Sparkling Direct Reviews 423

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the straightforward ordering system and the ability to add personal messages. People appreciate being kept informed about their order status with timely email updates and knowing the exact delivery time. The reliability of the service is a recurring theme, with many consumers reporting successful deliveries over several years. Consumers highlight the quality and presentation of the wines and spirits, considering them suitable for various occasions. The website is user-friendly, making the ordering process simple, especially for multiple orders. The prompt response to emails and the willingness to tailor products to specific requests are also appreciated. Overall, consumers express satisfaction with the service and product quality, recommending it for sending gifts.

Based on these reviews

Rated 5 out of 5 stars

Perfect find, I live in Australia and my friend had something to celebrate - next day delivery amazing!!! And a great bottle of fizz too Will be using again for other celebrations!

Rated 5 out of 5 stars

Thank you Thank you. From Australia I was able to place my order for a friend getting married in the UK. The ability to personalise the gift and write the card and see how it was going to look was fan... See more

Rated 5 out of 5 stars

Sparkling Direct is a reliable and efficient company. It has a clear and easy to use website. Their gift boxes are beautiful and can also be personalised. I have every confidence that my order will b... See more

Rated 5 out of 5 stars

HUGE Thank You to all for your super-prompt and all-round excellent service from start to confirmation of delivery. It made is so easy and gave me peace of mind when ordering from afar, especially du... See more

Rated 5 out of 5 stars

Quick and efficient........It was a last minute decision to send a friend a house warming gift, so went on Sparkling Direct website to organise. Easy site, good selection of wines and all sorted withi... See more

Rated 5 out of 5 stars

I rate this company fives stars simply because the order was simple to make, it arrived on time and was throughly enjoyed by my friend. I liked the simply process and quite frankly far better than ma... See more

Rated 5 out of 5 stars

Have been using this service for a while now and never had any issues at all. Thank you for the great products and postage speed.

Rated 5 out of 5 stars

Good experience from start to finish. Good range of products (I needed a helium balloon quicklybto celebrate a birthday). Next day delivery worked perfectly. Reasonably priced. Would order again.

Rated 5 out of 5 stars

Wonderful service, kept me updated through the whole process, and everything was delivered on time to a very happy mum!! It's been particularly amazing this year that I could send such a lovely gift s... See more

Rated 5 out of 5 stars

There were problems with DPD as the driver was unable to find the address.DPD were really unhelpful about our delivery and took fresh flowers back to their depot waiting three days before they deliv... See more

Rated 5 out of 5 stars

I discovered Sparkling Direct a few years ago and they are definitely my go to Company when I want to send a special gift to family and friends. The excellent choice of gifts and first class service m... See more

Rated 5 out of 5 stars

Simple,Good Quality & Reliable Have been using Sparkling Direct this year for the first time, the whole process is so easy specially when ordering multiple orders (had 30 to order) everything arrive... See more

Rated 5 out of 5 stars

Used these guys to order a set of champagne to send to friends to celebrate my birthday on zoom...every thing arrived on time, great updates so I could see what was delivered and what was out for deli... See more

Rated 5 out of 5 stars

Super! I was a first time customer and used Sparkling Direct after reading reviews. My mother in law had had a tough year getting through the pandemic so we wanted to do something nice for her lockdow... See more

Rated 5 out of 5 stars

Great service and great selection. Their amazing customer service and value for money is what keeps me coming back. I'm always updated on deliveries and you can even email them for bulk orders which I... See more

Rated 5 out of 5 stars

I am so grateful to Paul and Jacky at Sparkling Direct who helped me to fast track a Christmas gift to my isolating 92 year old mum. I live in Australia and didn’t factor in the difficulties of order... See more

Rated 4 out of 5 stars

The order was delivered on time to the correct address. As this was a gift and I didn't actual see the gift I can only pass on the recipient's comment. They were delighted with the gift and the pr... See more

Rated 5 out of 5 stars

Very prompt and convenient service. Delivery was on time. Although I was notified my wine was delivered, I would have liked to have known who signed for the product so I was confident it went to the... See more

Rated 5 out of 5 stars

Exceptional service with this company! I recently wanted to purchase a wedding anniversary bottle of champagne to be be delivered for some friends. I was unable to find exactly what I wanted, howeve... See more

Rated 5 out of 5 stars

just used Sparkling Direct to send a birthday gift of champagne & chocolates. the website was really easy to use we were advised the day before and on the day when it would be delivered it arrived o... See more

Rated 4 out of 5 stars

Placing the order was easy and flowed nicely on the screen, showing where you were on the process. The aftercare of the delivery trackers email, also let me have confidence on the items getting there.... See more

Rated 5 out of 5 stars

Full marks for Sparkling Direct! On two separate occasions this month I selected my choices from the extensive selection of wines and gifts available at Sparkling Direct. The service was superb. The... See more

Rated 5 out of 5 stars

This is the third time I have used your services making purchase from Australia all transaction trouble free with accurate tracking information !! Well Done a great service !! would not hesitate use... See more

Rated 5 out of 5 stars

Sparkling Direct and their services have been the best choice to surprise someone in these unprecedented times. Absolutely amazing choice of product, very efficient, friendly and impeccable service.... See more

Rated 5 out of 5 stars

I'm in Australia, so difficult to chase up if things don't happen as promised. I received plenty of emails letting me know that everything was on track. The wine delivered as per promise. Great ser... See more

Rated 5 out of 5 stars

I live in New Zealand and ordered wine for my son living in Mile End. Goods arrived on time and met expectations. Will use their services again. As a note, I did use a competitors site previously,... See more

Rated 5 out of 5 stars

After trying to place an on line order with sparklingdirect, I was having a problem getting my payment to be accepted, which after the really bad storm we have just had, which disrupted our internet,... See more

Rated 5 out of 5 stars

Great selcti9n of wines and spirits - i was sending my sister in the UK a gift ( I live in Ireland) the site was so easy to use , the bottle of gin arrived beautifully packaged and I was notified when... See more

Rated 5 out of 5 stars

From start to finish, from one bottle to a bulk order, Sparkling Direct are fabulous. Nothing is too much trouble and you can chose to speak to a real person or use their efficient online order system... See more

Rated 5 out of 5 stars

The website is attractive. Each Champagne is well displayed and has the necessary information for an informed choice. The price, which includes packaging, gifting and postage, is reasonable and comp... See more

Rated 5 out of 5 stars

I ordered a bottle of Champagne and a balloon for my daughters 40th. It arrived on the day requested. The courier took a picture of my son-in-law taking it so I knew it had been delivered to the corre... See more

Rated 5 out of 5 stars

The perfect customer experience from start to finish! Ease of website, great products for all budgets, fantastic communication through out, lovely packaged wine with a very happy customer (and brother... See more

Rated 5 out of 5 stars

Excellent company ordered a lovely bottle of red for my Son-in-Law. Arrived on time in a beautiful presentation box. Son-in-Law hasn’t drunk it yet saving it for a special occasion Would highly reco... See more

Rated 5 out of 5 stars

I have used Sparkling Direct several times as I find they are great value and deliver an amazing service. They keep you informed about your order and their staff were very pleasant and extremely helpf... See more

Rated 5 out of 5 stars

I have used Sparking Direct for client gifting for two years and they have always delivered on time to a variety of UK addresses. The ordering process is quick and easy and it saves some of your inf... See more

Rated 5 out of 5 stars

This was a pre-ordered special birthday gift. I can honestly say that when my friend showed me the pictures I was amazed by the gift boxing and the whole quality. I cannot speak high enough of Spar... See more

Rated 5 out of 5 stars

Great service -easy ordering process - products for every occasion. Needed a special gift for a special friend.would recommend 100% arrived on time- great packaging .would definately use again thank... See more

Rated 5 out of 5 stars

Sent my Niece a surprise 40th birthday present using sparkling direct. The ordering system was absolutely straightforward and I was able to include a personal message. Order arrived in day I requested... See more

Rated 5 out of 5 stars
Verified

Responded very promptly to my email and were happy to tailor a product to suit my request. Very flexible, helpful and friendly. Item delivered as requested and on time. Highly recommended for a good p... See more

Rated 5 out of 5 stars

I have been using Sparklingdirect for a while now; usually to send champagne presents to my friends and family and business contacts. They offer really good service and it makes people happy every tim... See more

Rated 5 out of 5 stars

I have availed myself of Sparkling Direct for several years and they have never failed to deliver - literally. The choice of wines and spirits is of the highest quality and the presentation options su... See more

Rated 5 out of 5 stars

Great service . Easy to order and delivered on time . Would definitely recommend Sparkling Direct if you want a bottle of fizz delivered for a special occasion.

Rated 5 out of 5 stars

I am so impressed with the service I received. I’m in Australia and had trouble submitting my order on your website. Jacky was so helpful and managed to get my order delivered on time!!

Rated 5 out of 5 stars

I live in the United States and my parents live in Totnes, England. My mother is 90 and has Alzheimer's and my father is her only carer. Earlier this week, my mom was having a bad day and I suggested... See more

Rated 5 out of 5 stars

Great company I can rely on them to deliver my gifts in a timely manner - love sparkling direct .. as it saves me time and shopping. Sindy

Rated 5 out of 5 stars

It was easy to order and, more importantly, the recipient was chuffed to bits 🙂

Rated 5 out of 5 stars

On time. Easy website to navigate. I made a mistake and they corrected it immediately with no hassle. Can't recommend them enough.

Rated 5 out of 5 stars

Ordered as a present and was delivered next day. Came presented very nicely and had a nice greeting card inside. would reccomend.

Rated 5 out of 5 stars

The addition of cheese was different to other companies.Expensive but efficient service..very good.

Rated 4 out of 5 stars

Wrong order sent, had to email them, phone lines permanently busy, got an apology and the wooden box which it should have come in was sent out next day after I contacted them. Sadly the Prosecco does... See more

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Company details

  1. Wine Store
  2. Alcohol Store
  3. Corporate Gift Supplier
  4. Flower Delivery
  5. Gift Basket Store
  6. Gift Shop

Written by the company

Send Champagne gifts and wine gifts delivered for any occasion. Next day gift delivery of Champagne and flowers, buy wine gifts and get hampers delivered within the UK for birthday gifts, christmas, new homes, newborn baby and retirement presents. next...


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

423 reviews

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Hasn’t replied to negative reviews


Rated 5 out of 5 stars

As with my 3 orders over the last three…

As with my 3 orders over the last three weeks, (Sept Oct busy months for me) The service has been excellent. Delivery done on time. Website easy to navigate. However today my order for a 75th Birthday Gift was delivered with a 21st Birthday balloon. I was quite mortified. Luckily for you and me my very understanding sister-in-law did see the funny side as she always says she is still 21 in her head.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Ling distance celebrating

Perfect find, I live in Australia and my friend had something to celebrate - next day delivery amazing!!! And a great bottle of fizz too
Will be using again for other celebrations!

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Chuffed to bits

It was easy to order and, more importantly, the recipient was chuffed to bits 🙂

October 14, 2025
Unprompted review
Rated 1 out of 5 stars

Be careful with delivery!

Ordered a gift on the 8th October for delivery on the 10th October (birthday on the 12th October).

The package didn't leave the hub for 4 days and I have finally received notification that it's being delivered today... 2 whole days after the event I ordered it for. Pointless.

I won't be buying from here again.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Thank you

Thank you Thank you. From Australia I was able to place my order for a friend getting married in the UK. The ability to personalise the gift and write the card and see how it was going to look was fantastic, it was so easy to place my order. It was delivered yesterday 1/10/25 and my friend was over the moon, as was I when she sent me a photo. I will definitely use Sparkling Direct again.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks from Australia

I'm in Australia, so difficult to chase up if things don't happen as promised. I received plenty of emails letting me know that everything was on track.
The wine delivered as per promise.
Great service. Will use again.
Thanks

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Good experience from start to finish

Good experience from start to finish. Good range of products (I needed a helium balloon quicklybto celebrate a birthday). Next day delivery worked perfectly. Reasonably priced. Would order again.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

On time

On time. Easy website to navigate. I made a mistake and they corrected it immediately with no hassle. Can't recommend them enough.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Sparkling Reliable Service from Sparkling Direct

Sparkling Direct is a reliable and efficient company. It has a clear and easy to use website. Their gift boxes are beautiful and can also be personalised. I have every confidence that my order will be delivered on the right day and delight my family and friends in the U.K. I'm a happy customer from New Zealand. Thank you Sparkling Direct.

August 15, 2025
Unprompted review

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