Winnie Thompson

United Kingdom

Reviews

Review of Nest Pensions


Rated 5 out of 5 stars

Query on my pension

My query was handled quickly with professionalism

October 14, 2025

Reply from Nest Pensions

Hi Winnie,

We’re always pleased to hear from our members about the things we’re doing right.

Thanks,
AJ, The Nest Team

Review of Yodel by InPost


Rated 5 out of 5 stars

The communication all the way was…

The communication all the way was great, quick and pleasant staff

February 24, 2025

Reply from Yodel by InPost

We're delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of Smart Insurance

Review of Marshmallow


Rated 3 out of 5 stars

The app is not user friendly

The app is not user friendly, I tried to change the start date for my car insurance but Marshmallow deducted the initial payment twice instead of just the difference for the 3 days I wanted covered. I still cant talk to anyone to get my refund, so that has not made me a happy customer.

February 24, 2023
Unprompted review

Reply from Marshmallow

Hi Winnie,

Thank you for taking the time to leave this review.

My apologies for the delay in getting back to you on this - we have now reached out to you via live chat so we can get this sorted.

Best wishes,
The Marshmallow Team