United States
Review of Forever Gifts
Reply from Forever Gifts
The case is not ordered from our company forevergifts.com located in California. We do not sell phone cases. You purchased from foreverygift.com which is located in China. Please check your order details and you should see the company website. Please make sure pay attention how the websites spelled forevergifts.com vs forevrygift.com
Review of Woof Pet Inc
Bought the starter pack for my pup from the Woof store on Amazon. Under supervision, he destroyed the pupsicle in under 15 minutes. When I reached out to customer service I was given a lecture on supervising my dog, and to reach out to Amazon for help. Many thanks for that lovely little run around. What I had hoped would be a great enrichment activity for my dog was not only a waste of time and money, but dangerous.
Edit to respond to Woof:
Your copy/paste response is just one more indication that you do not back your own product; and that other consumers should not make my mistake.
Reply from Woof Pet Inc
Hi Alisha,
Thank you for your feedback, although I'm so sorry to hear that your experience hasn't been the best! At the moment, Woof purchases made on Amazon are subject to Amazon's own support and return policy. This is because Amazon has a separate ordering system and does not grant Woof access to your order or payment to issue a refund/replacement.
We hope that will change in the future to enable us to offer more support and benefits to our customers, regardless of which retailer the purchase comes from. Thank you for your understanding!
