Great items, packaged really well
First time buying here, Really good products, items packaged really well. And good customer service, would definitely buy again.
December 31, 2024
SJ
Sirilak Jones
United Kingdom
Reviews
Review of Thai Food Direct
Review of Leaderonline.com
Shocking customer service
Shocking customer service, emailed and rang regarding 3 doors we purchased plus handles. Someone answered and was told they would call our joiner back since Monday, but never did. been trying to contact them all week. We’ve spent £515, and definitely won’t be purchasing again.
Told they would call us back and never did. And no on ever answers the phone.
November 11, 2024
Unprompted review
Reply from Leaderonline.com
I’m truly sorry to hear about the lack of response you've experienced and the frustration this has caused, especially after trusting us with your order. Waiting for updates and callbacks without resolution is certainly unacceptable, and I can understand your disappointment.
Kind regards,
Susan George
Head of Customer Services
Review of GRADE MOBILE
Fast, honest and reliable
Fast, honest and reliable, was quoted a lot less from a different company.
Great communication, they also send out a free package to pack your phone for delivery. No complaints.
#213584
October 16, 2024
Unprompted review
Reply from GRADE MOBILE
Hello Sirilak,
We can’t thank you enough for the kind words about your purchase. Your review means a lot to us and lets us know we’re on the right track!
If you need any further assistance, please don't hesitate to contact us at contact@grademobile.co.uk.
Best,
GRADE MOBILE Customer Support Team
Review of Tax Rebates Limited
Super easy, and straightforward
July 2, 2024
Unprompted review
Review of prettylittlething.com
Awful customer service
Deactivated my account due to returns, since having a baby I order clothes in multiple sizes and return the ones that don’t fit. I still keep the majority of it, I’ve spend hundreds every year.
Paid for loyalty postage, which I have till October and I can’t even use it. Terrible customer service, if your sizing was on point many people wouldn’t be returning or ordering clothes in multiple sizes.
June 23, 2024
Unprompted review
Reply from prettylittlething.com
Hello,
Thank you for taking the time to leave us your review. In accordance with our terms and conditions, following a review of your account activity and the unusual high returns activity, we have reached a decision to deactivate your account. Whilst we appreciate your comments, the decision was made by a specialist team and this will mean you cannot place any further orders using the account.
If you still need to make a valid return, please do so through our returns portal on site and if you are due a refund for your Royalty Delivery, this will be refunded in due course.
Thank you
Aimee
Review of webuyanycar
Friendly, helpful and stress free!
Friendly, helpful and explained everything. Made the experience stress free and easy. Would definitely recommend.
(Llandudno we buy any car)
20th April 17:00
April 19, 2023
Review of Thai Food Online
Had both my orders wrong
Had both my orders wrong, one item out of date, 1 item missing and one wrong item. Not impressed, as I thought i would buy off them one more time and they’ve got my order wrong again, so unfortunate won’t be ordering again.
July 23, 2022
Reply from Thai Food Online
Hi Sirilak,
I'm so sorry there's been mistakes with your order. If you haven't already, please get in touch with our team at orders@thai-food-online.co.uk and we'll be able to assist and resolve this for you. Please accept our apologies for any inconvenience caused.
Many thanks,
Mona
Review of Lavish Alice
Complaint dealt with quickly
Ordered my dress a week ago, had no dispatched email or any update. Amanda who dealt with my complaint was professional and sincerely sorry about this incident.
My complaint was dealt with very quickly and my dress was sent next day delivery.
Would order again after how quick it was dealt with as the dresses are beautiful.
July 5, 2022
Unprompted review
Reply from Lavish Alice
Hi Sirilak,
Sincere apologies for any inconvenience caused.
There was a stock discrepancy on this order and the warehouse should have emailed about this.
We have searched under the email on the order and nothing has been received otherwise the Customer Care Team would have responded as we are currently answering within 24 hours.
The team have sent an email this morning and await your reply.
Best wishes
Customer Care Team
Review of Jet2holidays
Amazing
Amazing, helpful staff. Nothing was too much to ask, we had a baby with us on flight and staff was always eager to help.
May 22, 2022
Unprompted review
Review of XDP
SHAMBLES OF A COMPANY,
SHAMBLES OF A COMPANY,
Worst customer service ever, no communication, emails or text to let you know about your delivery.
My delivery was supposed to be made on Saturday 23rd and no one turned up considering I was home all day. Tried ringing up and spoke to customer service who had no clue what was going on and kept telling lies as to why my parcel is late.
Now I have to try to chase up my item myself!!
May 26, 2020
Unprompted review