C-

customer - Shannan

United Kingdom

Reviews

Review of DPD UK


Rated 1 out of 5 stars

Very rude driver

The driver tried to call me to make me come outside to take the parcel instead of delivering it to my door, I missed the call initially and he was honking his horn outside of our property to get our attention, which my neighbour confirmed happened as I wasn't aware the honking was directed at my household! He then left the parcel on my door step, knocked and ran off back to his van, I opened the door and picked up my parcel. The driver then shouted to me that he tried to call me to get me to come outside to get my parcel from the van. I asked why I was meant to do this as surely a delivery is delivered to my home, not a road side pick up? He shouted that I didn't understand and shut his window and left. Very rude and inconsiderate.

March 12, 2023

Reply from DPD UK

Good morning,

I am sorry for the troublesome service you have experienced with DPD and for the frustrations caused to you.

An advisor will be in contact with you soon to resolve this issue.

Andy

Review of Thai Food Direct