Yunexpress Reviews 2,248

Also waiting for a package from YUN Express. I knew I shouldn't have bought an item from "ROOT'd haircare" that said, made in the USA but wasn't from what I see now. So I guess ALOT of these place... See more

Why Amazon allows Chinese company's to sell on Thier sites knowing that they are going to use a poor carrier to deliver. Impossible to track a item and good luck trying to get a response from company... See more

I want to share my experience with this delivery company, and unfortunately, it’s been terrible. Their drivers have repeatedly left my packages at the wrong address, causing endless frustration. I hon... See more

This shipping company is the worst I have ever seen. They are horrible and I would not recommend this shipping company to anyone!!! I had 2 packages shipped to me by an illiterate seller and a week an... See more

I haven’t had any issues receiving my deliveries (I’ve had maybe 3 or 4) EXCEPT that until they arrive I have no idea if they’re really coming. Shipping does take a little longer and I have NO IDEA w... See more

Package via Amazon is running very late and it does not appear in their tracking system at all. There appears to be no way of contacting them and what’s the point if they have no record of the package... See more

Ordered something for a friend's birthday a month in advance. Parcel was handed over to Yun Express on the 3rd of September and for 16 DAYS there was no update whatsoever. On the 20th of Septem... See more

MOST PATHETIC SERVICE IN THE WHOLE WORLD!!!! MY PARCEL HAS BEEN HANDED OVER FOR SHIPMENT ON THE 8TH OF SEPTEMBER AND IT IS NOW A FULL 17DAYS LATER AND ONLY NOW I HAVE UPDATES ON MY TRACKING NR ON THEI... See more

Absolute pathetic service!!!!! If I can give them zero stars, I will give zero stars. Worst logistic carrier ever!!!!! I have been waiting a full 15days since my parcel has been handed over to the... See more

I had a order for enmy markers and it has been 3 MONTHS!!! With no update, no way to contact this company and now the delivery company (17TRACK) is saying “my delivery is expired” because of this unre... See more

Major disappointment, avoid at all costs. An order placed early July that was supposedly out for delivery on July 18 now only shows the status 'returned shipment has been received by processing cente... See more

New management , one that cares about their customers ,that would improve my experience with them , that cause less problems for others also would not recommend using . Don’t want to correct issues .... See more

had two different companys use this service and both times i never received my packages and when emailing them i get the run around that it was delivered when they never were. im very tempted to write... See more

Unprofessional clowns. Purchases made a month ago. Tracking to Michigan shown via New York, Indiana, Pennsylvania, Illinois with product just sitting in transit for more than a week in Illinois. I’ve... See more

If I can give them zero stars, I will give zero stars. This is the worst logistic carrier that was ever made. I am definitely going to reach out to these companies that use them because they are makin... See more

Not sure what the issue is. Order arrived in Seattle for delivery and was then sent to Indiana. It has been 37 days and my order is still not here in Seattle. I asked for a refund, which the company I... See more

We ordered an item off of Amazon and Yun Express was the required courier. The package was supposed to arrive in mid July, but by early August we still hadn't received anything, even though the Amazon... See more

Wow, iMile Delivery really outdid themselves — I didn’t think it was possible for a delivery company to be this bad. I ordered something over a month ago, and they “promised” (what a joke) it would ar... See more

"The driver failed to deliver due to wrong address, we will contact you and confirm the address" That was 14 days ago. The address was correct and they have never tried to contact us about the good... See more

SMS directed me to Amazon shipping which showed delivery will be between 10:30 and 12:30. I rushed home to collect. I checked after 12:30 Amazon shipping showed delivery will be between 02:30 pm and... See more

Horrible customer service. Did emails and WhatsApp and didn’t respond so I ended up calling. All they had was we can’t see it. It keeps getting stuck in places causing my package to be late before my... See more

One of their delivery persons broke the mirror off of my husband's motor cycle. Didn't stop say I'm sorry or anything. I called Amazon, they couldn't do anything because it was Yun express who deliver... See more

This is the worst delivery service ever. Don’t ever order use them , they are unreliable and incompetent . The delivery person left my package my the mailbox boxes in my building, unattended, package... See more

My package left the store on August 11. And now, on September 9. I still haven't received it. It's supposed to arrive at the latest tomorrow, but the nothing has happened since August 11. I cont... See more

Absolute rubbish. They acted as an intermediary of DHL eCommerce and my local delivery service. They messed up the address twice (so far) with the same delivery that keeps getting sent back to sende... See more

Incompetent. I preordered something and the package never arrived. Always saying that their was a failure. Called the given number 3 times, got hung up on once, and gave step by step instructions on h... See more

I did not receive my package. It was actually delivered to the wrong address. The photo that the courier took when delivering the package was not my home. Tracking number:YT2538521437058010. PLEA... See more

This is such a terible delivery service!! My first address i prefer, is not accepted by their facility! After i update my address multiple times, address never got updated. Never receive my item! Very... See more

Never received my product and there is no support not sure if it’s this company, or the company they used to deliver in the states but either way it reflects on them. My item is listed as undeliverab... See more

Never again! Anything from mainland china using Yun Express forget about it. NEVER EVER AGAIN. So much delays and difficult to contact. Not very convenient. At least Temu using very nice shippin... See more

I would not give them even a fraction of a star. My order was placed almost a month ago and even though it says you can contact them to find out where the heck it is , and they will reply within two d... See more

I’m not going to lie I was skeptical seeing as this was my first time an order used this company. However it wasn’t bad and they actually kept me updated no problems. Eventually my package was given t... See more

Keep on pretending to try to deliver and say I'm not available. I'm working from home at the moment, a few metres from my front door. No-one has come. There's never a photo of the property or anything... See more

Email I sent to Yunexpress today regarding their delivery driver throwing my packages and damaging my car doing so: Hello, I'm having an issue with one of your drivers and need information for pol... See more

I never received the package. Checking with both the seller and Yunwen, both disavowed any responsibility, saying it had been delivered to the correct address. The address (my office building) was co... See more

Close to 30 emails later and they said my purchases were delivered and they were not! They even said in an email that sometimes they say delivered when its not!!!!! Lies!!! Poor communication, lac... See more

Package and Silverware Box I was buying for a gift wan both damaged. It looks as if it was picked up and thrown against something hard.

I made a purchase in California which generally takes 3 days at the most to receive with well known shippers. When I saw “Yun” picking up my package I thought it was a scam. Then realized it was a thi... See more

Terrible customer service, does not help customers to solve the issue nor do they care about the issue. Company shouldn’t even be in buisnesss. I’ve made personal delivery instructions to them & they... See more

This is the WORST delivery service. I ordered a part from ebay and the stated it was coming from Georgia, USA. It stated delivery would be tues to friday. Today is Saturday and I don't have it. M... See more

If I could leave -100 I would do it. Terrible service. They failed delivery about 6 times! I live in gated community and get a lot of packaging each month from different companies and didn’t have a... See more

Package for a different person. I received the package meant for a completely different person. They must have screwed up with tracking codes

Carrier couldn’t even be bothered with putting package at door. Threw the package 1/2 way up sidewalk. Package damaged

My package has been at the Indianapolis facility since August 14, and I have yet to receive any updates regarding its delivery. Despite multiple attempts to get answers, no one seems to know why it... See more

I looked up Yun Express and it led me to a hotel booking site (China). I don’t think it’s a legitimate business.

i ordered my costume on september 26th and it’s saying the package left the courier facility and that’s the only update it’s given me, reading these reviews makes me think it’s not going to actually c... See more

A pathetic shipping company...don't use. No updates.

Impossible to Track, no idea whether in transit, still at depot, or lost 🤦‍♀️🤷‍♀️🙅‍♀️. Tried numerous times, nothing, dead ends, some companies offering tracking for Yun want card payments set up!!... See more

Tracking information says parcel was delivered to our back door. Only trouble is, this house DOESN'T HAVE a back door!!! There IS a very clearly signposted safe place for parcels, and some VERY... See more

I WILL GO TO OMBUDSMAN AND FAIR TRADE. ORDER NOT DELIVERED, ON Track17, You stated due to wrong address, THE ADDRESS IS CORRECT. ALSO STATED SOMEONE WOULD CONTACT ME, NO ONE HAS! NO ONE ANSWERS THE PH... See more