Cozzyhomes Reviews 342

TrustScore 1 out of 5

1.2

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Customers express widespread dissatisfaction with their orders, citing significant issues with the products they received. Consumers report that the items often look nothing like the advertised photos, with many describing the materials as cheap and of poor quality. People also mention that the products lack filling and are made of flimsy fabric. Additionally, reviewers are unhappy with the quality of the items, noting that the intricate details shown in the pictures are not present in the actual products. Consumers also report problems with refunds, as well as issues with the delivery service, including long shipping times and incorrect orders. Many customers feel they were misled and overcharged, and some consider the company's practices to be fraudulent.

Based on these reviews

Rated 1 out of 5 stars

This is a fraudulent company out of Singapore! They do NOT offer "quilt" products, and refuse to refund your money when the items are not satisfactory. Do not buy from here. Google shouldn't even allo... See more

Rated 1 out of 5 stars

Absolute garbage, not a quilt at all just a cheap piece of fabric with printed design, do not buy anything from this company. They also sell clothing which is exactly the same poor quality fabric wit... See more

Rated 1 out of 5 stars

This website should be shut down. I echo these other reviews-I purchased a quilt and they sent a cheap, printed duvet. They won’t let me return the product which I spent $140 on and are only offering... See more

Rated 1 out of 5 stars

Absolute rubbish- Duvet cover set looks like a beautiful quilted item in the online store but is cheap single sided low quality print. They do no refunds of course, buyer beware, do not purchase from... See more

Rated 1 out of 5 stars

Seriously READ the return policy!! Paid about $120 for a duvet cover and shams. What was received was basically 2 sheets sewn together with a zipper. The pics on the site allude that the duvet cover i... See more

Rated 1 out of 5 stars

Thought I was buying a vibrant quilted duvet cover. It’s just a flat piece of printed fabric And dull colors. Asked for a return refund but they refused saying they only refund if product is damaged.... See more

Rated 1 out of 5 stars

I purchased a quilt nothing like that advertise paid $114. They’re stealing photos of real quilts from websites and posting them as their own and trying to duplicate them quality is horrible. They’re... See more

Rated 1 out of 5 stars

These are NOT quilts! You know what these remind me of, they are moving blankets that have a printed scene on them. If you are into roadside velvet Elvis’s, or just want something that you would wi... See more

Rated 1 out of 5 stars

Total scammers. Ordered a quilt, paid over $200 AUD for it and received a cheap rubbish printed doona cover. They admitted to lying in their description when I contacted them and offered an insulting... See more

Rated 1 out of 5 stars

Ordered suppose to be toilet bowl deodorizer and there are no instructions in English. Everything is in Chinese! You cannot clip the product because they only have 2 flimsy strings, which cannot be fi... See more

Rated 1 out of 5 stars

This website is a complete SCAM. Items never received. Reported to BBB. Save your money and shop in America.

Rated 1 out of 5 stars

Do Not Buy - Items not as represented - bought 2 "patchwork quilts" for gifts. These are thin cheap lightweight moving blankets with wavy stitching and printed images. These look nothing like the... See more

Rated 1 out of 5 stars

I wish I had read these reviews first. They show American women quilting on their website and their address is Wyoming, but they are a Chinese company! I thought I was ordering from a US company. I co... See more

Rated 1 out of 5 stars

This is just another foreign company that is ripping off Americans. I ordered a beautiful, vibrantly-colored bedspread from them but the item that FINALLY arrived looked nothing like the picture. Th... See more

Rated 1 out of 5 stars

The marketing pictures are a far cry from the items they send. "90% cotton" is a 50/50 cotton-poly blend. The intricate quilt stitching depicted is actually a widely spaced machine stitch. I am donati... See more

Rated 1 out of 5 stars

DO NOT buy from this company. I feel like an idiot, and paid over $120 bucks for a literal piece of crap. Customer service was a nightmare an I couldn’t even get a refund because there was “no dama... See more

Rated 1 out of 5 stars

Finally after 3 weeks I received 2 items that were supposed to be quilts. They are 2 sheets sewn together!! There is absolutely no quilting involved. One side is a print which is in no way the col... See more

Rated 1 out of 5 stars

I purchased 1 quilt thinking they were American made. My order was for 89.00 I did not include shipping insurance and other add on fees charged after providing my card number my total was $307 which I... See more

Rated 1 out of 5 stars

I ordered a King size Duvet Set from Cozzyhomes and never received it. Despite multiple attempts to contact them, they failed to help me resolve the issue. To make matters worse, they still charged me... See more

Rated 1 out of 5 stars

I'm afraid to give this cheap looking quilt to friend for birthday. Ordered on 8/23/24, received USPS 9/9/24. Items does not reflect advertised photo on website. Appears to be shipped from... See more

Rated 1 out of 5 stars

The pillow cases were NOTHING like they are represented to be: bright, beautiful, nice stitching. I got a faded printed fabric of the nutcrackers, way oversized, polyester. Just yuck. Buyer beware!!!... See more

Rated 2 out of 5 stars

Ordered two "quilts" for Christmas gifts on Dec 02. One came on Dec 24 One came on Dec 30 While the designs look like the ad photos, these are NOT pieced quilts, but rather summer-weight printed... See more

Rated 1 out of 5 stars

It’s a scam. They used stolen photos a hand made dog paw print quilt and shipped me a screen printed one that was nothing like the picture. I knew I was scammed and would never get a return so I... See more

Rated 1 out of 5 stars

DO NOT BUY FROM COZZYHOMES. When I ordered I only wanted one quilt. The order did not allow me to review it before Entering it and it confirmed sending 2! I immediately emailed them and ofcourse got... See more

Rated 1 out of 5 stars

If there were a way to give negative stars we would. Terrible disappointment when receiving blanket not a quilt at all. The pictures on the site are extremely misleading. We too ordered a beautiful ki... See more

Rated 1 out of 5 stars

They are a scam. I bought a beautiful quilt only to see that it was a screenprinted sheet/duvet. They are giving me the runaround. I have turned them into Paypal and hope to get a refund. PLUS they... See more

Rated 1 out of 5 stars

I ordered a quilt then noticed I was paying a LOT more than advertised with the shipping costs. I tried to cancel but their policy they claim, is that you must cancel within TWO HOURS. I then wrote to... See more

Rated 1 out of 5 stars

Literally a cheap piece of printed fabric with sewing machine marks in it. Not at all a quilt. Then when trying to return they're stating that ALL orders are custom-made & cannot be returned. Pathetic... See more

Rated 1 out of 5 stars

I ordered a quilt, it took more than one month, then I am told that the address was not correct as missing the apt number,it’s a small building and the names are outside the door at street level, yo... See more

Rated 1 out of 5 stars

Fraud, fraud, fraud. They have stolen $123.44 from me. I have litigation claims against them. I returned their horrible product and they are refusing to refund my money. Instead the continue to send... See more

Rated 1 out of 5 stars

I really wish I would’ve looked at the reviews before I ordered this. It was over $100, and it looks nothing like the one I ordered. It’s a comforter and it’s thinner than any sheets I own. I have nev... See more

Rated 1 out of 5 stars

I ordered exactly one month ago and product still hasn't arrived. When I placed order, I didn't realize I was ordering from China. According to tracking, it was in my town at USPS a day ago and now it... See more

Rated 1 out of 5 stars

This company is not legit. Received curtains, described as blackout thermal curtains. By far not blackout or thermal. Tried to return, this is the response I received from customer service. "We're s... See more

Rated 1 out of 5 stars

I definitely wouldn’t recommend this company due to buy a quilt / blanket they are not American made !!!! It’s over seas made and it is so poorly made it looks like a unexpected person just printed ou... See more

Rated 1 out of 5 stars

What a shocking rip off - they blatantly false advertise - everyone should be refunded their money

Rated 1 out of 5 stars

I would give no stars. This site is a scam. Their quilts are cheap, definitely not worth the money they charge. DO NOT PURCHASE ANYTHING FROM THIS COMPANY! Complete crap. The won’t accept returns... See more

Rated 1 out of 5 stars

Wish i would have looked for reviews before I ordered. Yes photos in sales ads look "quilted" and what you receive is printed. And what you order is printed in China and THEN shipped so be prepared... See more

Rated 1 out of 5 stars

I was sold (and bought) a three dimensional 14x72 runner. Immediately upon receiving it, I wrote and wanted to return. It looks NOTHING like the pictures. It was flat (tiny quilted in a petal),... See more

Rated 1 out of 5 stars

Wow! I wish I saw these before I ordered! I received a flat cheap print duvet like others. Definitely not as advertised. How can they keep ripping off people?

Rated 1 out of 5 stars

Stay away from this company!!!! Their products are false and photos do not represent what is sent. I paid $150. for a quilt duvet cover set and that what was shown and I received a sheet with a print... See more

Rated 1 out of 5 stars

These are NOT quilts and will not return or refund. After a month of waiting for this, it arrived and is a cheap sheet material.

Rated 1 out of 5 stars

Ordered the sleeping cat quilt. Was shipped a cheap Chinese copy instead. Total garbage! Total waste of money. What a scam!

Rated 1 out of 5 stars

If I could give them no stars I would. I waited 20 days for a printed sheet. It is not a quilt and I spent $157 on garbage. I am so upset. The quality is horrible. This place is a scam. They are not s... See more

Rated 1 out of 5 stars

The patchwork quilt we purchased and received is not what is described or shown in photos on the site. The site shows and describes patchwork quilts. But the seller is instead delivering products in w... See more

Rated 1 out of 5 stars

This is described as a quilt but in fact it's a 3d print on fabric. Not a quilt. Complete misrepresentation and fraud. I turned them in and got my money back from American Express and they have been h... See more

Rated 1 out of 5 stars

This Cozzyhomes company is engaged in fraud. I ordered a white table runner, they sent a dark grey item. I contacted support@cozzyhomes dot com. They sent a response that essentially said the grey run... See more

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Company details

  1. Bedding Store
  2. Decoration and Interior Design Store
  3. Home Goods Store
  4. Online Marketplace

Written by the company

Cozzyhomes started the idea of creating custom and unique products that satisfy all your requirements. This mission impacts positively ourselves and the people around us. The core value that we want to bring is the new design and above all, the satisfaction of the customers about the product.


Contact info

1.2

Bad

TrustScore 1 out of 5

342 reviews

5-star
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1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars

I sure wish I had checked reviews…

I sure wish I had checked reviews before spending money at this place!! Fraud! DO NOT DO NOT DO NOT buy anything from this place in CHINA! No tracking information, total hot air in response to any emails, and no refund or responds to a refund request. Your money is just gone. I've read other reviews that people received bad products, but I didn't even receive a product. My money was just taken. Report this place and publicize the hell out of them so no one else buys from here!

October 2, 2025
Unprompted review
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Rated 1 out of 5 stars

*****DO NOT PURCHASE *****

*****DO NOT PURCHASE *****
This company is fraudulent and places fake pictures in their adds. I have included their response to my complaint. The picture of the product was nothing like what I received, I was sent a low quality blurry print of what they advertised.

We sincerely apologize for the less-than-ideal experience you had. The images displayed on our website are meant to be a symbolic representation of the product design and pattern. While we strive to ensure that the final product closely matches the advertised image, slight variations in production techniques or appearance may occur. Every customer has their own expectations, and while we strive to satisfy everyone, we understand that we cannot meet all preferences.

Please note that we only offer refunds or replacements for cases involving defects or incorrect designs. We hope for your understanding regarding our policy.

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible quality- a scam not a quilt…

Terrible quality- a scam not a quilt just printed items. I wish I saw this site for reviews before. They don’t even do returns and theirs no way to keep them accountable for false advertising… this site should be banned.

October 19, 2025
Unprompted review
Rated 1 out of 5 stars

Product not as described

Product not as described. Unable to return for refund. Did not receive product until I put a stop payment on my credit card.
DO NOT Buy anything from this company

October 18, 2025
Unprompted review
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Rated 1 out of 5 stars

Bait and switch

Finally after 3 weeks I received 2 items that were supposed to be quilts. They are 2 sheets sewn together!! There is absolutely no quilting involved. One side is a print which is in no way the colors advertised on the website. There is no filling between the sheets therefore they weigh next to nothing, and appear to have been run thru an industrial sewing machine. To back up a bit, when I initially tried to order one of these "quilts" the website told me after I placed the order the one I wanted was not available. I immediately canceled. The next morning I looked to see if they had another I might like and ordered it. Later that day I got confirmation for 2 items. I immediately emailed back that I only wanted one and they let me know I needed to have contacted them with2 hours to change the order. I argued for 3 days that I canceled the 1st order right away and they charged me for 2 and sent me 2 pieces of crap. Then had the audacity to charge me a tip as well. Also I ordered oversized California king. It barely falls over the side of my regular king. I never been so disappointed and taken advantage of.

October 5, 2025
Unprompted review
Rated 1 out of 5 stars

They are a scam

They are a scam. I bought a beautiful quilt only to see that it was a screenprinted sheet/duvet. They are giving me the runaround. I have turned them into Paypal and hope to get a refund. PLUS they overcharged me vs. what the receipt said! TOTAL SCAMMERS

October 3, 2025
Unprompted review
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Rated 1 out of 5 stars

DO NOT buy from this company

DO NOT buy from this company. I feel like an idiot, and paid over $120 bucks for a literal piece of crap. Customer service was a nightmare an I couldn’t even get a refund because there was “no damage”. This is such a scam, the site should be shut down. Shame on them.

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Not what is described and shown

The patchwork quilt we purchased and received is not what is described or shown in photos on the site. The site shows and describes patchwork quilts. But the seller is instead delivering products in which the "patchwork" is actually a single piece of material with a patchwork print. On top of that, the seller added a fee of approximately 10% of the order, and billed it via my PayPal account. This fee was not shown on the final order confirmation.

September 24, 2025
Unprompted review
Rated 1 out of 5 stars

It’s a scam

It’s a scam. They used stolen photos a hand made dog paw print quilt and shipped me a screen printed one that was nothing like the picture.

I knew I was scammed and would never get a return so I simply threw it away and learned my lesson the hard way.

September 3, 2025
Unprompted review
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Rated 1 out of 5 stars

These are NOT quilts

These are NOT quilts! You know what these remind me of, they are moving blankets that have a printed scene on them.
If you are into roadside velvet Elvis’s, or just want something that you would win from a carnival, buy this….
They will not refund, even if the package has been unopened.
Total scam!

September 18, 2025
Unprompted review
Rated 1 out of 5 stars

Seriously READ the return and refund BEFORE ordering!!

Seriously READ the return policy!! Paid about $120 for a duvet cover and shams. What was received was basically 2 sheets sewn together with a zipper. The pics on the site allude that the duvet cover is quilted. It is not!!! In reading the companies return policy and how to receive a refund, it is to the discretion of Cozyhome if they will even accept a return and offer a refund. It has to meet specific qualifications. IF they do accept the return for a refund they will NOT issue a full refund for the purchase price (sans shipping costs) of the item. The website says they want you to be happy but sure do business, and have rules governing refunds, that sure seem awfully contrary to them actually wanting you to be happy. Think twice and be informed before you make a purchase from this company.

September 22, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give them no stars I would

If I could give them no stars I would. I waited 20 days for a printed sheet. It is not a quilt and I spent $157 on garbage. I am so upset. The quality is horrible. This place is a scam. They are not selling what they are advertising. Stay away and save your money

September 19, 2025
Unprompted review
Rated 1 out of 5 stars

Worst purchase of my life!…

I really wish I would’ve looked at the reviews before I ordered this. It was over $100, and it looks nothing like the one I ordered. It’s a comforter and it’s thinner than any sheets I own. I have never been so disappointed in my life. I’m on social security and have to watch every penny I spend, I had put money up and saved for this, They said they would issue a 10% refund. It feels like a slap to the face.

September 19, 2025
Unprompted review
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Rated 1 out of 5 stars

Wish i would have looked for reviews…

Wish i would have looked for reviews before I ordered. Yes photos in sales ads look "quilted" and what you receive is printed. And what you order is printed in China and THEN shipped so be prepared to wait.
Avoid.

September 10, 2025
Unprompted review
Rated 1 out of 5 stars

This website should be shut down

This website should be shut down. I echo these other reviews-I purchased a quilt and they sent a cheap, printed duvet. They won’t let me return the product which I spent $140 on and are only offering a 10% refund. Totally unethical. Their whole site communicated unique quilts made for customers and even prompted a tip for the quilters in the check-out. It’s all BS!

September 12, 2025
Unprompted review
Rated 1 out of 5 stars

I purchased a quilt nothing like that…

I purchased a quilt nothing like that advertise paid $114. They’re stealing photos of real quilts from websites and posting them as their own and trying to duplicate them quality is horrible. They’re made in China do not buy.

September 12, 2025
Unprompted review

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