AL

Alex

United States

Reviews

Review of Imprint


Rated 3 out of 5 stars

Not the best quality

Not the best quality of artwork for koozies.
I also asked for artwork on the three different colors I ordered and only got sent one.

September 30, 2025

Reply from Imprint

Hello, we regret your experience and apologize for the inconvenience. If you believe the products are defective, please submit a claim through our ticketing system within 60 days of receipt. Claims must include multiple clear images of the defects or flaws and the affected quantities. Images should depict genuine issues identified as defects by the Claims representative. Please note that our products are promotional items, and minor visual or size imperfections do not qualify as defects. Refunds for custom products will only be issued if a Claims Representative finds an irreparable error on our part. In some cases, we may grant a courtesy refund at our discretion. For more details, please refer to Section 14 RETURNS AND REFUNDS and Section 15 DEFAULT PRINTING STANDARDS in our terms and conditions, which you agreed to before confirming your order. We apologize for any inconvenience and encourage you to refer back to the ticket. Thank you. Regards.

Review of Fanhome


Rated 5 out of 5 stars

millennium falcon

I just received my first package for the millennium falcon and wow! I haven’t done a model in quite some time and it was exciting just to put the first two packages together. They have a blueprint of the millennium falcon that shows actual size and I was blown away by how big it’s gonna be. it has great quality and childhood memories behind it. Can’t wait to finish it and put it on the wall. You will not be disappointed with any type of model you choose from this place. I’m still waiting on my back to the future DeLorean.

December 12, 2023

Reply from Fanhome

Hello Alex,

Thank you for taking the time to review your experience. We appreciate it. It’s great to see the feedback on the delivery and the products you received. We are glad to read you had a 5 stars experience.

We hope you enjoy our collections! Thanks for being part of this community!

Best regards,
Fanhome