April Amore

I purchased an engraved pocketwatch for my friend's birthday. I ordered it 4 months in advance. It arrive one month before I needed it which was fine but the engraving was awful; had huge scratches all over it and a LARGE gouge mark apparently from the vice to hold it. Company apologied and said they'd send one out to replace it and here we are 2 months later and no replacement or response to numerous emails. Bad company, unresponsive customer service and not reputable at all. DO NOT USE!