Forever Gifts Reviews 87

TrustScore 2 out of 5

1.8

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers express significant dissatisfaction with various aspects of their purchases. Many consumers report that the items they received did not match the online descriptions, particularly regarding the quality and appearance of products like phone cases and personalized jewelry. Several reviewers also highlight issues with orders, noting discrepancies in engraving details and color. Additionally, people report negative experiences related to refunds, delivery services and customer contact. A number of consumers mention difficulties in obtaining full refunds, especially for personalized items, and express frustration with long shipping times and a lack of order tracking updates. Many reviewers describe poor communication and unhelpful responses from customer service, further compounding their disappointment.

Based on these reviews

Rated 1 out of 5 stars

I ordered a Georgia Bulldog Crown liquor bottle for my husband. When it arrived it was a lot smaller than it looked like on the website and did not come with crown. I emailed 7 times with horrible cus... See more

Rated 1 out of 5 stars

i bought a holster and belt and the picture was of a holster and belt that was a thick leather look, when i got it in it was a worthless piece of junk. it does not hold the pistol well and i don't th... See more

Rated 1 out of 5 stars

They are scammers. They are responding to every single review saying this person never ordered with them and bad mouthing another company ( who might even send genuine products) Please thoroug... See more

Company replied

Rated 1 out of 5 stars

I received the wrong item try to return. They will not get an address from them and this is their response when I emailed. 1st We're very sorry for the inconvenience. We're will... See more

Rated 1 out of 5 stars

Avoid this company at all costs, scammers with broken promises and items that just don't arrive. Paypal are as much to blame letting this company run under their banner but obviously they benefit gre... See more

Company replied

Rated 1 out of 5 stars

I was a bad consumer and didn't check these out. The product I ordered ( a coat hook with a rabbit head) turned out to be a hook and a separate cheap wearable pin with a rabbit pin. Scam. Stay... See more

Rated 1 out of 5 stars

Stay away from them!!!! I purchased a custom made item, for my wedding, even Paid EXTRA for the so called "Rush shipping ", e-mailed them numerous times, with the status of of my order, since the t... See more

Company replied

Rated 1 out of 5 stars

I purchased an engraved pocketwatch for my friend's birthday. I ordered it 4 months in advance. It arrive one month before I needed it which was fine but the engraving was awful; had huge scratches... See more

Rated 1 out of 5 stars

I ordered a CROCHET HOODIE, IN DARK PURPLE….. INSTEAD I GOT A LILAC(not even on the colour chart) too big, and NOTHING LIKE THE PHOTOS ON THE WEBSITE, NOW IM BEING TOLD THAT I HAVE TO PAY for THE retu... See more

Company replied

Rated 1 out of 5 stars

Absolutely awful service. No communication to say the product is delayed. After waiting 3 weeks and me contacting them, I'm told the product is still in design and would be a further 2 weeks. I requ... See more

Company replied

Rated 1 out of 5 stars

How do I give a zero rating . I paid $58 for a baseball game including special delivery of 4-6 days . It has been 11 days and nothing . I messaged them a week ago and they sent a tracking number but I... See more

Company replied

Rated 1 out of 5 stars

Purchased a Halloween 3D phone case and received a print image with a slightly textured cover that looks awful. Absolute waste of money. Attempting to return it but the return policy is not very good.... See more

Company replied

Rated 1 out of 5 stars

Ordered product on March 3rd and paid extra for expedited shipping. After a couple weeks I emailed them about when to expect. Was told they were starting production in a few weeks. I finally got the... See more

Company replied

Rated 1 out of 5 stars

Product was adverised as linen with stitched lettering. It was made of cheap fleece woth stamped lettering. Refused to refund except for 20% of the price. Do not order from these scammers.

Company replied

Rated 1 out of 5 stars

Terrible product. I bought personalized Easter eggs for my kids that looked like wooden, engraved eggs. The product I received was a generic, plastic egg, with stick on letters for my kids names. The... See more

Company replied

Rated 1 out of 5 stars

I ordered a gift for Christmas on December 17. They had the option to pay $28 for expedited shipping which guarantees shipping in 2-4 days. I heard nothing from them until they finally shipped my gift... See more

Company replied

Rated 1 out of 5 stars

I’m very disappointed with my recent order and the customer service experience. I ordered a 4.3-inch stamp, but received a 2-inch stamp instead—a completely different size. There was no notice, ex... See more

Company replied

Rated 1 out of 5 stars

I ordered a Halloween 3D pumpkin phonecase from this company. It said 11 - 18 business days to arrive, I ordered it 09/09/2024 and received it 18/10/2024, which is almost double the business days. Whe... See more

Company replied

Rated 1 out of 5 stars

Don't go to this place. We requested some personalized rings and they came too big-we had to pay extra to send them back, so they could tell us that they don't replace customized items. We feel robb... See more

Rated 1 out of 5 stars

BEWARE of this seller. The item ordered was not as described. It was a coat hanger with my daughters married name to hang her wedding dress. You could not make out the name it looked nothing like what... See more

Company replied

Rated 1 out of 5 stars

The item was sent 2 weeks later than the order previously had stated. We returned the package unopened to the PO. Now ForeverGifts (from China) says they’ll see about a refund… and they’ll only re... See more

Company replied

Rated 1 out of 5 stars

Ordered an item December 2020 and received it promptly, although defective. I have not yet received the replacement but did receive an email saying a replacement would be processed. Hoping to see th... See more

Rated 1 out of 5 stars

I purchased a holster from ForeverGifts.com that in the pictures, looked like one I purchased last year from India, for around the same price. Well this one showed up today looking like it was stampe... See more

Company replied

Rated 1 out of 5 stars

Horrible service!! The product itself was lovely and what it was described as. I had brought this little calendar dated plaque for my daughters wedding, had it all marked 12th July and ordered th... See more

Company replied

Rated 1 out of 5 stars

On line shoping for very important gift. Two thin bands on in rose gold the other in silver. I found a perfect set, ordered one with a name in graved (+20. for engraving on each) the other with a... See more

Rated 1 out of 5 stars

Do not use Forevery Gift. Horrible customer service. I ordered hats for $260.00 dollars. They arrived the incorrect color, and smashed. Some hats had a small hole on the bill. They wouldn’t refund-... See more

Company replied

Rated 1 out of 5 stars

Please do NOT order from this company. I cancelled my order within 24 hrs and they want to charge me 30% restocking fee and SHIPPING costs . I haven't even received the item .

Company replied

Rated 1 out of 5 stars

Don’t buy from these. I bought a makeup bag for my friend which was supposed to be leather and embroidered. It is cheap vinyl and the letters are printed on. Totally false advertising. I wish I had re... See more

Company replied

Rated 1 out of 5 stars

I want to apologize for my poor review of the wrong company. Thank you Forever Gifts for the clarification! The company that deserves the poor review is foreverygift!!

Company replied

Rated 1 out of 5 stars

I ordered a necklace for my aunt. Not only is it just a huge smudge instead of a photo of her dog, it took 3 weeks longer to deliver than it said it would. It turned out super ugly and I'm just extrem... See more

Rated 1 out of 5 stars

I ordered zippo lighters paid 64 dollars they took that rite away and never sent a confirmation number or delivery date I placed this order March 5th I will never order from them again its a scam

Rated 1 out of 5 stars

Order a package for my daughter, never received , was told to check with post office and noting was found, DO NOT PURCHASE !!!

Company replied

Rated 1 out of 5 stars
Verified

Tracking stopped updating after the order left Los Angeles. it never came and I keep getting emails to ask me to review the item..

Rated 1 out of 5 stars

order a spoon and a phone case and it has been a month and nothing no email etc. Then I receive an email that it is on the way and I was given a way to track the order. when I tried to track the orde... See more

Company replied

Rated 1 out of 5 stars

I ordered a medical bracelet through MedicalTags.com but ForeverGifts,com is their vendor. The packages I got in the mail came from them. Since there's no way to review... See more

Rated 1 out of 5 stars

I ordered a golf ball stamp paid $23.00 which included shipping from CHINA. I took 2 weeks to arrive. The golf ball stamp was dried out no ink supplied as advertised. Also as advertised make of ble... See more

Company replied

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Company details

  1. Jewelry Engraver
  2. Costume Jewelry Shop
  3. Online Marketplace

Information provided by various external sources

Forevergifts Specializes in Custom Personalized Engraved Gifts for Men, Women & Teachers. Inexpensive Promise Rings, Pocket Knives, Cufflinks & Medical Bracelets. Call 1.888.496-6530 to order yours now!


Contact info

1.8

Poor

TrustScore 2 out of 5

87 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 77% of negative reviews

Typically takes over 1 month to reply


Rated 1 out of 5 stars

Not as described, no expedited shipping as paid for

Ordered product on March 3rd and paid extra for expedited shipping. After a couple weeks I emailed them about when to expect. Was told they were starting production in a few weeks. I finally got the book I ordered and it was nothing like what was in the picture or description. There was no clasp, no dexkeled edge paper and no pen, which was all in the description. It's just a normal journal with my name on it. Very dissatisfied. They post beautiful pictures and descriptions but do not deliver

April 12, 2025
Unprompted review
Forever Gifts logo

Reply from Forever Gifts

Thank you for your review. After thoroughly checking our records, we can confirm that no order was placed with ForeverGifts.com, and the item you referenced is not something we sell.

It appears your review was intended for a different company—possibly ForeveryGift.com, which is based in China. We’d like to clarify that ForeverGifts.com is a U.S.-based company located in California, and we have no connection or affiliation with ForeveryGift.com or their products.

We kindly ask that you double-check your order confirmation and consider updating or removing your review, as it does not reflect an experience with our company.

If you have any questions or need assistance, please feel free to reach out. We're happy to help.

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Rated 1 out of 5 stars

order a spoon and a phone case and it…

order a spoon and a phone case and it has been a month and nothing no email etc. Then I receive an email that it is on the way and I was given a way to track the order. when I tried to track the order, it said no such order, but they took my money. I have reached out but no answer.

March 30, 2025
Unprompted review
Forever Gifts logo

Reply from Forever Gifts

Thank you for your review. After thoroughly checking our records, we can confirm that no order was placed with ForeverGifts.com, and the item you referenced is not something we sell.

It appears your review was intended for a different company—possibly ForeveryGift.com, which is based in China. We’d like to clarify that ForeverGifts.com is a U.S.-based company located in California, and we have no connection or affiliation with ForeveryGift.com or their products.

We kindly ask that you double-check your order confirmation and consider updating or removing your review, as it does not reflect an experience with our company.

If you have any questions or need assistance, please feel free to reach out. We're happy to help.

Rated 1 out of 5 stars

engraved pocketwatch

I purchased an engraved pocketwatch for my friend's birthday. I ordered it 4 months in advance. It arrive one month before I needed it which was fine but the engraving was awful; had huge scratches all over it and a LARGE gouge mark apparently from the vice to hold it. Company apologied and said they'd send one out to replace it and here we are 2 months later and no replacement or response to numerous emails. Bad company, unresponsive customer service and not reputable at all. DO NOT USE!

January 24, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a CROCHET HOODIE

I ordered a CROCHET HOODIE, IN DARK PURPLE….. INSTEAD I GOT A LILAC(not even on the colour chart) too big, and NOTHING LIKE THE PHOTOS ON THE WEBSITE, NOW IM BEING TOLD THAT I HAVE TO PAY for THE return costs MYSELF.? And it’s damaged, why purchase something like this just to get an OVERSIZED ordinary hoodie??

March 25, 2025
Unprompted review
Forever Gifts logo

Reply from Forever Gifts

Thank you for your review. After thoroughly checking our records, we can confirm that no order was placed with ForeverGifts.com, and the item you referenced is not something we sell.

It appears your review was intended for a different company—possibly ForeveryGift.com, which is based in China. We’d like to clarify that ForeverGifts.com is a U.S.-based company located in California, and we have no connection or affiliation with ForeveryGift.com or their products.

We kindly ask that you double-check your order confirmation and consider updating or removing your review, as it does not reflect an experience with our company.

If you have any questions or need assistance, please feel free to reach out. We're happy to help.

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Rated 1 out of 5 stars

Please do NOT order from this company

Please do NOT order from this company. I cancelled my order within 24 hrs and they want to charge me 30% restocking fee and SHIPPING costs . I haven't even received the item .

February 24, 2025
Unprompted review
Forever Gifts logo

Reply from Forever Gifts

Thank you for your review. After thoroughly checking our records, we can confirm that no order was placed with ForeverGifts.com, and the item you referenced is not something we sell.

It appears your review was intended for a different company—possibly ForeveryGift.com, which is based in China. We’d like to clarify that ForeverGifts.com is a U.S.-based company located in California, and we have no connection or affiliation with ForeveryGift.com or their products.

We kindly ask that you double-check your order confirmation and consider updating or removing your review, as it does not reflect an experience with our company.

If you have any questions or need assistance, please feel free to reach out. We're happy to help.

Rated 1 out of 5 stars

The item was sent 2 weeks later than…

The item was sent 2 weeks later than the order previously had stated. We returned the package unopened to the PO. Now ForeverGifts (from China) says they’ll see about a refund… and they’ll only return a portion for a “stocking fee”.
Bad company.
Linda C

January 11, 2025
Unprompted review
Forever Gifts logo

Reply from Forever Gifts

Thank you for your review. After thoroughly checking our records, we can confirm that no order was placed with ForeverGifts.com, and the item you referenced is not something we sell.

It appears your review was intended for a different company—possibly ForeveryGift.com, which is based in China. We’d like to clarify that ForeverGifts.com is a U.S.-based company located in California, and we have no connection or affiliation with ForeveryGift.com or their products.

We kindly ask that you double-check your order confirmation and consider updating or removing your review, as it does not reflect an experience with our company.

If you have any questions or need assistance, please feel free to reach out. We're happy to help.

Rated 1 out of 5 stars

Delayed shipping, horrible customer service

I ordered a gift for Christmas on December 17. They had the option to pay $28 for expedited shipping which guarantees shipping in 2-4 days. I heard nothing from them until they finally shipped my gift 20 days later on January 6. When I reached out to customer service to be refunded for my expedited shipping, they just kept replying that they don't deal with shipping and they can't help me. When I continued to ask who I could talk to for the shipping because they didn't give me the service that I paid for, they just kept replying that they can't do anything because someone else does shipping.

January 9, 2025
Unprompted review
Forever Gifts logo

Reply from Forever Gifts

Thank you for your review. After thoroughly checking our records, we can confirm that no order was placed with ForeverGifts.com, and the item you referenced is not something we sell.

It appears your review was intended for a different company—possibly ForeveryGift.com, which is based in China. We’d like to clarify that ForeverGifts.com is a U.S.-based company located in California, and we have no connection or affiliation with ForeveryGift.com or their products.

We kindly ask that you double-check your order confirmation and consider updating or removing your review, as it does not reflect an experience with our company.

If you have any questions or need assistance, please feel free to reach out. We're happy to help.

Rated 1 out of 5 stars

Avoid this company at all costs

Avoid this company at all costs, scammers with broken promises and items that just don't arrive. Paypal are as much to blame letting this company run under their banner but obviously they benefit greatly from all the finance these scammers turnover...Paypal should be held responsible for also ripping trusted customers. Shame on you!!!

December 14, 2024
Unprompted review
Forever Gifts logo

Reply from Forever Gifts

Thank you for your review. After thoroughly checking our records, we can confirm that no order was placed with ForeverGifts.com, and the item you referenced is not something we sell.

It appears your review was intended for a different company—possibly ForeveryGift.com, which is based in China. We’d like to clarify that ForeverGifts.com is a U.S.-based company located in California, and we have no connection or affiliation with ForeveryGift.com or their products.

We kindly ask that you double-check your order confirmation and consider updating or removing your review, as it does not reflect an experience with our company.

If you have any questions or need assistance, please feel free to reach out. We're happy to help.

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Rated 5 out of 5 stars

Amazing Quality

I ordered a ring as an anniversary gift. It was just like the picture and the engraving was beautiful as well. It came earlier than expected, which was great. Overall great product, and I will definitely be purchasing from them again

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great quality engraving

I recently ordered a ring for mine and my girlfriend's anniversary and I couldn't be happier with how it came out. The engraving is beautifully done and it arrived so quickly. I ordered the ring this weekend and it arrived in 3 days. I am very satisfied with my purchase and I would happily order from them again.

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

I couldn’t be happier with my…

I couldn’t be happier with my experience with Forever Gifts. From start to finish, they exceeded my expectations in every way. Their selection of custom engraving gifts is truly impressive. Everything from elegant keepsakes to functional everyday items, all customizable to make them truly unique. I was able to get a nice personalized ring and neckless for my girlfriend and the entire process was simple and easy, Ill definitely be coming back and I recommend everyone to try this place out.

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Apologies

Apologies. Review was meant for FOREVERYGIFT.COM. Have tried to update on Trust pilot request. Just getting a 404 message

November 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent and trustworthy gifts

I've bought from this company multiple times and every experience has been great. I've bought rings, pens, even wallets and everything has come out wonderfully. Even if there is a mistake, their customer service has been quick to respond and offer me a replacement free of charge or a refund. I would highly recommend ordering from them if you are ever in need of a nice gift. In regards to the negative review below, I believe there is another website named Foreverygift.com that is impersonating, please check to see if you are on the right website because I can assure you that forevergifts.com will not disappoint!

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

Beware of the Difference: This is Forevergifts, NOT Foreverygift.com

Beware of the Difference: This is Forevergifts.com NOT Foreverygift.com

This is Forevergifts.com, a legitimate family-owned business based in California. The negative reviews below appear to be from a different, scam website—Foreverygift.com. Forevergifts does not sell 3D phone cases or other questionable items; they’re a reputable business with quality products and reliable service. Make sure you’re on the right website to avoid any confusion. We have submitted a claim with Trustpilot and will legally pursue this issue.

October 30, 2024
Unprompted review
Rated 1 out of 5 stars

Wrong Company

I want to apologize for my poor review of the wrong company. Thank you Forever Gifts for the clarification! The company that deserves the poor review is foreverygift!!

October 30, 2024
Unprompted review
Forever Gifts logo

Reply from Forever Gifts

We want to clarify that the item you reviewed was not purchased from our company, ForeverGifts.com. It appears you may have bought the product from a different company with a similar name, ForeveryGift.com, which is likely based overseas in China.

ForeverGifts.com takes pride in delivering high-quality products and excellent service to our customers, and we are here to help if you ever shop with us in the future. Please feel free to contact us if you need any further assistance.

Rated 1 out of 5 stars

Purchased a Halloween 3D phone case and…

Purchased a Halloween 3D phone case and received a print image with a slightly textured cover that looks awful. Absolute waste of money. Attempting to return it but the return policy is not very good. These companies are going to lead to the need for new consumer protection laws on horrible cheap knock offs being sold to people. I wish there was a way to see these ratings or to see where your purchase is coming from more easily. I would never have wasted my time or money on this.

October 29, 2024
Unprompted review
Forever Gifts logo

Reply from Forever Gifts

We want to clarify that the item you reviewed was not purchased from our company, ForeverGifts.com. we do not sell or ever sold 3D phone cases. It appears you may have bought the product from a different company with a similar name, ForeveryGift.com, which is likely based overseas in China.

ForeverGifts.com takes pride in delivering high-quality products and excellent service to our customers, and we are here to help if you ever shop with us in the future. Please feel free to contact us if you need any further assistance.

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Rated 1 out of 5 stars

Scam

I ordered a Halloween 3D pumpkin phonecase from this company. It said 11 - 18 business days to arrive, I ordered it 09/09/2024 and received it 18/10/2024, which is almost double the business days. When the product arrived, it was just a print of the image on a basic phonecase. I have emailed back wanting a refund or the phonecase I should have received. In the photos, it clearly shows the image and phonecase is very 3D, so it means this product must exist, but it's not being sold by these guys, who are just printing the image with a bit of texture to give it a fake 3D effect. I will never buy from them again and looking at all other reviews, they should be wiped out of the online retail world. How Instagram and other social media platforms actually advertises these companies should be illegal as well. Avoid at all costs I would say

October 18, 2024
Unprompted review
Forever Gifts logo

Reply from Forever Gifts

We want to clarify that the item you reviewed was not purchased from our company ForeverGifts.com, we do not sell or ever sold 3D pumpkin phone cases. It appears you may have bought the product from a different company with a similar name, ForeveryGift.com, which is likely based overseas in China.

ForeverGifts.com takes pride in delivering high-quality products and excellent service to our customers, and we are here to help if you ever shop with us in the future. Please feel free to contact us if you need any further assistance.

Rated 1 out of 5 stars

Mistake

My bad!!!!!

August 28, 2024
Unprompted review
Forever Gifts logo

Reply from Forever Gifts

The case is not ordered from our company forevergifts.com located in California. We do not sell phone cases. You purchased from foreverygift.com which is located in China. Please check your order details and you should see the company website. Please make sure pay attention how the websites spelled forevergifts.com vs forevrygift.com

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