I’m very disappointed with my recent…
I’m very disappointed with my recent order and the customer service experience. I ordered a 4.3-inch stamp, but received a 2-inch stamp instead—a completely different size. There was no notice, explanation, or communication beforehand.
When I contacted customer service, I was told the correct size was out of stock and they could only offer a 50% refund. I don’t understand how a company can knowingly ship the wrong item without asking the customer first, and then not issue a full refund for a product I didn’t order or agree to receive.
This was not a small mistake—it reflects poor handling and lack of transparency. I expected much better and unfortunately can’t recommend them based on this experience.
Reply from Forever Gifts
⚠️ This review is for a different company — not ForeverGifts.com in California."
We are ForeverGifts.com, located in California, USA, and we are not affiliated with or connected to ForeverYGift.com in China. The product mentioned in this review is not sold on our website and has never been part of our inventory. Most likely, the purchase was made from ForeverYGift.com in China, which is a completely separate business. Some customers have mistakenly left reviews here for orders placed with that other company. This review does not reflect our products, service, or customer experience. If your order was from ForeverYGift.com (China), please contact them directly for assistance. ForeverGifts.com is proud to offer high-quality personalized gifts and excellent customer service for our California and U.S.-based customers.