CR

CHRISTINA RICHARDSON

United Kingdom

Reviews

Review of Bella+Duke


Rated 5 out of 5 stars

My two love Bella & Duke always empty…

My two love Bella & Duke always empty dishes.

October 15, 2025

Reply from Bella+Duke

Hi Christina, 

Thanks for sharing this great feedback. 

We're so glad that your pets love their meals and that we can play a part in keeping them happy and healthy. It's always a pleasure to hear from happy pet parents. 

If there's anything else you need, please don't hesitate to reach out. 

We're always here to help.

Bella + Duke

Review of Bella+Duke


Rated 5 out of 5 stars

Excellent

Excellent my two love it 😊

September 19, 2025

Reply from Bella+Duke

Hi Christina, 

That's fantastic to hear. 

It's always great when our pups are happy and healthy. 

Thank you for letting us know. 

Bella + Duke

Review of DPD UK

Review of ao.com

Review of Natures Menu


Rated 5 out of 5 stars

Simple things order

Simple things order, bought as a top up food. Do gs love it.

August 9, 2025

Reply from Natures Menu

We appreciate you taking the time to leave a review! We're so happy to hear your dogs love the food and that it was simple to order.

Natures Menu

Review of Virgin Experience Days


Rated 5 out of 5 stars

For Grandsons 18th Birthday so can’t…

For Grandsons 18th Birthday so can’t really give feedback except it was simple to order and arrived next day in a lovely gift box!

August 21, 2025

Reply from Virgin Experience Days

Shopping just got a whole lot easier with Virgin Experience Days! 🛒

We hope your grandson has a wonderful experience, and a very happy 18th birthday! 🥳

Chantelle - 🌟🌟🌟🌟🌟

Review of Pets at Home


Rated 2 out of 5 stars

Excellent customer service app is useless

Excellent customer service from
The young lady I’ve just spoke to. More helpful than from the last person I spoke to and hopefully things will get sorted. Being able to change an email address should be simple but clearly not ! Having to rejoin just to change a password and my breed of Dog isn’t listed plus you loose all your past orders and vouchers and your breed of Dog isn’t even listed. So have just changed my star rating! App is absolutely useless!

August 18, 2025
Unprompted review

Reply from Pets at Home

Hi Christina, thank you for taking the time to leave your review.

We’re really sorry to hear you had difficulty updating your email address, we understand how frustrating that can be, especially when it should be a simple process. That said, we’re so pleased to hear the young lady you spoke to was able to offer the support you needed and left a more positive impression this time around.

We’ll make sure your feedback is shared with the team, and we truly hope everything gets sorted smoothly from here. If you need any further help, we’re always here for you. Best wishes, Nicola.

Review of Easylife


Rated 5 out of 5 stars

East to use site

East to use site, sadly item I bought didn’t fit but easy to return for a refund. Customer service is very good and returns are simple. Highly recommend.

August 11, 2025

Reply from Easylife

Good afternoon,

Thank you for your review!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Review of Must Have Ideas

Review of Butternut Box

Review of SMARTY


Rated 3 out of 5 stars

Great prices but can’t always get a…

Great prices but can’t always get a signal. I was in Edinburgh for a few days and no signal at all when in the hotel had to keep borrowing some off my Grandson.

August 6, 2025

Reply from SMARTY

Hi Christina, we appreciate your feedback. It's a shame to hear you had some issues with the network recently. You can always check the status of the network here to see if there are any outages that may be affecting the service https://smarty.co.uk/network-status-checker - Tascha

Review of Sparkling Direct


Rated 4 out of 5 stars

Wrong order sent

Wrong order sent, had to email them, phone lines permanently busy, got an apology and the wooden box which it should have come in was sent out next day after I contacted them. Sadly the Prosecco doesn’t fit in the box.They do try to sort things out but make sure you order in plenty of time for them to do it. Too late now to sort mine out, the items are good quality but sadly not impressed.

August 5, 2025
Unprompted review

Review of Pro:Direct Sport


Rated 5 out of 5 stars

Grandson loved his goalie gloves

Grandson loved his goalie gloves. He can’t wait for the new season to start so he can wear them.

July 31, 2025

Reply from Pro:Direct Sport

Hello,

Thank you for your review!

We're glad to know you're satisfied with your experience. Should you need any assistance moving forward, our Help and FAQ section is available to assist you further:

https://www.prodirectsport.com/help-and-faqs/

Best Regards,

Pro:Direct Sport

Review of Evri

Review of Pure Pet Food


Rated 5 out of 5 stars

Well up to now it’s going well

Well up to now it’s going well, Day 3 and they are still a little apprehensive but they are eating it and my Dog with colitis is pooing better normal poos so that’s a plus. Time will tell fingers crossed 🤞

July 24, 2025
Unprompted review

Review of Pawstohooves


Rated 5 out of 5 stars

Great to be able to get raw close to home

Called at Woodlands shop. Very friendly and knowledgeable. Good variety balanced food, no additives or full of crap. My 2 wolfed it down, let’s hope this continues and they deliver, they will also take it back if your dogs don’t like it as long as it’s unopened and still frozen. No subscription, no asking for age, if there Spey etc. unlike other big companies asking irrelevant questions for food that’s mass produced and everyone gets the same stuff at twice the price!! No matter what people tell you raw is what they need. Dogs derive from the grey Wolf and they may have been domesticated but their guts haven’t!

July 19, 2025
Unprompted review

Review of Roman.co.uk

Review of Butternut Box


Rated 5 out of 5 stars

My two love their Butternut box

My two love their Butternut box, always clean bowls. Good price, great delivery always on time. Customer service is amazing if you need them. Sadly they stopped eating it, found they had put Salmon oil in one of the recipes and showed they could have allergens they knew they were allergic to sadly informed me after my Dogs were both ill. Still a good food if you’re Dogs not allergic to fish oil.

July 13, 2025
Unprompted review

Review of DPD UK