Forever Gifts Reviews 87

TrustScore 2 out of 5

1.8

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers express significant dissatisfaction with various aspects of their purchases. Many consumers report that the items they received did not match the online descriptions, particularly regarding the quality and appearance of products like phone cases and personalized jewelry. Several reviewers also highlight issues with orders, noting discrepancies in engraving details and color. Additionally, people report negative experiences related to refunds, delivery services and customer contact. A number of consumers mention difficulties in obtaining full refunds, especially for personalized items, and express frustration with long shipping times and a lack of order tracking updates. Many reviewers describe poor communication and unhelpful responses from customer service, further compounding their disappointment.

Based on these reviews

Rated 1 out of 5 stars

I ordered a Georgia Bulldog Crown liquor bottle for my husband. When it arrived it was a lot smaller than it looked like on the website and did not come with crown. I emailed 7 times with horrible cus... See more

Rated 1 out of 5 stars

i bought a holster and belt and the picture was of a holster and belt that was a thick leather look, when i got it in it was a worthless piece of junk. it does not hold the pistol well and i don't th... See more

Rated 1 out of 5 stars

They are scammers. They are responding to every single review saying this person never ordered with them and bad mouthing another company ( who might even send genuine products) Please thoroug... See more

Company replied

Rated 1 out of 5 stars

I received the wrong item try to return. They will not get an address from them and this is their response when I emailed. 1st We're very sorry for the inconvenience. We're will... See more

Rated 1 out of 5 stars

Avoid this company at all costs, scammers with broken promises and items that just don't arrive. Paypal are as much to blame letting this company run under their banner but obviously they benefit gre... See more

Company replied

Rated 1 out of 5 stars

I was a bad consumer and didn't check these out. The product I ordered ( a coat hook with a rabbit head) turned out to be a hook and a separate cheap wearable pin with a rabbit pin. Scam. Stay... See more

Rated 1 out of 5 stars

Stay away from them!!!! I purchased a custom made item, for my wedding, even Paid EXTRA for the so called "Rush shipping ", e-mailed them numerous times, with the status of of my order, since the t... See more

Company replied

Rated 1 out of 5 stars

I purchased an engraved pocketwatch for my friend's birthday. I ordered it 4 months in advance. It arrive one month before I needed it which was fine but the engraving was awful; had huge scratches... See more

Rated 1 out of 5 stars

I ordered a CROCHET HOODIE, IN DARK PURPLE….. INSTEAD I GOT A LILAC(not even on the colour chart) too big, and NOTHING LIKE THE PHOTOS ON THE WEBSITE, NOW IM BEING TOLD THAT I HAVE TO PAY for THE retu... See more

Company replied

Rated 1 out of 5 stars

Absolutely awful service. No communication to say the product is delayed. After waiting 3 weeks and me contacting them, I'm told the product is still in design and would be a further 2 weeks. I requ... See more

Company replied

Rated 1 out of 5 stars

How do I give a zero rating . I paid $58 for a baseball game including special delivery of 4-6 days . It has been 11 days and nothing . I messaged them a week ago and they sent a tracking number but I... See more

Company replied

Rated 1 out of 5 stars

Purchased a Halloween 3D phone case and received a print image with a slightly textured cover that looks awful. Absolute waste of money. Attempting to return it but the return policy is not very good.... See more

Company replied

Rated 1 out of 5 stars

Ordered product on March 3rd and paid extra for expedited shipping. After a couple weeks I emailed them about when to expect. Was told they were starting production in a few weeks. I finally got the... See more

Company replied

Rated 1 out of 5 stars

Product was adverised as linen with stitched lettering. It was made of cheap fleece woth stamped lettering. Refused to refund except for 20% of the price. Do not order from these scammers.

Company replied

Rated 1 out of 5 stars

Terrible product. I bought personalized Easter eggs for my kids that looked like wooden, engraved eggs. The product I received was a generic, plastic egg, with stick on letters for my kids names. The... See more

Company replied

Rated 1 out of 5 stars

I ordered a gift for Christmas on December 17. They had the option to pay $28 for expedited shipping which guarantees shipping in 2-4 days. I heard nothing from them until they finally shipped my gift... See more

Company replied

Rated 1 out of 5 stars

I’m very disappointed with my recent order and the customer service experience. I ordered a 4.3-inch stamp, but received a 2-inch stamp instead—a completely different size. There was no notice, ex... See more

Company replied

Rated 1 out of 5 stars

I ordered a Halloween 3D pumpkin phonecase from this company. It said 11 - 18 business days to arrive, I ordered it 09/09/2024 and received it 18/10/2024, which is almost double the business days. Whe... See more

Company replied

Rated 1 out of 5 stars

Don't go to this place. We requested some personalized rings and they came too big-we had to pay extra to send them back, so they could tell us that they don't replace customized items. We feel robb... See more

Rated 1 out of 5 stars

BEWARE of this seller. The item ordered was not as described. It was a coat hanger with my daughters married name to hang her wedding dress. You could not make out the name it looked nothing like what... See more

Company replied

Rated 1 out of 5 stars

The item was sent 2 weeks later than the order previously had stated. We returned the package unopened to the PO. Now ForeverGifts (from China) says they’ll see about a refund… and they’ll only re... See more

Company replied

Rated 1 out of 5 stars

Ordered an item December 2020 and received it promptly, although defective. I have not yet received the replacement but did receive an email saying a replacement would be processed. Hoping to see th... See more

Rated 1 out of 5 stars

I purchased a holster from ForeverGifts.com that in the pictures, looked like one I purchased last year from India, for around the same price. Well this one showed up today looking like it was stampe... See more

Company replied

Rated 1 out of 5 stars

Horrible service!! The product itself was lovely and what it was described as. I had brought this little calendar dated plaque for my daughters wedding, had it all marked 12th July and ordered th... See more

Company replied

Rated 1 out of 5 stars

On line shoping for very important gift. Two thin bands on in rose gold the other in silver. I found a perfect set, ordered one with a name in graved (+20. for engraving on each) the other with a... See more

Rated 1 out of 5 stars

Do not use Forevery Gift. Horrible customer service. I ordered hats for $260.00 dollars. They arrived the incorrect color, and smashed. Some hats had a small hole on the bill. They wouldn’t refund-... See more

Company replied

Rated 1 out of 5 stars

Please do NOT order from this company. I cancelled my order within 24 hrs and they want to charge me 30% restocking fee and SHIPPING costs . I haven't even received the item .

Company replied

Rated 1 out of 5 stars

Don’t buy from these. I bought a makeup bag for my friend which was supposed to be leather and embroidered. It is cheap vinyl and the letters are printed on. Totally false advertising. I wish I had re... See more

Company replied

Rated 1 out of 5 stars

I want to apologize for my poor review of the wrong company. Thank you Forever Gifts for the clarification! The company that deserves the poor review is foreverygift!!

Company replied

Rated 1 out of 5 stars

I ordered a necklace for my aunt. Not only is it just a huge smudge instead of a photo of her dog, it took 3 weeks longer to deliver than it said it would. It turned out super ugly and I'm just extrem... See more

Rated 1 out of 5 stars

I ordered zippo lighters paid 64 dollars they took that rite away and never sent a confirmation number or delivery date I placed this order March 5th I will never order from them again its a scam

Rated 1 out of 5 stars

Order a package for my daughter, never received , was told to check with post office and noting was found, DO NOT PURCHASE !!!

Company replied

Rated 1 out of 5 stars
Verified

Tracking stopped updating after the order left Los Angeles. it never came and I keep getting emails to ask me to review the item..

Rated 1 out of 5 stars

order a spoon and a phone case and it has been a month and nothing no email etc. Then I receive an email that it is on the way and I was given a way to track the order. when I tried to track the orde... See more

Company replied

Rated 1 out of 5 stars

I ordered a medical bracelet through MedicalTags.com but ForeverGifts,com is their vendor. The packages I got in the mail came from them. Since there's no way to review... See more

Rated 1 out of 5 stars

I ordered a golf ball stamp paid $23.00 which included shipping from CHINA. I took 2 weeks to arrive. The golf ball stamp was dried out no ink supplied as advertised. Also as advertised make of ble... See more

Company replied

We perform checks on reviews


Company details

  1. Jewelry Engraver
  2. Costume Jewelry Shop
  3. Online Marketplace

Information provided by various external sources

Forevergifts Specializes in Custom Personalized Engraved Gifts for Men, Women & Teachers. Inexpensive Promise Rings, Pocket Knives, Cufflinks & Medical Bracelets. Call 1.888.496-6530 to order yours now!


Contact info

1.8

Poor

TrustScore 2 out of 5

87 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 77% of negative reviews

Typically takes over 1 month to reply


Advertisement
Rated 5 out of 5 stars
Verified

A great choice

The ordering process was helpful and the product was exactly as requested

August 21, 2019
Unprompted review
Rated 5 out of 5 stars
Verified

Great

I was skeptical at first I looked at a lot of different places and gifts for the groomsmen in my wedding. They either had bad reviews or very long ship times. I found these and they are great they look great and we’re at my house in no time

August 20, 2019
Unprompted review
Rated 4 out of 5 stars
Verified

My wife and i bought matching tungsten…

My wife and i bought matching tungsten carbide rings. The quality of the rings is excellent. The only concern we have is the sizing. We had our other rings measured by a reputable jeweler, and used those sizes when we ordered. The rings came, and are very snug. I recommend increasing by at least 1/2 size when ordering.

August 20, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars
Verified

Simple

Simple, easy to use the website. It's beautiful and exactly what I pictured, size and all. Love it! I'm sure my realtor will too. Thanks!

August 20, 2019
Unprompted review
Rated 4 out of 5 stars
Verified

Item arrived yesterday

Item arrived yesterday. It appears to be of good quality. Shipping took much longer than anticipated, especially since the tracking info showed it was in Vancouver, Canada on august 8th and was never updated after that. Thanks.

August 20, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars
Verified

My 2 rings purchased were of good…

My 2 rings purchased were of good quality and price. The engravings were accurate with a fast delivery. I would order other items in the future. I recommended the forever gifts to someone else.

August 19, 2019
Unprompted review
Rated 5 out of 5 stars
Verified

My Ring Is Perfect!

I love my ring! The engraving is perfect and it is a perfect fit! I got my order in just four days. I will definitely be ordering from here again.

August 19, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars
Verified

Satisfied

I ordered this product and it was hands down better than I expected, My husband loved it and it literally got to me quicker than I thought. I ordered it Friday and it was in by Monday (our Anniversary). The only thing I would say bothered me a little was the very small scratch it had I'm assuming during the engraving and packaging process. Nonetheless, would definitely use this site again and order other products. My husband loved it and was impressed as well.

August 16, 2019
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look