Company activity

Updated 11 hours ago

This page gives you a detailed overview of how Sparkling Direct has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Claimed their Trustpilot profile: January 2021.

Confirmed details

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Bank account

Bank account registered during subscription process

May use unsupported invitation methods

Review sources

Where reviews have come from for the past 12 months

Organic

85

Verified

0

Invited

0

Redirected

0


Total reviews from the past 12 months

85

Star distribution by review source

How star ratings differ by review source from the past 12 months

Filter by

Reviews over time

How Sparkling Direct got its reviews in the past 12 months

Filter by
Dec-FebMar-MayJun-AugSep-Nov

New reviews by star rating

How many new reviews (distributed by star rating) Sparkling Direct got each month in the past 12 months

Filter by
Dec-FebMar-MayJun-AugSep-Nov

Reply behavior

How Sparkling Direct replied to negative reviews in the past 12 months

  • Hasn't replied to negative reviews for the past 12 months.

Sparkling Direct’s flagging activity

How frequently Sparkling Direct flagged their reviews in the past 12 months

What's a flagged review?

  • Sparkling Direct may flag a review if they think it's in breach of Trustpilot's guidelines.

  • Sparkling Direct selects the reason(s) they're flagging the review, so we know what to investigate.

  • We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).

  • Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.

  • If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.

  • Sparkling Direct flagged 1 of their reviews a total of 1 times.
  • 0% of those cases turned out to be invalid.

Distribution of flagged reviews by star rating

5-star

0

0%

4-star

0

0%

3-star

0

0%

2-star

0

0%

1-star

1

100%

What happened to the 1 flagged reviews from the past 12 months?

Reviews still online on trustpilot.com

0

Reviews removed from trustpilot.com

1

Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by Sparkling Direct

0

Reviewer resolved the breach of Trustpilot's guidelines

0

Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines

1

Reviewer didn't resolve the breach of Trustpilot's guidelines

0