Delayed and Missing Parts
First, I will say that customer service has been responsive. I placed my order in April and the expected delivery date was postponed multiple times before I received my order at the end of July. The package is missing three light shades. I reached out to customer service regarding the missing shades and am waiting on a response as to how it will be resolved.
July 24, 2025
Reply from Lightopia
Hello,
We appreciate you bringing this to our attention. We regret that your order was delayed and arrived with missing items. We are looking into the missing shades and will be in touch soon with a resolution.
The Lightopia Team