, and flawless finish it provides make it an essential product in my collection. I highly recommend this cushion to anyone in search of a reliable and high-performing makeup base.

If you're looking for a cosmetics store with a diverse selection of products, look no further. This store offers a wide variety of cosmetics, including skincare, makeup, and haircare items, allowing you to build your perfect beauty collection.

The Pure Collagen Capsules (2500mg) (90 day subscription, 3 packs) are such good value with the saving you get. I so ABSOLUTELY endorse these collagen capsules and my skin, hair and nails are benefitting by looking and feeling so healthy as I enter my forties. I can't stop now and hope to be saying this again in 10 years time. Would my skin, hair and nails remain so healthy if I stopped the capsules? I don't want to take the chance!
Posted on behalf of the customer (Jodie).

After seeing an advert and reading some reviews, I was excited to try the eye lift. However, I must say it’s made my eyes worse! After the tightness, the under eye area was hurting and really sore. I’m going to stop using it straightaway! :-(

If I could give -100 I would. This is considered to be a premium product and I would expect the delivery and the customer service to match they sure don’t.
I ordered on the 23rd of November. It is now fifth of December and I still haven’t received my order. All they keep trying to fob me off with is Royal mail strike. I asked them if they could cancel the product they said no I asked them if they could send out another product, they said no I have to wait until I receive this item I even went to James the CEO of the company, and he just said he would get somebody to look into it. I have now been told that they are getting Royal mail to look into where the packages which could be another few days and maybe at the end of it I might get another product sent out this cost 79.99 which to me is a lot of money, I am honestly shocked disgusted, frustrated, and I’ve had to have another outlay to purchase the product elsewhere so that I can continue with what I’ve been taking. I have been offered no compensation. They seem to have a couldn’t care less attitude I would advise don’t purchase try a different company for collagen.
Update spoke with CEO via message he wouldn’t even discuss their shortfall in customer service.

Tried the eye lift product. Was amazed by the instant results. However after an hour when applying my makeup it basically fizzled.

Purchased collagen capsules 2500mg on their website, good price with subscription. I had previously used the same product but had purchased from a different supplier, Ideal World. Excellent results after taking for about 3 months, plumper skin and better nails. My only query was the added ingredient in the capsules, (Bulking Agent, rice flour), which I received from the protocol website. The pouches I received had a sticky label placed over the original ingredients list with the updated Bulking Agent added. Why has this been added to a capsule that has always been ‘pure’ collagen. This was not listed on their website and is misleading for those who wish not to consume bulking agents. I contacted protocol on two occasions by email and telephone and was told someone would ring or email me, this has not happened. Based on this experience, nil poi, for customer queries.

Bought the eye lift cream only to find it dried like egg white on my face I had a beautician watch the video as I thought I was using it the wrong way, but the same happened when she applied it. I sent emails to the company requesting a refund for both the opened one and one I had not opened but got no reply. I have returned both items today by registered post hopefully I will get my refund it’s just a shame no one from the company replied to my emails

After placing my order, I then requested a reduction in the quantities I had ordered within an hour of placing the order. I received an email the following day to say "that unfortunately the order could not be altered and if required I could return the additional products I did not require" at my cost. This was 30 hours before the order was even dispatched for post, why the order could not have been changed before posting is strange in my opinion.

I have never dealt with a company with such an amazing Customer Service. Olga is quick to reply and so helpful. 100% trust, which is what you want from a company. Thank you so much

Many thanks to Olga for the quality of her service. She kept me regularly informed of the follow-up to my request and the problem was resolved as soon as possible.
I wish her all the best.

Many time, i'd tryed to order for collagen pills with the promotion code COL30.
But it's been impossible.
I'm waiting for a new e.mail with another
Promotion code.
David Artigues