Clunky website.
Loading and navigating between pages is very slow . Layout and ease of finding different features such as account settings and accessing one-off payments is non-intuitive and awkward. And payments take a long time to show up in your account. The service is fine but it all seems slow and clunky compared to most websites I use.
October 1, 2025
Reply from Nest Pensions
Hi David,
We’re sorry to hear you’re not finding our website easy to use at the moment. We designed our website to be easy to use so we’ll use your feedback to continue to improve the experience.
Thanks,
AJ, The Nest Team