The team is very helpful and polite. However, the delivery date on the website did not match the date given by the team. When we purchased the bike (Engwe L20) on the website, it was shown in stock, b... See more

The delivery was quick, but there was an issue with the rear brake cable, which turned out to be damaged. After reaching out to them, they promptly sent a replacement brake along with compensation... See more

Great bike. Got it delivered ensembled. Wished they give me some info how to start the bike. Fir deluvery only contact via whatsapp. Made it complecated when we had miscommunication

Quick delivery, almost a good bike but i hoped it had a rear seat for passenger

Excellent bike. I ordered it on Saturday, and it arrived on Wednesday. I ordered it assembled, and the build was excellent. It's very pleasant to ride, it pulls forward very well, аnd the appearance... See more

Best! They have amazing fat bikes. My purchase was pretty quick and smooth, they let me test drive, gave me tips and tricks of the bike. Colour options, accessories have great deal. I would currently... See more

Surfing through the websit of the fatbikeskopen.nl was great, easy and smooth, and I like the fact that you dont have to look for long before you find what you're looking for I like the fact that the... See more

BEWARE of this company when a buying a bike online. They are in no way connected to physical stores. They only take the payment, but dont deliver any bike. I have been waiting for my bike more than 2... See more

Hello 👋 I bought bikes for the whole family in this company, everyone is very happy and surprised that for such an affordable price you can get a really good, fast and durable Electric Bike, it's ama... See more

I had bought a bike with them two months ago, delivery was 1 week after purchase and day later than announced, that was still ok,since I could talk with someone on the phone and felt reassured. The fa... See more

Excellent service! The team was very professional and responsive throughout the entire process. Communication was clear and prompt, and they went above and beyond by offering a free upgrade when there... See more

Everything went okay as far as keeping track of the order, all the way to delivery. The only thing that could be better is that the site told me if i deliver before a certain time, i would get my bike... See more

I only had some technical questions and they very quick and patient with the response and gave straightforward information, even though I didn't buy or ordered anything, just great service, ik h... See more

Delivery was fast and all but I didn't get all items with bike what i ordered and what I will pay..., there was missing: Kettingslot - Art 3 - LOCK-R × 1Schijfremslot - LOCK-R × 1, nobody respons on... See more

Thank you. I was surprised... Sonic delivery. I ordered on Thursday evening and received the bike on Saturday. Kudos to the courier.- Pakiet XXL. I wrote him where to leave the parcel. did the job per... See more

The bike deserves 5 stars. The order took a little longer to be fulfilled, but I expected it would take up to five weeks, and that’s exactly what happened. I must admit, I panicked a bit af... See more

What was delivered was not exactly what I had ordered (received un-mounted bike + lock + phone holder instead of mounted bike). I informed the Service Center yesterday who had to call me back the same... See more

Great service, After a mixup with the order, which was myown fault, the bike was delivered the next day as promised. Tracking was good and the driver called me half an hour before delivery, exce... See more

Though there was a delay, the bike arrived within a week and a half. The delivery person was able to answer my questions and gave advice to keep the battery from failing too soon. The color is better... See more

Super helpful, amazing bike. Bought the ENGWE L20, went to the store twice to make sure it was the right bike, got home, ordered it online and picked it up at the store just an hour later! Costumer s... See more

At the beginning, I was a little concerned because I did not receive any response from them about whether everything was okay with my order. However, on the second day, everything was perfect. They re... See more

I ordered a fatbike with assembly service. Within 2 days I received my fully assembled fatbike. Thank you for this.

On the website it says if you order before 18:00 today, the next day it will be sent. However, when I ordered a bike, I got an email the next day that the bike will be sent 6 days later. It is not a... See more

Extra customer service they go Extra miles they give all the information that you might ask before you asking very educated young people. Quality products Checked ✔️ all boxes

I recently purchased a fatbike online from fatbikeskopen.nl in the Netherlands, and I cannot recommend them highly enough! From the very beginning, their team went above and beyond to e... See more

The cycle is very pretty and works great, I loved it, the bad thing is that the GPS has not arrived since my purchase and it was a week ago, the service on WhatsApp is not so good Update: In the end... See more

No specific detail on the product like for example how many teeth is the chain ring? Is it 44 ? 38? 56? I just bought it like medieval time buy closing my eyes. This happens when you start a business... See more

Team made a great job ! I ordered a back wheel for my Engwy26 and it came damage...Probarly in transport.Without any problem they send me other, good one in good secure package ! Contact is very easy... See more

Great communication from ordering to receiving the package. The bike was delivered very nicely secured, it looks better in real life than in the pictures - amazing. I am very happy with the order.

This is an excellent company! The products are of great quality, and the delivery was very fast. Communication was clear, quick, and friendly. Highly recommended!

My secpnd bike i bought there. Very good. Only one thing. Less communication via whatsapp and more via personal phone. Solves quicker problems

Wesley at the Amstelveen branch is an incredible asset to the company. His customer service is top top notch as he is incredibly friendly, goes the extra mile and is a impeccable problem solver. Wh... See more

Thank you so much for the opportunity of instrumental payment. I really appreciate Also this is my second bike I’m buying from you guys

It was very nice vibe there at the showroom, we could try different bikes to make sure they fit perfectly. Professional help and high quality product.

They even give extra gifts when you buy thats amazing company The question is why there not 10 stars Becaue i want to give it

This afternoon we went to fatbikeskopen and 2 hours later we got our Grandeux fatbike delivered to our home adress! Good job.

Easy to order and perfect information by e-mail and whatsapp about the status of my delivery. Product quality is good and due to clear installation instruction easy to install. Thanks Fatbikesko... See more

So reliable n supportive n I really appreciate their swift response to get the bike sorted for me.i am really great

Super nice! At the shop, I received great advice and service for buying my new bike. All was well coordinated and fast delivery. Bike is awesome, can't wait to use it!

Great service and very polite. Fast delivery and good product. Exact the same shown on the site. And I would recommend fastbikeskopen to everyone.

We urgently needed the Engwe T14 replacement part and the delivery was fast, the product is of quality.

The order was easy to place. The description of the different items was clear. Questions answered by WA shortly.

Super service Fijn geholpen in de showroom

Very professional and reliable team. 5 stars for the star sales guy Wesley at the Amstelveen store 👏

The bike was already for 95% ready so it was. Very easy to complete the rest. The delivery was on time

I was expecting the piece for one day before but for the rest good experience

Jobobike dyno GT delivered in excellent condition. Shipment tracking was super helpful.

I bought it on November 29th and until now they haven't delivered it and they don't answer the phone anymore, they sent a message postponing the delivery 4 times, even though it was supposed to be del... See more