Not sure what the issue is. Order arrived in Seattle for delivery and was then sent to Indiana. It has been 37 days and my order is still not here in Seattle. I asked for a refund, which the company I ordered from will not give. I am told I should not sign for the order and it will be sent back and then they will refund me. I will not have to sign for this package so I'm told I will have to pay shipping to return it, I will not be ordering anything from any company that uses this shipping agent. Worst shipping experience of any purchase I've ever made in my 58 years.