It was simple (for the most part) to design and they arrived well before the event. The shipping communication could be clearer but and overall great experience.
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Review summary
Based on reviews, created with AI
Based on these reviews
Company details
- #24 of 25 best companies in Promotional Products Supplier
- #20 of 22 best companies in Corporate Gift Supplier
- #83 of 105 best companies in Gift Shop
- #34 of 45 best companies in Printed Clothing Store
- #34 of 34 best companies in Promotional Item Store
- #1 of 1 best companies in Wedding Souvenir Shop
About Imprint
Written by the company
With hundreds of promotional product companies in the market, it's difficult to choose one to trust. Since 2006, our focus has been providing our best price, quality, and service in the industry. Thanks to our amazing customers and our dedication to providing high quality products, we have developed into one of America's fastest growing promotional products manufacturers.
Our journey has been driven by passion and innovation, leading us to continually upgrade our manufacturing techniques with the latest technology. In addition to our exceptionally talented staff, we have dedicated over 150,000 Sqft. of space towards making the highest quality promotional items.
When you choose us, you’re choosing a company committed to delivering exceptional value—affordable pricing, superior quality, and reliable service. Each product is crafted with care, knowing it represents your brand and leaves a lasting impression. Thanks to our relationship with other top manufacturers like Bic™, we look forward to expanding our product line further. With over 1 billion promotional products sold across the globe, our experience is unmatched.
Knowing our products leave a lasting impression, each team member works diligently to make sure each order is made to provide the utmost satisfaction for our customers.
Contact info
14550 Beechnut St, 77083, Houston, United States
- 281-786-3764
- imprint.com
Trusted for Quality Custom Products
Replied to 87% of negative reviews
Typically replies within 1 week
I ordered an 8' trade show table cover…
I ordered an 8' trade show table cover and we were sent like a 12' one, that didn't fit the table we needed it for.
Very Satisfied
Website was easy to navigate. Selection was great. Price was fair. My items were shipped quickly. I’m very satisfied. I will definitely be a returning customer.
Reordered by phone in less than 5…
Reordered by phone in less than 5 minutes... got the order in 3 days! Great product and customer service!
I place a $220 dollar order back at…
I place a $220 dollar order back at beginning of September with a guaranteed delivery date of Oct.1st. Today is October 21st and they can’t tell be where my order is. I have called them 5 times now with a promise of them calling me back with an update, but it never happens. I finally had to get my credit card company involved. Still don’t have anything or my money at this point.
Received lanyards quickly
I ordered lanyards a week before a convention. I spoke to a handful of support people and they were all able to seamlessly assist me.
DECEPTIVE, avoid at all costs
DECEPTIVE - do not order from this company unless you're willing to pay 2x for reasonable production and delivery time, or wait 3-4 weeks for your order to arrive. They list "estimated delivery dates" during checkout, and charge additional fees to secure quicker delivery. HOWEVER, they do not even make or ship the order before the "estimated delivery date" they publish, meaning it arrives up to 2 weeks after their estimated dates. And there's nothing they will do to help you unless you're willing to pay them even more for it to ship/arrive quicker. It's 100% extortion. And no where on their checkout page does "estimated" say it could be UP TO 2 WEEKS for it to arrive after the specific date you paid extra for. I am a small business owner buying personalized products for client customers, and this is appalling and the most frustrating supplier experience I've had to date.
Ordered some bracelets to advertisement…
Ordered some bracelets to advertisement my business and local school. They have been a huge hit :) Fast turn around and great quality <3
Simple! Easy! Will order again!!!
Love the option to order from US!!! Even better it shipped from Texas! Website easy to use. Good options! Simple and quick order!!! Will DEFINITELY use again for my real estate business goods!
The print quality for the 100 lanyards is deplorable.
The print quality for the 100 lanyards that I ordered was so bad that they are all unusable. I have tried a total of SIX TIMES to submit a support ticket, but the website isn't working and they aren't going through. I can't even chat with anyone because no one gets back with me. My company will not ever work with Imprint again. $150 down the drain.
Couldn't use our order
The bracelets I ordered you couldn't read the writing on it at all, and they didn't glow in the dark like they were supposed to. Couldn't use them for our event at all.
Stop hounding us with these “rate your…
Stop hounding us with these “rate your purchase” emails!😡
Several of the packages was short…
Several of the packages was short one-four. I had to pull some from another package to make up my bags. I mix the two colors and put them in packages of 100 to sell them! Also the wristbands were balled up worse than ever. So I had to shake them loose so I could count them!
I got what I ordered when I was supposed to
Order came ON TIME the product is exactly what was represented. Good quality and customer service
The table covers look great
The table covers look great. They are crisp and the logo is very large and bright.
Wish I had time to reorder elsewhere
The print was inconsistent, the product was stuck together removing some of the print when separating.
The shipping packaging was ripped open, exposing product.
For the price per, I expected a little better quality and care.
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