RC Willey Reviews 9,123

Kaybree Hemler, salesperson, was attentive and responsive which was a definite improvement after numerous attempts to purchase this item online. The online option would not allow for free deliv... See more

Easy to shop online. It was quick and you had what I needed. Delivery crew was friendly and did a good job. My only issue was I didn’t have the option of picking up the item and I couldn’t schedule a... See more

Your website was confusing as to whether delivery costs were included. When I wanted to cancel the order on that basis, your people were very helpful.

Easy online order. Delivery team was friendly and helpful. Some of the components were mislabeled, but you can figure it out by looking closely at the pictures in the instructions.

the delivery guys were very good and polite. BUT, when the refrigerator was slid back to wall the water line go pinched and no water was flowing after the initial test. I filled 1/2 a glass when inst... See more

Sells personel were pleasant to talk to and gave great service. Got great deals on my new furniture. Will visit again when I redo my bedroom. Can’t wait! Eva works in the clearance department and Brya... See more

We recently bought some carpet from the RC Willey Draper, Utah store and could not be happier! Our sales associate Cher was awesome and helped us pick out some amazing carpet and pad. The guy who came... See more

From the time we walked in the front door we were treated with kindness & respect! Sales Associates Matt, downstairs & Paul, upstairs were awesome! 👏🏼 The office people truly exceptional as well. Th... See more

We have been buying furniture from RC Willey for years. The quality and customer service has always been great. Today we needed a dishwasher for one of our rentals and Zachary Kondrk had our order com... See more

Outstanding customer service! Looking for a panel-ready Bosch dishwasher we could drive away with…sales person checked prices at HD, Lowe’s and Costco and took $200 to match Lowe’s Labor Day sale…wow... See more

This review is long over due. I have worked as a landlord for 8 years with RC Willey mainly for apartment refrigerators and stoves. My go to person is Eric Wright at Delta shores location in Elk Grove... See more

They loaded us up pretty fast and the products which were a stove and dishwasher are just excellent.I first went to Lowe's and they just screwed everything up and RC Willy came to mind that they also... See more

RC Willey makes it easy! They have a great selection of furniture and appliances, friendly and helpful salespeople, and flexible financing that makes shopping so easy. RC Bill-Me has definitely become... See more

We originally had an issue with our delivery order . We called the store Manager Dave who was spectacular ! Dave fixed the issue and set us up with Carlos and Shy ( delivery crew) Carlos and Shy were... See more

Got a new washer & dryer. Installers were on time, very courteous and efficient made sure both were running properly. I will definitely use RC Willey again. Thank you for your professionalism.

I had the absolute pleasure of working with Adam Causey at RC Willey, and I can honestly say he went above and beyond to make sure my experience was nothing short of excellent. From the moment I... See more

they received and acknowledge the order quickly. It was setup at will call in Layton on a certain day...i called to confirm they were ready...when I arrived I called and they came out verified it was... See more

I liked that I didn't have to go in person to shop for my appliance. That saved me time and money. My brother told me about the no interest for 12 months and that's a bonus. Applying for the credit wa... See more

On line ordering was simple and straightforward. They followed up with an email and text messages indicating the delivery date and time. Delivery was on time and the person was very professional. I wi... See more

Customer service was a solid 10. We had a wonderful sales rep Brandon in the Appliance department. He answered all of our questions did not put any pressure on this at all. The people in the f... See more

I can’t express enough how refreshing and wonderful it is to speak with real human beings who know what they’re doing. I called to inquire about ordering pedestals for my washer and dryer I bought in... See more

Great Internet Purchase Experience plus I know from doing business with RC Willey before if I have any issues with my order they will take care of it. This includes if I want to exchange any item.

* I did finally receive my order. They assembled it and the furniture itself is great. 3 stars because it was really disappointing to my daughter who was so excited for her new bed, and because it... See more

I love this place. It's not just any store, it's a city of design and dreams. I bought my house two years ago and furnished it with RC. Maggie's attention is brilliant and perfect. She's beautiful. He... See more

I ordered online and hadn't received an email so I called. The gentleman that helped me was very kind and knew exactly what was needed. I received my receipt.

Always an easy and great experience i absolutely love rc willey great products and customer service. I just used my rc willey account to buy tires from big o tire so easy and fast to look up my accoun... See more

PURCHASED GIFT CERTIFICATE $2500. TURNED OUT IT WAS A LEARNING EXERCISE FOR THREE EMPLOYEES THEY DID AN OUTSTANDING JOB SHARING KNOWLEDGE AND COMPLETING TRANSACTION QUICKLY AND FRIENDLY

I needed to replace my dishwasher and I was able to find the model and price that suited my needs on the RC Willey website. Ordering was very easy and delivery was right on time.

I had a question about my online order actually going through so had to call customer service. The lady was so sweet as she apologized for my inconvenience, and quickly solved my issue. She even gave... See more

There was initially a misunderstanding of whether the package was to be delivered or picked up. A call to customer service quickly resolved the issue. They refunded the tax due to my out-of-state loca... See more

Every time we go it is a wonderful and enjoyable experience. It’s not an every month thing but maybe 5-6 times a year. From furniture to entertainment the staff is super friendly knowledgeable and hel... See more

I enjoy the merchandise and selections. I do not like how the associates, most of them, act like they do not see you in the store. I was in there searching for pillows, and a new box spring and mattr... See more

From the day we ordered the stove to the day we received the stove we were informed about every move made from start to finish. It was an excellent experience.

The delivery on our recent purchase is taking more than a week, which turned out to be a big surprise. We should of been notified, at the time of purchase, how long the delivery is expected to be.

Got message about my order that was incorrect. Saying it was not able to be picked up. Had to call to get clarification. Pick up took long time even when called 30 minutes ahead

I bought a new house and furnished every room. It had been years since I shopped for furniture. The experience was not great, until I found RC Willy. Customer service was great and shipping was un... See more

Desiree from online support was very helpful in correcting my online order. Clear communication, friendly and efficient. Thanks, Desiree for helping me out! I am excited for my new furniture.

I called ahead to the warehouse about 40 minutes before pick up and they said they would have everything ready for me. Once I arrived, I called and let them know I was there and it took about four min... See more

Your team did a great job in helping us in purchasing a small dining seat and having it for pickup the next day. Outstanding and thank you.

The men that brought our furniture in were wonderful! We had three deliveries and each time they were polite and friendly to us. We are RC Willey customers life! Thank you!

the drivers arrived when they said they would. Our new freezer was delivered in gresat condition in the garage 5' from where it will go.

The delivery crew was on time, friendly and very quick on install. They took very good care bringing in the appliances careful not to hit corners etc. Well done RC Willey

New to town. Needed a few things for my home. I was so impressed with the selection and just how beautiful the store looks. I saw what I needed but went home to think about if it will work with my de... See more

Ease and quality of the website and helpfullness and ease of getting in contact with a human. Ease of ordering and quality of merchandise is high.

Always a great experience! Have bought many pieces of furniture from here and the quality and service are always top notch!

I love my leather couch very much. Why i didn't give the experience 5 stars is that you don't take the old furniture away. I had to do that myself.

Easy. Fast. No hassle. The process was exactly as described. 10/10 experience!

RC Willey is always great. Nice people and decent prices. We go there for most things we need to touch and see in person.

Customer service rep was very helpful making changes to my delivery.

Easy to order on website. Customer service very helpful.