KD

Karen Devereaux

United Kingdom

Reviews

Review of Nest Pensions


Rated 4 out of 5 stars

I've given 4 stars cos I don't want to…

I've given 4 stars cos I don't want to be too negative. Not really had much to do with Nest pension. They sent me a letter recently giving me information where my pension was up to which was helpful I suppose. Nest pension seems ok so far.

October 16, 2025

Reply from Nest Pensions

Hi Karen,

We’re pleased to hear you have no complaints. If there’s something about your experience holding you back from giving us 5 stars, do let us know – we’re always looking for ways to improve our customers’ experience. You can reach us through your online account or our customer service team on 0300 020 0090, Monday to Sunday, 8am to 8pm.

Thanks,
AJ, The Nest Team

Review of Hillarys


Rated 5 out of 5 stars

Very happy with the service from Hilary's…

Very happy with the service from Hilary's blinds. Brendon was lovely and chatty. Fitting was fast and fuss free. Very happy with my new privacy blind and blackout curtain.

May 15, 2025

Reply from Hillarys

Hi Karen,

We're happy to hear that you were pleased with the service. We appreciate you taking the time to share your positive experience. We're glad you found the fitting fast and fuss-free and that you are happy with your new privacy blind and blackout curtain.

Lauren

Review of Justmylook

Review of Lendable

Review of Moonpig.com


Rated 1 out of 5 stars

I would give these 0 stars if I could

I would give these 0 stars if I could. There was a glitch on the app and I ended up ordering a card for a friend which the app missed the personal message off. When I tried to chat to a chatbot it they were useless. Hate stupid customer service where you can't ring someone and speak to a human to get your problem sorted. Won't be using Moonpig again if I can help it, think funky pigeon is much better.

December 16, 2023

Reply from Moonpig.com

Thank you for leaving a review and making us aware of this. If you could contact us with the details of your issue via our live chat or email us at help@moonpig.com we will happily look into this for you. Please mention 'Trust Pilot' in the subject so we are able to find you faster!

Review of Openreach

Review of Lovelemonade


Rated 5 out of 5 stars

Fast delivery

Fast delivery
Beautiful sandals

May 18, 2023

Reply from Lovelemonade

Hi Karen,

Thank you for leaving us a 5* review.

We are really happy to hear that you love our gorgeous sparkly sandals, quick delivery and excellent customer service.

We look forward to welcoming you back soon.

Gabrielle x

Review of Big Green Coach


Rated 5 out of 5 stars

Excellent customer service

Recently had an issue with redeeming my coach tickets for concert I'd booked ended up having to pay again for the tickets I'd already paid for. Emailed their customer service team and they got back to me within the hour, and sorted out my issue straight away and refunded my money immediately. I'm really impressed with that. No hassle and how customer service should be. Well done biggreencoaches, very happy so far.

April 27, 2023
Unprompted review

Review of Next


Rated 5 out of 5 stars

Best customer service ever

Best customer service ever. Actually get to speak to a person. Call you back if you can't wait on the phone. Bend over backwards to help you all companies should have the same customer service especially Ticketmaster who are a disgrace and should be closed down. But can't recommend Next enough. Well done. Very very happy customer

April 2, 2023

Review of Must Have Ideas

Review of Next

Review of The Range


Rated 1 out of 5 stars

Terrible service from such a big…

Terrible service from such a big company. Was on the phone to customer service for 3 hours then got cut off at the end. Xmas table lights not that great. Wouldn't order on line ever again from The Range. Would give no stars if I could I'm being generous giving one star.

November 23, 2022

Reply from The Range

Hi Karen

We are sorry to hear of your experience with your online order. This is certainly not the service we aim to provide for our customers.

We can assure you that this feedback is reviewed by The Range to see how we may improve the customer experience.

We hope you will consider shopping with the Range in the future as we would like the opportunity to prove that this was not indicative of the service we offer.

We apologise for any inconvenience caused by your experience.

Kind regards,

Judy

Review of CluedUpp Games


Rated 1 out of 5 stars

Didn't even go

Didn't even go. After watching youtube video and realising this is nothing like it was advertised. Just running round the streets solving clues on your own phone what a con. Disgusted with this and so sorry I bothered buying tickets.

November 22, 2022
Unprompted review

Review of Sassy Scents


Rated 2 out of 5 stars

Disappointing

Had really high hopes for this soap after reading the reviews. The delivery was good, I was happy with the dispatch time. But the fragrance was very disappointing, virtually no smell at all and I don't feel it made my skin any softer. I feel you can buy better fragranced hand soaps and even foaming shower gels in the shops. I think it was massively over priced for what you get. Sorry I won't be buying again not at those prices and unless you improve the fragrance.

November 17, 2022

Review of uSwitch


Rated 5 out of 5 stars

Spoke to Julie Tait at Uswitch

Spoke to Julie Tait at Uswitch. Firstly getting through to Uswich was very quick and easy which makes a very refreshing change. Speaking to a human being for a change was also a very refreshing change. Julie was very friendly, helpful and informative. Would defo use Uswich again and recommend to anyone having issues or wanting information about energy and other things.

November 9, 2022
Unprompted review

Review of Cotton Traders


Rated 5 out of 5 stars

Outstanding customer service

I always try to leave an honest review cos I depend on people's reviews. I am totally blown away by this companies customer service. A top I ordered went missing, I rang their helpline, got through straight away, the lady who helped me was able to get my details up straight away, was immediately able to identify the item that had gone missing and just re-ordered me another one that came the very next day, didn't have much faith before then but was astounded when the item arrived as promised. I would give 10 stars if I could just brilliant and the quality of goods is great for the price you pay. Definitely shop here again.

March 31, 2022

Review of Pure Heavenly Ltd