Thai Food Direct Reviews 1,642

TrustScore 5 out of 5

4.9

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's efficient delivery service, noting the speed and care taken in packaging. Consumers appreciate the wide selection of high-quality products, often mentioning the freshness of the ingredients. People highlight the excellent service and the company's commitment to ensuring orders arrive in good condition. Reviewers also value the reasonable prices and the convenience of finding products not readily available elsewhere. Overall, consumers express high satisfaction with the entire ordering and delivery process.

Based on these reviews

Rated 5 out of 5 stars

Very pleased with my first order. Fast delivery by Royal Mail and superbly well packed. I’d ordered several glass bottled sauces and worried they might get broken (as has happened with other compan... See more

Rated 5 out of 5 stars
Verified

I rarely leave reviews... usually to highlight bad companies. In this case, the opposite. I admit, I chose Thai Food direct because of existing good reviews and I can add to those. Great selection, go... See more

Rated 5 out of 5 stars
Verified

Shipping to Germany is not cheap, but it was very fast, packaging was secure, so everything fine.

Rated 5 out of 5 stars
Verified

The ingredients were fresh. The frozen food still frozen. The wrapping ensured that breakages were unlikely. Arrived at the time slot indicated. Leo beer was 89 pence a bottle. Which nicely offset the... See more

Rated 4 out of 5 stars
Verified

Delivery time was amazing, ordered at 4pm, delivered 9am next day. All well packed and sealed. Only one let down: the Thai basil was flavourless, it looked fresh in its packaging but no flavor whatsoe... See more

Rated 5 out of 5 stars
Verified

I ordered some Satay sauce sat heya and they delivered on time and tasted great! Only issue was the stickers of ingredients did cover the instructions but that wasn’t a major issue. I will be order... See more

Rated 5 out of 5 stars
Verified

Website was user friendly and offering wide range of products. Delivery was good. Products were reasonably priced. Overall very happy with my purchase.

Rated 5 out of 5 stars
Verified

Only site I can get my mouth gel from and always safely packaged and delivery updates - it’s the only one that even helps me a little bit - I just really hope they never stop stocking it

Rated 5 out of 5 stars
Verified

Excellent fast delivery. Good selection of Thai foods. Very well packaged to prevent any breakages. Will definitely use again.

Rated 5 out of 5 stars
Verified

Prompt service and delivery. Good products, even ordered kaffir lime and lemongrass this time and they arrived really fresh.

Rated 5 out of 5 stars
Verified

First time buying here, Really good products, items packaged really well. And good customer service, would definitely buy again.

Rated 5 out of 5 stars
Verified

Found the items I was looking for, as I can no longer buy these from the major supermarkets. Delivery was quick and I was kept informed. Happy customer.

Rated 5 out of 5 stars
Verified

Bought two Soy sauces for a stocking filler. I’ve bought these before so I know these are rated by the person I bought for. Received order quickly and delivered in person by my Postman.

Rated 5 out of 5 stars
Verified

Excellent service, goods sent promptly, well packaged and exactly as described. Very happy!

Rated 5 out of 5 stars
Verified

Delivery was within 24hrs, all good quality and my Thai girlfriend very happy with everything.

Rated 5 out of 5 stars
Verified

Kept informed of order progress from order to delivery. Quality well packaged products. I would highly recommend this company.

Rated 4 out of 5 stars
Verified

Very quick shipping and good packaging for delicate items. However, there was a lack of communication from ParcelForce on delivery.

Rated 5 out of 5 stars
Verified

Great products and great prices from a company who care about your orders,I received my package today and it was protected like it was the crown jewel's 😂 But they also phoned me about my order and t... See more

Rated 5 out of 5 stars
Verified

The care taken to provide a quality food to your doorstep is immense and the product is amazing 10/10.

Rated 5 out of 5 stars
Verified

Great Service only took 3 days to arrive. Are all for gifts for a gluten free. He will love them as struggle to get a wide range of GF.

Rated 5 out of 5 stars
Verified

Very happy with my order and one of the few places that will ship to the Highlands Skye.

Rated 5 out of 5 stars
Verified

Bought Panang, Red and Green curry soups. You can have them as they are or add your own prawn, chicken or veg. The taste is amazing.

Rated 5 out of 5 stars
Verified

Very easy to order, a great variety of products to choose from. Came well wrapped so no breakages.

Rated 5 out of 5 stars
Verified

Good selection of foods, reasonably priced. Very quick delivery, well packaged. Realistic delivery charge.

Rated 5 out of 5 stars
Verified

Great service fast dispatch and delivery items very well packaged highly recommended

Rated 5 out of 5 stars
Verified

Efficient. Well packaged. Delivered promptly.

Rated 5 out of 5 stars
Verified

So happy to have found this place. Genuine imported Thai food reasonably priced. Delivery was fast and packaged really well. Will be using again and again!! 😊

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Company details

  1. Asian Grocery Store
  2. Catering Food and Drink Supplier
  3. Chinese Supermarket
  4. Fruit and Vegetable Store
  5. Japanese Grocery Store

About Thai Food Direct

Written by the company

Thai Food Direct is a Thai & Oriental food retailer.
Fresh items are delivered on a Monday.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


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