It’s a nice simple process to move your pensions into your nest account. But not all pension providers allow it to be so easy which means a lot of effort could be required, filling out documents etc….... See more
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Nest was set up by the government to give every UK worker somewhere good to save after the introduction of auto enrolment. Since then, it’s grown to become the largest workplace pension scheme in the country with more than 13 million members. As a not-for-profit pension scheme, Nest doesn't answer to shareholders. It’s set up to serve its customers’ interests and aims to help millions of people enjoy a better retirement. Nest’s members benefit from an award-winning investment strategy and one of the most diversified DC portfolios in the industry. It practices responsible investment to help manage long-term growth and risk while also helping contribute towards the world its members want to live and retire in.
United Kingdom
Replied to 95% of negative reviews
Typically replies within 24 hours
Absolutely terrible service. Can't even get my name right when they call. They have a tiny amount of money in a pot that I want to transfer to my own personal pension. It's been going on for 6 months now and I am no closer. Make an appointment fill in a paper form and POST IS BACK. Absolute shambles.
They are also still charging me to manage my money, even though they have been instructed to move it.
Reply from Nest Pensions
I made an application to withdraw money to my bank account online on the 29th September. I received a message to say that Nest needed more information on the 3rd October. I have no idea why Nest needed my date of birth and NI number. I returned a printed document to them by first class post. Another message appeared asking for the same information on 6th October. I phoned Nest on the 13th October to ask why I’ve been waiting well over the 5 days specified on the Nest website to complete this transaction.I was assured that my application was being progressed with no completion date commitment. It’s now the 16th October and still no funds. It would seem to me that Nest are actively stalling and are reluctant to complete this transaction. I’ve been fobbed off using the chat option and then again during a phone call which referenced the talking points in the previous chat option. This is totally unacceptable.
Reply from Nest Pensions
Have to wait 35 years to take out my £200 😂😂 ridiculous
Reply from Nest Pensions
Disappointed to receive roughly £50 Less than what I was quoted and sent on line for closing my pension. The lady was patient and kind but a disappointment in terms of what I was quoted and what I received.
Reply from Nest Pensions
A dreadful service, incompetent staff who could not resolve my 'logging in' issues, after many months. They said it was a technical problem . After many wasted phonecalls, chasing them, they FAILED to fix the issue. Its pathetic! I therefore had no choice but to move my funds out of Nest pensions to another provider. I have raised a complaint and this is still ongoing. For the sake of your own sanity DO NOT register with this bunch of clowns!.
Reply from Nest Pensions
I've given 4 stars cos I don't want to be too negative. Not really had much to do with Nest pension. They sent me a letter recently giving me information where my pension was up to which was helpful I suppose. Nest pension seems ok so far.
Reply from Nest Pensions
The Customer Assistant help in a very good way by sorting out the problem I had.
I got things sorted.
Reply from Nest Pensions
Easy to access and use website. Good to keep a track on pension pot. Thank you.
Reply from Nest Pensions
They are very helpful, patient with their customers and have ways to support customers
Reply from Nest Pensions
Reply from Nest Pensions
It has been wonderful time to be a member of this company. I feel safe secure of my contributions within your organisation.
Reply from Nest Pensions
Really easy to change my email address to update my personal details recently.
Reply from Nest Pensions
Found very hard to to get into my pension..to to how much l have in my pot
Reply from Nest Pensions
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