It was simple (for the most part) to design and they arrived well before the event. The shipping communication could be clearer but and overall great experience.
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Review summary
Based on reviews, created with AI
Based on these reviews
Company details
- #24 of 25 best companies in Promotional Products Supplier
- #20 of 22 best companies in Corporate Gift Supplier
- #83 of 105 best companies in Gift Shop
- #34 of 45 best companies in Printed Clothing Store
- #34 of 34 best companies in Promotional Item Store
- #1 of 1 best companies in Wedding Souvenir Shop
About Imprint
Written by the company
With hundreds of promotional product companies in the market, it's difficult to choose one to trust. Since 2006, our focus has been providing our best price, quality, and service in the industry. Thanks to our amazing customers and our dedication to providing high quality products, we have developed into one of America's fastest growing promotional products manufacturers.
Our journey has been driven by passion and innovation, leading us to continually upgrade our manufacturing techniques with the latest technology. In addition to our exceptionally talented staff, we have dedicated over 150,000 Sqft. of space towards making the highest quality promotional items.
When you choose us, you’re choosing a company committed to delivering exceptional value—affordable pricing, superior quality, and reliable service. Each product is crafted with care, knowing it represents your brand and leaves a lasting impression. Thanks to our relationship with other top manufacturers like Bic™, we look forward to expanding our product line further. With over 1 billion promotional products sold across the globe, our experience is unmatched.
Knowing our products leave a lasting impression, each team member works diligently to make sure each order is made to provide the utmost satisfaction for our customers.
Contact info
14550 Beechnut St, 77083, Houston, United States
- 281-786-3764
- imprint.com
Trusted for Quality Custom Products
Replied to 86% of negative reviews
Typically replies within 1 week
I got what I ordered when I was supposed to
Order came ON TIME the product is exactly what was represented. Good quality and customer service
The table covers look great
The table covers look great. They are crisp and the logo is very large and bright.
Wish I had time to reorder elsewhere
The print was inconsistent, the product was stuck together removing some of the print when separating.
The shipping packaging was ripped open, exposing product.
For the price per, I expected a little better quality and care.
Great quality and fast shipping
Easy, fast & high quality
The website was easy to use, our order arrived very quickly and the print quality looks absolutely fantastic. We can't recommend this company enough and will absolutely be using them again for future print and merch jobs.
I ordered purple bags
I ordered purple bags, purple wristbands and purple lanyards. The bags and lanyards were perfect but they made the wristbands pink and tried to make it seem like that was the correct color.
Delivery date is not accurate.
Ordered from here on 09/26 because there was a guaranteed delivery date for Oct 7th. Called because i needed them for a funeral and they said it could be 6-8 more days which would take it out to the 15th. It is now the 16th and i still do not have them. Do not order if you want them by the delivery date they provide…because it is not guaranteed.
WE MADE A LAST MINUTE ORDER
WE MADE A LAST MINUTE ORDER, YOU NOT ONLY SAVED US MONEY BUT YOU SAVED OUR BUTTS!
Really good quality coolies
Really good quality coolies. Printed my text and logo perfectly. Will buy again.
Outstanding on everything!!!
Uploading designs was extremely easy!! There was a mistake on our graphic (our fault) and the service rep via the chat feature was very helpful in getting the design updated for our needs. Shipping was fast, prices were comparable to other companies, product was exactly what we wanted. This was a relief since our local print shop let us know 1 week before our event that they couldn't guarantee the imaging quality. Imprint saved the event!
Very fast & the product looks amazing!!
The team reached out to me when there…
The team reached out to me when there was an issue with my QR code before printing the entire order. They were quick and attentive to help me resolve the issue and got my product printed in a timely manner despite the changes that needed to be made. Thanks!
Cedric did a great job recommending…
Cedric did a great job recommending another product that was available sooner, which I liked more than the last lanyard we ordered. It was available sooner than I anticipated.
The logo was different when using the…
The logo was different when using the design lab when the tshirts came in it looked horrible and we cant do anything about it

Reply from Imprint
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