Herbalize Store Reviews 448

Don’t normally write reviews but this company has so many bad ones that it’s only fair I tell my positive experience. Ordered my pax plus on Saturday, arrived 1st class Tuesday afternoon. Yes the revi... See more

I am giving Herbalize 4 stars because of their customer service. I ordered a mini bubbler which unfortunately was mailed to me completely broken with broken glass shards in it. Probably broke during s... See more

I received my volcano vaporizer today very beautiful i have been used it around 5 time very good i order European plug its because I couldn't find uk plug but I received uk plug its pulse thanks. any... See more

Very poor service and no communication. Ordered on the 24th and still haven't received it. edit: 19/01/2021 they finally shipped yesterday 21/01/2021 It arrived this morning. I do feel we should c... See more

I bought a vape in error, unfortunately the vape `I wanted was out of stock, sent a quick email, they responded very quickly and the refund was the quickest I've ever received. Brilliant customer ser... See more

Great company to deal with. Unfortunately the item I purchased became faulty. The customer service was excellent. Replied to emails quickly and everything was sorted in no time. Will definitely shop... See more

When I first ordered from their website I was very happy to see the delivery was very quick to then have an issue with the product I received, which made me a bit upset, so I contacted them. They repl... See more

Really positive experiance all around, they decided to go above and beyond by repairing my device (It was my fault it was damaged). They were quick to reply and very engaging. Prompt turnaround and tr... See more

Great company get most of my dry herb vaping gear from here! Got a couple free pax krush kube 2 s with a couple recent orders each for a new dry herb vape. Good customer service too had all issues res... See more

Absolutely amazing customer service. The prices are great too. They offer a lot of different vaporisers and they’re all in stock! Ordered in the morning and had the delivered the next afternoon.... See more

I would like to thank whole HerbalizeStore team for sorting my replacement TWICE (not the stores fault) , kept it completely stress free and went above and beyond to get me my replacement device... See more

Simply put they always deliver on the goods, and Olivia on the emails always sorts you out. Last ordered a SS cooling unit for my Mighty+ (I'm keeping my eye out for the Venty one now!) which w... See more

The Air Max is definitely among the best vapes around. Compact, long lasting battery, and top notch performance. It delivers an amazing result every time. I can only thank Herblize Store for recommend... See more

I ordered a Might Plus, then after doing some research, I changed my mind and wanted a Venty instead. I emailed them and also left message on their chat, 1st thing in the morning they had emailed... See more

Weirdest 5 star review I ever wrote… Had a delivery issue, and never actually got the product I ordered. Even though this was NOT the fault of Herbalize they put it right. I will now be a customer... See more

Purchased my first wax pen at the best price online, I was very impressed with the “chat” option which put me in contact with a person! Who was brilliant ! Having received my order already I can saf... See more

I purchased a Mighty and some accessories from here. I then saw all of the horror reviews on here and got very paranoid and went down a rabbit hole thinking my item wasn't going to arrive, or that it... See more

I wanted something portable, so thought I would give the Boundless Tera a shot. Well, wasn't expecting much but WOW!!! this thing hit just like a high end vaporizer!!! Thx Herbalize Store

Fantastic service all round. I can’t praise their staff highly enough, especially Olivia for going the extra mile helping me out with a warranty issues on my Arizer Solo device. They assessed, rectifi... See more

First class site could not recommend much more rapid dispatch cheapest like for like less expensive and high end vaporizers. Tracking info immediately and customer service is just a delight and a cred... See more

I got my first Mighty+ from Herbalize Store and liked it so much I'm buying a second. As a very heavy user, my first device has held up incredibly well. The new one does heat up a bit faster and seems... See more

This is my first Solo 3 device, but from day one, I have been a fan of the brand. Got to say, Solo 3 is by far and away the best one yet! The button sequence takes a little getting used to, but once y... See more

Fantastic customer service. Olivia was the name of the person who assisted me. Royal Mail had delayed a delivery. A replacement order was sent out immediately. Highly recommended company. Thank you :)... See more

Puffco peak arrived in less than 24hours! in fact it came so quick i haven't had my concentrates arrive yet to use it! big up the delivery speed very happy customer!

Literally one of the best customer service I have ever encountered while online shopping. 10/10 faultless and if there is a fault it is resolved quickly and professionally

Previously posted as bad review, however I will say I’m grateful they amended the situation. I would say though that I should have been notified sooner regarding stock issue & with numerous bad review... See more

This was my first time ordering a vaporizer online, and I couldn’t be happier with the service. My purchase arrived quickly and exactly as advertised. Highly recommend!

Got my Arizer Solo 2 in no time, and it’s been a game-changer. Great experience overall; I’ll definitely shop here again.

Excellent customer service from the fantastic Olivia. All products I have received have been top notch and at a fair price 😁😎

This store really knows how to treat its customers! From the moment I reached out, they went above and beyond to ensure everything was handled perfectly.

I ordered the Pax Plus, and it arrived quicker than I expected, next day after! Great shopping experience overall.

Amazing experience! Ordered the new IQ3, and the whole process was seamless. Highly recommend this shop.

Really impressed with the Dynavap M7. I really love getting a product that I know will last and is extremely portable for a decent price. Super cool.

Ordered the Volcano Hybrid, and it was delivered super fast. Will definitely shop here again!

Delivered from NI to the south coast in 24 hours, can’t say better than that. Great price and stock options. Very happy customer

Order came within two days tracking was easy to follow

The Crafty+ I ordered was shipped the same day, and I got it in perfect condition with a free grinder. Highly recommend this store!

Company is spot on. Had 3 vapes from them in last 3 years. All still working. I asked for the invoice from 2023 and it was in my inbox that evening. Only good store that does klarna too. Thanks for ti... See more

Excellent service! My Mighty+ arrived the next day. Couldn't ask for better.

No order confirmation or anything dispatched, no information sent to me after 6 days. Wish I’d read these reviews before ordering. They then cancelled the order with no notification - only spott... See more

I placed an order on 24th of December and haven't heard anything yet ....but I'm not worried yet as I think people need to realise they aren't just in the holiday period but they are also in tier 4 .... See more

Pretty much same bad experience as everyone else , I actually ordered something from America the same day and that has arrived before they have even shipped my product. They sent me shipping number y... See more

Good place, wat told order could take longer due to brexit and covid but arrived 4 days after ordering. Can't complain 5*

I ordered a crafty plus on the 7th Jan 2021 item was showing in stock and website said delivery within 2-5 working days.... payment was taken on the 13th Jan 2021 and then came the email explaini... See more

Thanks for the love!🙏 I have been a regular customer at Herbalize since the crafty+ was released and I’m on my 6th vaporiser to date not to mention all the bits and pieces. These guys are my go... See more