Lightopia Reviews 1,118

I found the site during a holiday sale and ordered two table lamps for a guest bedroom. They arrived on time, but I had an issue: the finial couldn’t be secured because the harp was too short, and t... See more

Lightopia is great! Opal is always a very helpful sales pro. As a builder, I’ve called on the Lightopia team several times. This particular order had a shipping issue, not their fault. It took som... See more

The first fixture arrived quickly. It was in great condition despite the questionable packaging.

I worked with Lighting Specialist, Ken Vick to first address a few questions I had regarding the availability of a product. He looked into the information and got back to me quickly, with a response I... See more

just going through the purchasing process was wonderful realizing that many of the maximum products were being discontinued what which ones were still available ..and then receiving one with mis... See more

I Placed an order for wall sconces using the provided discount code. After placing the order, I received an email from Lightopia that if I call the phone number in the email that I could get an even b... See more

I had a question about the floor lamps I was about to purchase, and the customer service rep did some checking with the warehouse and replied quickly. My order was then packed VERY well and arrived pr... See more

Customer service by phone was excellent. She was very Knowledgeable and determined to find a solution and make me feel Satisfied. I will do business with Lightopia again.

Great service and help from Destiny. We have purchased 9 fixtures (3 Chandeliers & 6 Sconces) with Destiny's assistance. She provided us feedback on choices and features and was knowledgeable about... See more

Purchased a light from them & was shocked that it arrived only 2 days later! Amazingly quick shipping, secure packaging and great experience all around. I would definitely buy from them again!

Once order was placed my card was charged and then refunded, and then charged again once the item shipped. Customer service was responsive when asked about the above charges and refunds, but sti... See more

Shipping was quick but lights came on different days. Lights are beautiful but are a bit delicate for outside. No warranty or return info included. No idea on the useful life of tte LED or whether... See more

Glenna was most helpful in determining the right size fan for each location. Her cheerful voice during a very stressful time (moving out of house of 24 years and into a custom-built home in a new sta... See more

My transaction with Lightopia was 100% positive. Sent them an email at one point inquiring into the status of my order; within 48 hours received a comprehensive reply. After that they kept me informed... See more

I ordered Hinkley exterior lanterns for my new home. They are beautiful! Olivia was very helpful and knowledgeable. Thank you!

Fortunately I knew exactly which items I needed however I had questions on a few of them. That's where Lightopia's expert customer service kicked in. I worked with a rep named Reshma that was thorou... See more

Amazingly helpful and kind customer service. The way it should be but one does not often find in retail today.

Anne Marie and Opal were so incredibly gracious, helpful and understanding. It is so rare anyone cares about customer service anymore I was really touched. I told my husband, both my kids and my step-... See more

The lighting options are vast! The customer support Olivia Henigson provided was very helpful!

I'd been searching on your website for a while and finally filled my cart to estimate costs, tax, etc... The next day I received an email from Opal Masters. An actual person who wanted to help me wi... See more

DeBorah was great at customer service. Unfortunately 1 of 4 lights arrived broken. Not Lightopia’s fault as the lights were packed by the OEM. Still waiting one week later after reporting for a fi... See more

Ken Vick provided absolute fantastic service in helping set up my lighting project. His advice, direction, guidance and technical know how enabled me to get exactly what I wanted and stayed within my... See more

Loved all the endless options you all carry and the wide variety of brands. The entire process was quick and easy to place my order, super fast shipping, and all 7 pieces arrived within a week on the... See more

There were great lighting options at what we felt like were reasonable prices. The items shipped relatively quickly and arrived seemingly undamaged (we haven't fully taken them out of the box yet, but... See more

Shelby went above and beyond to make sure we got our replacement part! When she said she was going to look into something or call me at a certain time, she did. Customer service doesn’t seem to be imp... See more

Amazing customer support helped with buying a selection to choose from as don't live near a showroom. Was the easiest process in our renovation project thus far. Also every light we ordered are all fa... See more

I am completely in love with my Calabria Table Lamp from Lightopia! The design is elegant, timeless, and brings such a warm, sophisticated glow to my space. The quality is outstanding, and you can tel... See more

First, I will say that customer service has been responsive. I placed my order in April and the expected delivery date was postponed multiple times before I received my order at the end of July. The p... See more

Always a pleasure to work with Opal, she's prompt, efficient & pleasant - thanks Opal! Rod

Availability and Communcation are Fair When I ordered the fan in January, the site said it would be shipped in 2-3 weeks. After hearing nothing for 6 weeks, I checked back and learned it would not b... See more

My ceiling light fixture arrived, exactly as pictured, carefully packed, with explicit instructions. It is just as beautiful as the picture and I am thrilled to have finally found the ultra modern... See more

I had a missing piece on one of my products from the manufacturer and Lightopia’s customer service team’s actions to resolve it blew me away. Constant follow up, really nice and professional people, a... See more

The product was well priced compared to the competition. On the website, it was listed as in stock. However, it was not in stock in their warehouse,but in a third party warehouse in NJ. The delivery... See more

Ken Vick was a fantastic rep for my project. Great communications, orders were smooth and problems were solved quickly.

The customer service by Anne Marie was exceptional. She walked me through the entire ordering, return and re-ordering. I made a mistake in addressing my shipment and when it was kindly pointed out to... See more

Beautiful lamps at a great price with quick delivery. Even came with light bulbs. Highly recommend.

Excellent website that is easy to navigate, has a variety of options with details and checkout is a breeze. I was kept well informed on the status of the item purchased. The item arrived fast and wa... See more

You had a hard-to-find fixture and shipped it in the stated time frame. Fixture came in perfect condition. Happy with our purchase.

I didn’t keep the fixture I purchased as it was too large for location needed. But the customer service to make the return was A+

The light I bought had a technical issue. The lightopia staff did a great job handling the issue and seeing it through until it was resolved. Their communication during the process was 1st class.

I love the color of the light fixture and the functionality. My order also came very quickly. No complaints.

So many great brands to choose from. Opal is a great brand ambassador for lightopia! Super helpful and very pleasant to deal with.

They have a beautiful store in Costa Mesa, good customer service. The light fixtures that we purchased arrived earlier than anticipated and the quality of the fixtures is better than I expected.

My table lamp and pendant were both delivered quickly. They were packaged well and the communication from Lightopia on the order was great.

Great selection/ service. Shipping was really fast.. I will definitely purchase more from Lightopia in the future!

Great customer service and awesome lights. One came broke and they sent a glass piece right away: love our lights

Opal is amazing and goes beyond what most people would do. She is a gem and the company should be grateful to have her.

awesome experience emailed them got write back to me beautiful products

Order came in the time frame they promised and free shipping. Thank you!