Theresa Smith

United Kingdom

Reviews

Review of Thai Food Direct

Review of Onlinemeatshop


Rated 5 out of 5 stars

Reply from Onlinemeatshop

Thank you so much for your kind words and continued support! We're so glad you're happy with our service and products 😊

Looking forward to serving you again soon!
– The OnlineMeatShop Team 🥩

Review of Yodel by InPost


Rated 1 out of 5 stars

Crap...!

I've just watched the driver throw my parcel over a short wall outside of my front door....!
Unbelievable....!!

March 4, 2025

Reply from Yodel by InPost

Hi Theresa ,

Thank you for bringing this to our attention, and I’m truly sorry to hear about this incident. It’s completely unacceptable for a driver to treat your parcel with such lack of care and professionalism. Throwing a parcel, regardless of the distance, not only risks damaging the contents but also shows a disregard for the trust customers place in us to handle their items responsibly.

Your feedback is invaluable in helping us enhance our service and provide better experiences for all our customers. Please accept our sincerest apologies for any inconvenience caused. We appreciate your patience and understanding.

Client Name: VINTED
Trust Pilot Dispositions: Compliance
SVC: Wrexham

Review of LeoVegas


Rated 1 out of 5 stars

THEY TERMINATED MY ACCOUNT AFTER I…

THEY TERMINATED MY ACCOUNT AFTER I WOULDN'T EXPLAIN MY BANKING DETAILS.....

ITS NONE OF THEIR BUSINESS...!

February 3, 2025
Unprompted review

Reply from LeoVegas

Hi there Theresa,

I understand that you're upset about the restrictions and the request for banking details.

It's perfectly reasonable to have concerns about sharing such sensitive information.

We take data security and customer privacy very seriously and are committed to upholding strict standards.

While we can't discuss specific account details publicly, I would like to learn more about your situation and provide any clarification possible.

Please be aware that I have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.

Regards
The LeoVegas Team

Review of William Hill

Review of GoGift.com A/S


Rated 2 out of 5 stars

Very complicated to use......

Very complicated to use......
You have to go in and out of various pages to access another page to insert code and pin number.....omg way too much just for a voucher...!
I've used better sites before this one.....
I wouldn't recommend at all....

February 7, 2025

Reply from GoGift.com A/S

Hi

Thank you for your review of GoGift. We want to give our customers a good experience and apologize if you feel that you did not have a good experience in the first place.


We continue to update the redemption flow, so it is simpler without compromising security.

We wish you a good day.


Best regards

GoGift

Anna


Review of Williamhill


Rated 1 out of 5 stars

SCAM

This is one of the WORST sites to use....

I had 8 free spins with 7 multipliers and I thought that I'd finally have a decent win....

I couldn't believe it when I watched the game play out resulting in winning £0....ZERO....NADA.....ZILCH

A COMPLETE CON COMPANY....!

AVOID..AVOID...AVOID...!!

January 28, 2025
Unprompted review

Review of Onlinemeatshop


Rated 5 out of 5 stars

Freshness

Excellent service as always.....
Products are always fresh...
Thanks Sir...

January 6, 2025

Reply from Onlinemeatshop

Thank you so much for your kind review! We're delighted to hear that you're consistently happy with our service and the freshness of our products. Your support means the world to us, and we look forward to serving you again. Thanks once again!

Review of greenoranges.co.uk


Rated 1 out of 5 stars

ROTTEN FOOD AND CUSTOMER SERVICE

I've had a few orders which were fine....

However this was the WORST....!

Some of my items were OUT OF DATE...missing and ROTTEN...!

I've been completely ignored via WhatsApp...live chat and their complaints form for a week...(12/12/24)

They know about my issues...!

Waiting to inform Trading Standards and the police...if no reply from the company....

December 12, 2024
Unprompted review

Review of Onlinemeatshop

Review of The Fat Butcher


Rated 3 out of 5 stars

Disappointed

1st time ordering and won't be doing it again as I can get better value for £55 elsewhere....

Box arrived on time and inner packing was intact and cold...

The "cut your own steak" were an absolute joke with an inch of meat under the skin....only suitable to use for stir-frys...

The 4 chicken breasts were on the small side.....

The 8 minted lamb was very flavourful but leaked abit in the box....

Overall disappointed 😞 as I like to support small private businesses...

August 22, 2024
Unprompted review

Reply from The Fat Butcher

hi Theresa, sorry to read about your issues, did you contact us to resolve, especially as you like to support small businesses? Darren

Review of Mcdonalds


Rated 1 out of 5 stars

Appalling.....!

Appalling.....!
Just paid £25 via Deliveroo for a FREEZING COLD SQUAD DEAL MEAL....
NEVER again..!
STAYING WITH BURGER KING 👑
(This was Shrewsbury)

August 3, 2024
Unprompted review

Review of LeoVegas


Rated 4 out of 5 stars

LeoVegas Uk

I've used this company for a few years now and I've not cause for complaint....
I receive my winnings usually within an hour and deposits are quick....
LOADS of various games are on the website....and new ones are added regularly....
They've just released a new UK app which is very laggy and i can't play some games but hopefully they will look into this....?
Only downside for me is that there's no membership loyalty and the bonuses are abismissal....!

August 2, 2024
Unprompted review

Reply from LeoVegas

Thanks so much for sharing your feedback with us!

We're delighted to hear that you've had such a positive experience with us over the past few years, especially with the fast withdrawals, wide game selection, and regular new additions. 🙌

We appreciate you letting us know about the lag issues you've experienced on the new UK app. We're actively working on improvements and bug fixes to ensure a smoother experience for all our players. 🔧

Regarding your feedback on the loyalty program and bonuses, we understand your point. We are always reviewing and looking for ways to improve our rewards and offers to better show appreciation for loyal players like you. 🎁

Thanks again for your feedback - it's valuable in helping us make LeoVegas even better!

Wish you a lovely day, LeoVegas

Review of One Call Insurance


Rated 5 out of 5 stars

Cheap and cheerful

I've only received excellent service and communication with the company.....
Staff are also very helpful and friendly....
No faults at all....
Will continue using their services....

May 10, 2024
Unprompted review

Review of Paddy Power


Rated 1 out of 5 stars

PATRONISING

I've previously reviewed this company as excellent as I've NEVER had any issues/problems or complaints regarding my account for YEARS...

It's ALWAYS been in good standing by myself and NOT abused.....!

YET when i filled out their online survey......I recently received this complete and absolute PATRONISING GARBAGE.....!!

I had 2 emails from them on the same day within seconds of each other...

Briefly....

The 1st stating that "Based on activity on my account,we have decided that you will no longer be eligible for any promotional offers"
"We recommend that you contact and request the same promotional break from all other online betting and gaming brands you may use"

The 2nd stating even more complete rubbish by way of "they want to give me more control of my play" and this is one way "we're putting me in the driver's seat "...

So they have now set my budget from £1000pm down to £100pm....

I can request they lift this restriction by supplying my affordability details and/or a safer gambling interaction.....in other words bank statements etc and no doubt another SCAM profiling survey.....

WATCH OUT THEY'RE HAVING A PURGE.....!

As for my future custom .....

They can stick the rainbow up their ham-hole....!









March 14, 2024
Unprompted review

Review of LeoVegas


Rated 1 out of 5 stars

GRRRRRR

Just recently I'm experiencing NO WINNINGS after free spins or collecting coins....!

This is happening way too often....

They even took off a game I was playing halfway through...

Just spent £80 and won 10 free spins just it paid out ZERO........

Stop ripping people off....!

February 24, 2024
Unprompted review

Reply from LeoVegas

Hi,
Thank you for your message. We want to assure you that we are a fully licensed online casino and follow very strict regulations to ensure fairness to everyone at LeoVegas.
All of the games on our site are regulated by the gaming licenses we hold and are operated by random number generators - meaning that every outcome of every round is completely random.
All of the games are also provided by different game providers and this means you have the same chance to win at LeoVegas as you do on any other gaming site. We are unable to control the outcome of the games, and we feel that this is a good thing as it means everyone has the same chance of winning!
We hope this helps, and again, thank you for reaching out to us.
Kind regards, LeoVegas

Review of Onlinemeatshop


Rated 5 out of 5 stars

Superb

Excellent quality products and packaging.....
Fantastic prices....
Never had any issues and will continue to order in the future...

January 29, 2024

Review of Toluna


Rated 4 out of 5 stars

Well paid surveys

I've been a member for years and no problems....
Surveys are each well paid and there's plenty of them to do....
My only gripe is that it takes weeks for your reward to reach you....!
They can do better as this is ongoing since I joined....
Overall very pleased....

November 25, 2023

Reply from Toluna

Thank you for taking the time to review our platform! Please don't hesitate to get in touch with us at https://www.toluna.com/contact-us whenever you have questions or concerns. We'd love to give you a 5 star experience on Toluna!

Best wishes, Toluna Team

Review of Yodel by InPost


Rated 5 out of 5 stars

Yodel Drivers Rock..!

I have regular delivery drivers and all of them are soooo lovely....!
Have a quick chat about anything and they're on their way...!
Way better than others....!
Thanks all...x

November 15, 2023

Reply from Yodel by InPost

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of CeX/WeBuy - United Kingdom


Rated 5 out of 5 stars

Prices

Excellent experience and cheap priced.....
Well boxed and arrived on time...
Thanks CEX....

October 10, 2023