This is a fraudulent company out of Singapore! They do NOT offer "quilt" products, and refuse to refund your money when the items are not satisfactory. Do not buy from here. Google shouldn't even allo... See more
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Company details
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Cozzyhomes started the idea of creating custom and unique products that satisfy all your requirements. This mission impacts positively ourselves and the people around us. The core value that we want to bring is the new design and above all, the satisfaction of the customers about the product.
Contact info
San Francisco, 94116, CA, United States
- support@cozzyhomes.com
- cozzyhomes.com
Hasn’t replied to negative reviews
I sure wish I had checked reviews…
I sure wish I had checked reviews before spending money at this place!! Fraud! DO NOT DO NOT DO NOT buy anything from this place in CHINA! No tracking information, total hot air in response to any emails, and no refund or responds to a refund request. Your money is just gone. I've read other reviews that people received bad products, but I didn't even receive a product. My money was just taken. Report this place and publicize the hell out of them so no one else buys from here!
*****DO NOT PURCHASE *****
*****DO NOT PURCHASE *****
This company is fraudulent and places fake pictures in their adds. I have included their response to my complaint. The picture of the product was nothing like what I received, I was sent a low quality blurry print of what they advertised.
We sincerely apologize for the less-than-ideal experience you had. The images displayed on our website are meant to be a symbolic representation of the product design and pattern. While we strive to ensure that the final product closely matches the advertised image, slight variations in production techniques or appearance may occur. Every customer has their own expectations, and while we strive to satisfy everyone, we understand that we cannot meet all preferences.
Please note that we only offer refunds or replacements for cases involving defects or incorrect designs. We hope for your understanding regarding our policy.
Terrible quality- a scam not a quilt…
Terrible quality- a scam not a quilt just printed items. I wish I saw this site for reviews before. They don’t even do returns and theirs no way to keep them accountable for false advertising… this site should be banned.
Bad company SCAM
Bad company! Don't look anything like pictures, won't get your money back. SCAM SCAM
Product not as described
Product not as described. Unable to return for refund. Did not receive product until I put a stop payment on my credit card.
DO NOT Buy anything from this company
Sleeping cat quilt.
Ordered the sleeping cat quilt. Was shipped a cheap Chinese copy instead. Total garbage! Total waste of money. What a scam!
This website is a complete SCAM
This website is a complete SCAM. Items never received. Reported to BBB. Save your money and shop in America.
Bait and switch
Finally after 3 weeks I received 2 items that were supposed to be quilts. They are 2 sheets sewn together!! There is absolutely no quilting involved. One side is a print which is in no way the colors advertised on the website. There is no filling between the sheets therefore they weigh next to nothing, and appear to have been run thru an industrial sewing machine. To back up a bit, when I initially tried to order one of these "quilts" the website told me after I placed the order the one I wanted was not available. I immediately canceled. The next morning I looked to see if they had another I might like and ordered it. Later that day I got confirmation for 2 items. I immediately emailed back that I only wanted one and they let me know I needed to have contacted them with2 hours to change the order. I argued for 3 days that I canceled the 1st order right away and they charged me for 2 and sent me 2 pieces of crap. Then had the audacity to charge me a tip as well. Also I ordered oversized California king. It barely falls over the side of my regular king. I never been so disappointed and taken advantage of.
They are a scam
They are a scam. I bought a beautiful quilt only to see that it was a screenprinted sheet/duvet. They are giving me the runaround. I have turned them into Paypal and hope to get a refund. PLUS they overcharged me vs. what the receipt said! TOTAL SCAMMERS
What a shocking rip off
What a shocking rip off - they blatantly false advertise - everyone should be refunded their money
DO NOT buy from this company
DO NOT buy from this company. I feel like an idiot, and paid over $120 bucks for a literal piece of crap. Customer service was a nightmare an I couldn’t even get a refund because there was “no damage”. This is such a scam, the site should be shut down. Shame on them.
Not what is described and shown
The patchwork quilt we purchased and received is not what is described or shown in photos on the site. The site shows and describes patchwork quilts. But the seller is instead delivering products in which the "patchwork" is actually a single piece of material with a patchwork print. On top of that, the seller added a fee of approximately 10% of the order, and billed it via my PayPal account. This fee was not shown on the final order confirmation.
It’s a scam
It’s a scam. They used stolen photos a hand made dog paw print quilt and shipped me a screen printed one that was nothing like the picture.
I knew I was scammed and would never get a return so I simply threw it away and learned my lesson the hard way.
These are NOT quilts
These are NOT quilts! You know what these remind me of, they are moving blankets that have a printed scene on them.
If you are into roadside velvet Elvis’s, or just want something that you would win from a carnival, buy this….
They will not refund, even if the package has been unopened.
Total scam!
Seriously READ the return and refund BEFORE ordering!!
Seriously READ the return policy!! Paid about $120 for a duvet cover and shams. What was received was basically 2 sheets sewn together with a zipper. The pics on the site allude that the duvet cover is quilted. It is not!!! In reading the companies return policy and how to receive a refund, it is to the discretion of Cozyhome if they will even accept a return and offer a refund. It has to meet specific qualifications. IF they do accept the return for a refund they will NOT issue a full refund for the purchase price (sans shipping costs) of the item. The website says they want you to be happy but sure do business, and have rules governing refunds, that sure seem awfully contrary to them actually wanting you to be happy. Think twice and be informed before you make a purchase from this company.
If I could give them no stars I would
If I could give them no stars I would. I waited 20 days for a printed sheet. It is not a quilt and I spent $157 on garbage. I am so upset. The quality is horrible. This place is a scam. They are not selling what they are advertising. Stay away and save your money
Worst purchase of my life!…
I really wish I would’ve looked at the reviews before I ordered this. It was over $100, and it looks nothing like the one I ordered. It’s a comforter and it’s thinner than any sheets I own. I have never been so disappointed in my life. I’m on social security and have to watch every penny I spend, I had put money up and saved for this, They said they would issue a 10% refund. It feels like a slap to the face.
Wish i would have looked for reviews…
Wish i would have looked for reviews before I ordered. Yes photos in sales ads look "quilted" and what you receive is printed. And what you order is printed in China and THEN shipped so be prepared to wait.
Avoid.
This website should be shut down
This website should be shut down. I echo these other reviews-I purchased a quilt and they sent a cheap, printed duvet. They won’t let me return the product which I spent $140 on and are only offering a 10% refund. Totally unethical. Their whole site communicated unique quilts made for customers and even prompted a tip for the quilters in the check-out. It’s all BS!
I purchased a quilt nothing like that…
I purchased a quilt nothing like that advertise paid $114. They’re stealing photos of real quilts from websites and posting them as their own and trying to duplicate them quality is horrible. They’re made in China do not buy.
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