It was simple (for the most part) to design and they arrived well before the event. The shipping communication could be clearer but and overall great experience.
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Review summary
Based on reviews, created with AI
Based on these reviews
Company details
- #24 of 25 best companies in Promotional Products Supplier
- #20 of 22 best companies in Corporate Gift Supplier
- #83 of 105 best companies in Gift Shop
- #34 of 45 best companies in Printed Clothing Store
- #34 of 34 best companies in Promotional Item Store
- #1 of 1 best companies in Wedding Souvenir Shop
About Imprint
Written by the company
With hundreds of promotional product companies in the market, it's difficult to choose one to trust. Since 2006, our focus has been providing our best price, quality, and service in the industry. Thanks to our amazing customers and our dedication to providing high quality products, we have developed into one of America's fastest growing promotional products manufacturers.
Our journey has been driven by passion and innovation, leading us to continually upgrade our manufacturing techniques with the latest technology. In addition to our exceptionally talented staff, we have dedicated over 150,000 Sqft. of space towards making the highest quality promotional items.
When you choose us, you’re choosing a company committed to delivering exceptional value—affordable pricing, superior quality, and reliable service. Each product is crafted with care, knowing it represents your brand and leaves a lasting impression. Thanks to our relationship with other top manufacturers like Bic™, we look forward to expanding our product line further. With over 1 billion promotional products sold across the globe, our experience is unmatched.
Knowing our products leave a lasting impression, each team member works diligently to make sure each order is made to provide the utmost satisfaction for our customers.
Contact info
14550 Beechnut St, 77083, Houston, United States
- 281-786-3764
- imprint.com
Trusted for Quality Custom Products
Replied to 86% of negative reviews
Typically replies within 1 week
Great templates to choose from and easy…
Great templates to choose from and easy to customize. Easy to visualize with their product mockup. The final product was shipped quickly and looked great!
Fast easy and exactly what I wanted
Fast easy and exactly what I wanted. The price is much better than other online companies.
It was very easy to navigate the site
It was very easy to navigate the site, service was FAST and really liked the various options. Nice to be able to approve the proof.
Would definitely use you again.
my order was done quickly and looks…
my order was done quickly and looks great - they did a great job and i highly recommend them.
Great quality!
The Quality of the customized tablecloth was entirely more than I expected. Super satisfied. Will definitely order from imprint again. Also ordered koozies and they came out fantastic as well, super fast printing and delivery!
The koozies I ordered do not look like…
The koozies I ordered do not look like the rendering I received. They were needed for a special event,when I called they stated oh we will look at it and get back to you. There was no rush to help.

Reply from Imprint
Excellent service on rush order
Order was promptly processed and rush delivered per request. Paid extra for an approval step and employees found a mistake that I missed and resent the draft for a second approval. Communication was provided through each step of the production process so I did not have to guess what was going on with my order. Excellent experience
Fast turnaround and excellent customer…
Fast turnaround and excellent customer service made the process seamless
I ended up having to rush order for an…
I ended up having to rush order for an extra $50.00 because the time they were supposed to arrive was an estimate. I would appreciate a clearer deadline, however the associate I spoke with was very courteous, polite, and professional and made sure that they were rush-ordered and that we were guranteed a refund if they weren't delivered on time. They were, which was awesome. Other than that, the lanyards turned out great, the material was quality however the ink was a little sticky and one design had partially melted a bit. That might be due to the fact they were rush-ordered. But everyone loved the design and everything else was just what we ordered color and design-wise!
Imprint is an excellent resource for…
Imprint is an excellent resource for branded items. The items arrive quickly (often before their expected arrival) and in the condition expected.
Really good experience
Really good experience. Will definitely use again. Great service great quality thank you
Super fast shipping and production
Super fast shipping and production. The only thing I would have liked to have seen is a digital mock-up when uploading my image. I don't need a production mock up, but just how it will fit on the koozie. Otherwise, no complaints! Friend was very happy with the gift.
Imprint were misprinted and missing…
Imprint were misprinted and missing letters, ect.

Reply from Imprint
Quality of the bracelet is not great
Quality of the bracelet is not great. Much of the white ink looks faded and not clear..

Reply from Imprint
False advertisement. No UK address.
False advertisement. Goods came from China. Cheapest, lowest quality merchandise. Flimsy paper notepads advertised as the same price and on a page amongst hard cover. Arrived damaged. Tried to return. Given an address in America (this company has no UK address). After sending them back. Received an email stating they will not refund. Absolute scam company peddling low quality products and likely abusing overseas labour. Avoid at all costs.

Reply from Imprint
Website was easy to use
Website was easy to use. Everything was very quick, from the pre-production proof, to the shipping. Product quality was very good. Will use again.
Such fast production and shipping and…
Such fast production and shipping and the design is exactly what I wanted. They even took the time to think through what color I asked for and let me know the color ink wouldn't show on the koozie before printing it
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